PetSmart Scottsdale (Old Town) love pets, and we believe loving pets makes us better people. That’s one of the many reasons we do Anything for Pets – because they will do anything for us. Anything for Pets is our commitment to pet parents, it’s how we do business and who we are as pet lovers. As the leader in pet care, we make our decisions based on how we can bring pet parents closer to their pets.
From dressing in matching costumes, to finding the perfect treats and toys, we innovate solutions and unique, must-have products to create more ways for pets to be a part of our everyday lives.
Our trusted and skilled associates share the same passion for pets as the pet parents we serve, helping pet parents choose from our offering of the largest variety of pet products and services in one convenient place – in your neighborhood or the palm of your hand. With more than 1,660 locations in North America, we pride ourselves on our unrivaled variety of pet food, treats, toys, and apparel, as well as our services including training, grooming, boarding and more.
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Business ID: 55009
Mick Maguire
They have a good selection and friendly staff.
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Tommy Wheeler
We left our 2 dogs here for about a week. The place we usually make reservations at forget our reservation and overbooked. This was the only place out of 25 that we called that happened to have a cancelation and was able to get us in at short notice. I had never been to a Petsmart before of this size, and I was impressed by the staff and how clean it was. My wife and I were kinda worried because we’re dropping our “babies” off at a strange place and not sure how it was going to go. So with that being said, I was super pleased with everything. The staff there really cared and even sent my wife pictures when we were away. The dogs were happy, clean, and not neurotic when we picked them up. The price was about $150 total more than our usual boarder in Thatcher. To me, you get what you pay for. I didn’t need to bathe them afterward and deal with kennel cough. This place was a bit off the normal path for us but next time I need to drive up north, I will be taking them here again.
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Kat Parks
MY DOG WAS DOUBLE DOSED WITH MEDICATION SEVERAL TIMES!! I also recently found out that my favorite daycare worker (the only one who informs me) has received discrimination based on her disability. The only other worker I know of that ACTUALLY followed protocol was fired for receiving harassment. I have also heard of dogs never receiving water and even DYING here. DO NOT LEAVE YOUR DOG HERE! They are not safe.
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Patricia Lykken
The groomers were wonderful with our pets.
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Carlos a
Terrible place, customer service is severely lacking
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Lexi Marvel
About two weeks ago, I adopted Nyx from the AZ humane society, inside pet smart. The process was so smooth and everyone, including the Petsmart employees were extremely nice! I had such a wonderful experience that the next week, I came back and adopted another kitten, Reese! I couldn’t be happier with the decision of choosing to rescue from the humane society. If you’re looking for a new furry friend, please come here! ❤️
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Jessa O'Docharty
My dog was diagnosed with chronic kidney disease a few months ago. My vet gave me a prescription for renal diet food and told me to go to petsmart to pick it up. Every week I go, there’s consistently less and less of this specific food available. When I ask what days they get their shipment in, I’ve been told twice now that some people go in and buy it all up the same day. This is not ok. There are other dogs who are depending on this food to literally survive. It is their medicine. Petsmart either needs to order more supply to ensure that every customer has access to it, or limit customers on how much they can purchase at one time. My dog is picky and I have to switch it up so buying in bulk on chewy is not an option for me, but it could be for others if they’re purchasing that much at once. Petsmart, please do something about this!!!
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Lance
Nice staff members that helped process a discount we got for adopting a dog
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Avery Gage
Do not get your dog groomed by Sarah B. She completely botched our Goldendoodle when she was grooming him. We asked for teddy bear and got raccoon.
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Eric U
Everything was exceptional! Staff was great to work with and educated on the available pets.
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Luke Crafton
slays
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Kim Mulvin
I adopted a beautiful orange tabby and the AZ Humane Society employees, who partner here, were awesome.
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Kevin H
great service !!
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Thorp Williams
Adoptionevent was a
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Becky Martinson
Scottsdale adoption center and employees are wonderful.
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Steph. H.
Hands down the best experience. The staff in the adoptions center and the store were excellent and so awesome. The AZHS staff were caring and made sure the animals were well taken care of. I adopted an older dog today and you can tell he was well cared for. I can’t tell you how thankful I am for how the morning went. Great job to Cash and Brandon, thank you guys!
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Chelsea M
So I came in today to adopt a kitten and the experience was a bit uncomfortable. I understand the girl April was new and she was pretty nice but the guy Brandon with the yellow orangeish hair was hovering over the process and when I asked valid questions he acted annoyed like if I’m adopting I want to know certain things. Also, I have already adopted 2 other cats (one more recently) and so I know the benefits of adopting through AHS. I think he misunderstood me because I never said vaccinations are covered under the $500 credit they give with the vca hospital if the animal is sick. But the way he spoke to me was rude and it was very uncomfortable. The other guy (didn’t catch his name) was super friendly and helpful. I think April was nice but was new and training so she didn’t know the answers to the questions. The other guy Brandon did not need to be so rude though. He made the experience negative. However, I am happy with my new kitten so that’s all that matters.
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Harry M
Check out the “secret” dog adoption center in the far back left corner of the store!
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Holley Saline
All employees were very nice and knowledgeable. Facility in the adoption area was clean and smelled good I took my Jessey with me to meet her forever sister and the staff stayed with her while I picked out my newby, Jippsey. They are inseparable.
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Gwendolyn Ann
Just a little update! I adopted Mallory at 8 weeks old. Her name is now Muffin. She’s going on 13 weeks now! She did have something going on with her scratching that hadn’t been disclosed and my other cat started when I brought her home. But they’re doing okay now and they’re great with each other. Here’s some pictures of her growth before and now!
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