PetSmart Stafford love pets, and we believe loving pets makes us better people. That’s one of the many reasons we do Anything for Pets – because they will do anything for us. Anything for Pets is our commitment to pet parents, it’s how we do business and who we are as pet lovers. As the leader in pet care, we make our decisions based on how we can bring pet parents closer to their pets.
From dressing in matching costumes, to finding the perfect treats and toys, we innovate solutions and unique, must-have products to create more ways for pets to be a part of our everyday lives.
Our trusted and skilled associates share the same passion for pets as the pet parents we serve, helping pet parents choose from our offering of the largest variety of pet products and services in one convenient place – in your neighborhood or the palm of your hand. With more than 1,660 locations in North America, we pride ourselves on our unrivaled variety of pet food, treats, toys, and apparel, as well as our services including training, grooming, boarding and more.
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Review Summary
Here's a summary of the most recent reviews on The Pet Community
PetSmart Stafford seems to have quite a mix of feedback from its patrons, ranging from high praise for its grooming services to some areas where expectations weren't fully met. Many customers have shared heartwarming experiences, highlighting the staff's kindness, professionalism, and ability to make both pets and their owners feel comfortable and valued. Tim, in particular, has been mentioned for his exceptional grooming skills and knowledge, especially with specific breeds like Rough Collies, making pets like Bo and North (a black German Shepherd) look their best. The store also received compliments for its variety of products, helpful and knowledgeable staff, and its commitment to animal rescues and education on pet care before purchases.However, a few customers felt there were areas for improvement, such as the grooming outcome for a dog that still had a dirty smell and another whose styling did not meet the owner's expectations after a spa day. Despite these mixed experiences, the positive aspects like attentive customer service, a nicely stocked store, and special deals during events like Labor Day weekend have made PetSmart Stafford a go-to place for many pet owners. The feedback also suggests that the store is a hub for pet lovers, indicated by frequent dog adoptions and the sight of many dogs, which customers see as a sign of the store's respect and love for animals.
Last Updated: 19/02/2024
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Business ID: 55153
Sharif Sabur
Tim was an amazing groomer for our little guy Bo’s first grooming and gave him a very nice toy too! He did a great job with Bo and was so kind and nice to him and us!
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Elsja Van Wieren
Annie was very helpful and attentive! She had the ability to multitask and help us, along with other customers at the same time with a warming smile.
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Mario Gutierrez
We do the training there and decided why not the grooming as well. Terrible decision, I didn’t notice till the next day but she had a dirty smell odor that we taught would have been taken care of after the bath , but wasn’t . Breath was taken care of by what we have at home . My gig is big but she is gentle so I don’t know what happened but now searching for an actual dog loving grooming person for her .
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Sherry Linehan
Dog Grooming was amazing, and fast, will continue to use them
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connie gommnzales
Profesdional, courteous staff at Petsmart.
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Mylie Laing
I have mixed feelings about this place.
They are good about education before a purchase. They have a wide variety of products and pet paraphernalia, which is handy.
I don’t like that they won’t let you buy anything there without some kind of proof that you have a set up ready for the pet.
And I didn’t like one of the woke posters around the store.
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Thomas Hayward
Lots of dogs a good sign of respect for this establishment
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Tracy
Had an amazing deal for Labor Day weekend. I came into pickup my order. The cashier was so nice & really helpful.
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Stacy Watson
Page was so great wirh North (black German Shepherd). She was so patient and thorough. Thanks for you service.
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Ann Hillard
They have been consistently doing a great job on our 2 dogs for the past 7+ years. Tim is very knowledgeable regarding the grooming requirements of our Rough Collie, and always does excellent work! Kind, patient and professional grooming staff!
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