PetSmart Stamford love pets, and we believe loving pets makes us better people. That’s one of the many reasons we do Anything for Pets – because they will do anything for us. Anything for Pets is our commitment to pet parents, it’s how we do business and who we are as pet lovers. As the leader in pet care, we make our decisions based on how we can bring pet parents closer to their pets.
From dressing in matching costumes, to finding the perfect treats and toys, we innovate solutions and unique, must-have products to create more ways for pets to be a part of our everyday lives.
Our trusted and skilled associates share the same passion for pets as the pet parents we serve, helping pet parents choose from our offering of the largest variety of pet products and services in one convenient place – in your neighborhood or the palm of your hand. With more than 1,660 locations in North America, we pride ourselves on our unrivaled variety of pet food, treats, toys, and apparel, as well as our services including training, grooming, boarding and more.
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Business ID: 55155
Adele Dichoza
Very helpful staff. It’s good to have staff that really do understand my pet’s needs. They are great groomers too.
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Yiran Qiao
Our dog is a Labrador, and we used Banfield Pet Hospital at Petsmart in another location. The experience was cumbersome, and I won’t go into details here.
This time, I want to share our horrifying experience at the Petsmart Pet Hotel in Stamford. My husband and I recently boarded our dog there and went to another state for business.
Early one morning, around 7 am, we were awakened by a call saying our dog had bitten a Petsmart staff member. Unless we picked up our dog immediately, they would hand him over to animal control (you know what that means). We were terrified, our minds went blank, and we just wanted to contact friends as quickly as possible to help pick up the dog. Thankfully, a friend who had only met our dog once came to our aid immediately, ensuring our dog’s safety.
Hours later, after calming down, we realized something was amiss. Our dog, a Labrador, one of the least aggressive breeds globally, known for being gentle and well-behaved by our friends, how could he randomly bite someone? If he were truly dangerous, how could our friend, who had only met the dog once, be willing to help us without hesitation? I could only think that Petsmart’s staff mistreated my dog during that time. I checked some reviews and learned that some employees even hit dogs with items, which reinforcing my suspicion. However, I lack evidence to sue Petsmart, so I have to let it go.
Now we have taken our dog home from our friend. Our friend described our dog as well-trained, most lovely boy he ever seen that every time he took our dog for a walk, there were people wanted to pet our dog.
This experience was truly horrifying, and thinking about it now is frightening. Many thanks to the friend who helped; he was also frightened by Petsmart’s staff. They described my dog as aggressive, made it sound severe, and informed our friend that our dog was now blacklisted at Petsmart, and no Petsmart would accept him in the future. I just want to say that even if Petsmart were to remove my dog from their blacklist, I would never step into their stores again.
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Jehu Bernard
Great customer service
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Jeannie
They had so many beautiful fishes and a phenomenal new fish tank setup! Don was super informative, helpful and attentive with new fish purchase and helpful with my pets needs during my visit. He truly went above and beyond, thank you.
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Souljj Morris
They Have New Aquariums For The Fish Now & I Love Seeing The Colorful Birds Tweeeeeeting! lol
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Brian Gaudreault
Big selection, decent prices, extra services, and nice and informative staff.
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Belinda Marie
Great place to buy your pet’s food.
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Jaime Grajales
Big store but grooming doesn’t convince me some groomer are sweet others need patience
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Avinash Veeraraghav
My family’s dog has spent several days at PetSmart, and we had no complaints regarding that. It did take a bit of time for us to get an answer when we used the buzzer on the front, but that’s the only issue.
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Dana B
found everything I needed for my guinea pig and a dog
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Kristin Study
It’s OK. Employees are just ok. Not nice but rude just there.
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George Nanava
Thank you Don and rachell
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Patricio ALV
Nice
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Kish B
A great selection of treats
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ByDaniel 6
No klarna
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Miguel Jackson
Worked here before most of the leaders and managers don’t really take care of your pets I’m not surprised you guys always fire the colored works but never the white ones 💀💀
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Rick G
I had the most traumatic experience at this location. On May 26th approximately 10:10 am, I entered the store in hopes of finding my first pet in many years. After wandering through the store a bit, I ended up at the “Doggie Day Camp” window, which is the size of the wall.
Looking inside, all kinds of doggie adorableness was on display. Many varieties were assembled in a room facing the window. One dog barked, and then a couple others joined.
Immediately the woman who was in charge of the pups very harshly scolded them for barking and started shooting a water bottle directly at them, hitting them in the face and eyes!!!
Seeing my appalled expression, the woman glared at me with a look of aggression that made me feel unsafe, especially for the dogs. Then I heard a voice over a store radio saying, “the guy at the window needs to go!!!”
I bolted toward the front of the store in haste to find someone in charge. A woman named Marlena, who acted as on-duty manager, listened as I told her what happened. I was told that the woman should not have been acting in that manner and that in future signs would be visible saying NOT to look in the window too long because it excites the dogs.
If you love your pet, I would NEVER EVER put them in the care of PetSmart or their staff.
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Miguel Angel Montiel Eldin
You can find everything
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ANNAZETTE
Love this petsmart. My baby Alex, he loves it there and is so happy when he goes to daycare—Speaks volumes.
Helpful ReviewThe Staff there are very awesome
They are truly dog lovers here
I recommended this PetSmart Stamford CT West Ave. Not all are the same.
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sonic zoom
Very friendly people and good service
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