Sign In

PetSmart St Joseph love pets, and we believe loving pets makes us better people. That’s one of the many reasons we do Anything for Pets – because they will do anything for us. Anything for Pets is our commitment to pet parents, it’s how we do business and who we are as pet lovers. As the leader in pet care, we make our decisions based on how we can bring pet parents closer to their pets.

From dressing in matching costumes, to finding the perfect treats and toys, we innovate solutions and unique, must-have products to create more ways for pets to be a part of our everyday lives.

Our trusted and skilled associates share the same passion for pets as the pet parents we serve, helping pet parents choose from our offering of the largest variety of pet products and services in one convenient place – in your neighborhood or the palm of your hand. With more than 1,660 locations in North America, we pride ourselves on our unrivaled variety of pet food, treats, toys, and apparel, as well as our services including training, grooming, boarding and more.



Improve this listing

Reviews (20)

Add a Review

4.2 out of 5.0
Rating 4.2

Review Summary


Here's a summary of the recent reviews on The Pet Community - Powered by AI
PetSmart St Joseph has garnered a mix of reviews, capturing the hearts of many pet owners while also facing a few hiccups along the way. Customers rave about the exceptional knowledge and helpfulness of the staff, especially when it comes to selecting the right pet products, from fish to rabbits and guinea pigs. The store's cleanliness and the wide variety of tough chew toys and pet supplies come highly recommended, ensuring your furry friends are well taken care of. However, some visitors have encountered challenges, such as disappointment in the availability of specific items and a few instances of less-than-ideal pet care experiences. Despite these occasional setbacks, the dedication of PetSmart St Joseph's employees, who often go above and beyond their duties, shines through. From staying late to ensure a customer finds what they need, to the concerted effort to keep the store well-stocked and welcoming, it's clear that PetSmart St Joseph makes a sincere effort to support pet owners and their beloved animals.
Last Updated: 2024-02-19


All reviews

  • A Blinkin
    Reviewed on Google

    The woman who helped us was extremely helpful and knowledgeable about the fish we were getting. Made replacing my daughter’s dead fish a pleasant experience as weird as that sounds 😆

    Helpful Review

    Share this review:

  • Candle Speed
    Reviewed on Google

    Clean. Helpful.

    Helpful Review

    Share this review:

  • Lea Renai Schroeder
    Reviewed on Google

    They have a huge selection for rabbits and guinea pigs compared to any other pet supply place in town. The pets always look healthy and well taken care of. Very friendly employees.

    Helpful Review

    Share this review:

  • Whitney Wagner
    Reviewed on Google

    I took my 5 year old to get snails for our tank. All of the snails were dead (and obviously had been for a long time) just sitting in a fish tank. There were multiple tanks with multiple dead fish in them. (I took a photo of one tank, but there were over 5 tanks with dead fish) Not just a few fish… like at least 5 to 10 (or more) in each tank. An employee made excuses “oh well I didn’t open this morning.. “

    Helpful Review

    Share this review:

  • Christy Parton
    Reviewed on Google

    Very nice customer service. Clean store. I like the fact that they carry tough chew toys for aggressive chewers like mine. And they last. Thank you

    Helpful Review

    Share this review:

  • Ashley Green
    Reviewed on Google

    I’ve been taking my dog to the same girl for a year and a half. She is no longer there and I got Trisha. My dogs appointment was at 3 she wasn’t there when we left at 3:10. She’s never had any issues but with Trisha today supposedly she was so bad they couldn’t give her a proper bath. Didn’t blow dry her completely. And only cut nails on two paws. I didn’t receive any phone call throughout this time and was waiting two hours for her to be done. Never going back.

    Helpful Review

    Share this review:

  • Drexel Cook
    Reviewed on Google

    Great employees who do their jobs n were respectful n helpful

    Helpful Review

    Share this review:

  • Arabelle Ruckman
    Reviewed on Google

    They didn’t have what I was looking for, but it was clean, plenty of clear signage, and a friendly staff

    Helpful Review

    Share this review:

  • Nicki Griffith
    Reviewed on Google

    Answered my questions and discussed fish in general. Short wait and knowledgeable employees

    Helpful Review

    Share this review:

  • Gwenda Bruhn
    Reviewed on Google

    Friendly and helpful staff.

    Helpful Review

    Share this review:

  • Wendy Eads
    Reviewed on Google

    Clean store. Associates were very helpful and knowledgeable about our needs and purchases.

    Helpful Review

    Share this review:

  • Diane Young
    Reviewed on Google

    The employees were so helpful. One young woman even stayed after her shift was over to help me find what I needed.

    Helpful Review

    Share this review:

  • T H
    Reviewed on Google

    Very good customer service

    Helpful Review

    Share this review:

  • Dwight McCarty
    Reviewed on Google

    They have a lot of stuff. Good variety. I recommend this place for your pet supplies.

    Helpful Review

    Share this review:

  • KarenM Strawn
    Reviewed on Google

    I have a 17 year old chihuahua that is in beginning stages of renal failure, and the beef bison vital is the only thing I can get her to eat. I make a 45 minute drive to Saint Joseph once a week to get a five pound roll to last for a week to give her her medications with. I am 54, and severely disabled. Degenerative arthritis. This last weekend, I couldn’t get out of bed. I believe I have covid again. On Tuesday night, I ask my daughter to find out if Petsmart had the five pound rolls, and she told me they had two. She purchased one of them. We had enough for Wednesday morning. Wendsday afternoon I went to pick it up, and was given four 1 pound rolls and a bag of treats, so I had to go into the store (which I was trying to avoid), to find out what happened to the roll we purchased. The cashier apologized, and said he remembered pulling it the night before, but didn’t know what happened to it. I don’t understand why this keeps happening. If something is not in stock, it would be nice to receive a phone call or order cancelation rather than drive an hour and a half both ways only to find out that someone else was given your purchase. I love your employees, but this is frustrating. When someone is trying not to make your employees and customers sick, please help them help you.🙏

    Helpful Review

    Share this review:

  • SANDY HINNEN
    Reviewed on Google

    Did a great job everything else is in my review

    Helpful Review

    Share this review:

  • Timothy Witt
    Reviewed on Google

    Staff are somewhat helpful but they don’t usually have what you need and prices are way to high

    Helpful Review

    Share this review:

  • Carol Cline
    Reviewed on Google

    Staff was very helpful with finding items

    Helpful Review

    Share this review:

  • Angela Bishop
    Reviewed on Google

    Our Archie and Mayla were groomed at the salon. May I say, we were totally impressed and satisfied! The girls did a magnificent job! Thank you so much and we will be back!

    Helpful Review

    Share this review:

  • Sharon Davis
    Reviewed on Google

    Clean, friendly, well stocked.

    Helpful Review

    Share this review:

Add Review

Leave a Reply

Your email address will not be published. Required fields are marked *

Rating

Business ID: 55145

Nearby businesses in this area