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PetSmart Spring Hill love pets, and we believe loving pets makes us better people. That’s one of the many reasons we do Anything for Pets – because they will do anything for us. Anything for Pets is our commitment to pet parents, it’s how we do business and who we are as pet lovers. As the leader in pet care, we make our decisions based on how we can bring pet parents closer to their pets.

From dressing in matching costumes, to finding the perfect treats and toys, we innovate solutions and unique, must-have products to create more ways for pets to be a part of our everyday lives.

Our trusted and skilled associates share the same passion for pets as the pet parents we serve, helping pet parents choose from our offering of the largest variety of pet products and services in one convenient place – in your neighborhood or the palm of your hand. With more than 1,660 locations in North America, we pride ourselves on our unrivaled variety of pet food, treats, toys, and apparel, as well as our services including training, grooming, boarding and more.



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Reviews (20)

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4.5 out of 5.0
Rating 4.5

Review Summary


Here's a summary of the recent reviews on The Pet Community - Powered by AI
PetSmart Spring Hill seems to have a mixed bag of reviews, but the positives shine through, highlighting its clean, organized environment and friendly, efficient staff. Customers love the wide variety of products available, from pet food to live pets, and the grooming services receive special praise for their excellence, with groomers like Cathy and Aleah getting shoutouts for their fantastic work. The store is also appreciated for its helpful and knowledgeable employees who go the extra mile in assisting with pet care needs, making it a go-to choice for many pet owners. While there's a mention of pricing concerns and a particular incident involving a refusal to sell a large quantity of fish, the overall sentiment leans towards satisfaction, especially with the store's cleanliness, the condition of the animals, and the high level of customer service. PetSmart Spring Hill, with its array of options and welcoming atmosphere for pets and owners alike, seems to have built a loyal customer base, ready to return for both products and grooming services.
Last Updated: 2024-02-18


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  • GoVaca Com
    Reviewed on Google

    Prices are just to high here . And the same stuff you can find in outlet stores like Burlington

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  • Kathy Manolis
    Reviewed on Google

    Nice clean store. Lot’s of helpers .

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  • Chris Baker
    Reviewed on Google

    Always polite

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  • wanda lheureux
    Reviewed on Google

    Excellent experience with groomers.

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  • sally semeta
    Reviewed on Google

    Love this store

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  • Virginia Dunnigan
    Reviewed on Google

    Dog grooming Springhill, great service.

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  • Jennifer
    Reviewed on Google

    Don’t usually come in here, but when I do. I spend 300 minimum every visit. In decor alone, + dog products & fish tanks. I came in 3 WEEKS AGO to buy 400 guppies. 20 cent fish. No problems at all, however oct 25th, I came in (called before I went & told them 400, they said they would start packing & I said I’d be there in 10 minutes)

    Upon arrival, TESSA the worker refused sale because “unfortunately they have other pets they have to feed” I said what’s the difference if I buy it? Between me & another customer the guppies will be gone either way. She made it seem like PetSmart wasn’t able to receive another order of fish within the 3 weeks since I bought the large order of guppies. I will continue going to Marine warehouse in Tampa. It’s worth the drive & way better quality fish. They are lazy here at Petsmart, Will at the cash register is always high it’s disgusting. They give you very little help. Glad I experienced this today, will not be going back. Spoke with corporate already, but better off not dealing with a Karen.
    Thanks Tessa for refusing my order! Will take my money elsewhere! Xoxo

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  • Monica 371
    Reviewed on Google

    Super clean and organized which I truly appreciate!

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  • Rick Nicholson
    Reviewed on Google

    All the help is appreciated by me and my dog Jill and we can not wait for her training on Sunday the 22nd I hope that it help Jill thank you Richard Nicholson

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  • Stormy Dreams
    Reviewed on Google

    Was introduced to a new brand of food that my dog loves and is very healthy for him. Employees were very helpful & knowledgeable. Had 2 different people that spent time showing me things & explaining. Really liked this store. Will definitely be my choice from now on. My Rottie loved the visit too!

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  • Luke
    Reviewed on Google

    Clean, friendly, efficient. Animals good condition, well stocked products.

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  • Shanna Rivera
    Reviewed on Google

    Our puppy loves his store ❤️

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  • Steven Geib
    Reviewed on Google

    Good supply of pet food and live pets inside

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  • David Just
    Reviewed on Google

    Pet Smart staff are GR8 and helpful. Kristin helped me pick out specialty food , for my dog with allergies

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  • Mary Summers
    Reviewed on Google

    Really nice, helpful people at this location.

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  • Elaine Murtha
    Reviewed on Google

    Took our new puppy for his first grooming with Aleah, she was great with our dog!! He looks so good; we will definitely return for Aleah to groom him again. Thank you!
    Cathy groomed Max this morning and he looks great! Will use Cathy’s services in the future.

    Cathy groomed our doodle yesterday; he looks great!! Highly recommend Cathy.
    Cathy groomed Max again today…great job!

    Thank you!!

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  • Debbie DiDiego
    Reviewed on Google

    Grooming for my dog they are excellent and fr4,my star was not afraid

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  • Tino Smith
    Reviewed on Google

    Hayden is Amazing knowledgeable attentive Super helpful 👏 👌 👍

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  • Scott
    Reviewed on Google

    This is a great picture with a lot of options. They have a ton of different kinds of food feeder pets as well as several of the small animals for sale as well. They’re fish department, the tank looks very clean and while taken care of. You’re allowed to also bring your dogs with you into the store, which is nice.

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  • Donnie Brown
    Reviewed on Google

    Ok

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Rating

Business ID: 55123

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