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Vogue Vets Contact Information and Customer Reviews
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Reviews (23)

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4.5 out of 5.0
Rating 4.5

Review Summary


Here's a summary of the recent reviews on The Pet Community - Powered by AI
Vogue Vets has been receiving an array of positive feedback from customers who have been impressed by their comprehensive range of services, including pet rehab, hydrotherapy, and physiotherapy. Many customers have expressed their appreciation for the friendly and professional staff, who are reportedly considerate, helpful, and extremely knowledgeable. The clinic's flexible appointment system and the clean, spacious, and animal-friendly atmosphere have also been highly commended. Notably, Vogue Vets has been praised for its care and treatment of pets, irrespective of their size or temperament, with one customer referring to their pet as a 'spicy kitty'. Some customers have raised concerns about the clinic's responsiveness and pricing, but the majority believe the cost is reflective of the high-quality service provided. Overall, Vogue Vets is seen as a trusted and reliable choice for pet care.
Last Updated: 2023-10-18


All reviews

  • Emily Hepple
    Reviewed on The Pet Community
    First Review 0

    Needed a new vet after moving house, and attended Vogue Vets for the first time this morning.

    Range of services: Very good, includes pet rehab.

    Appointments: Lots available, easy to book at a time that works for you.

    Atmosphere: The waiting room was empty when I arrived which was great, but even after a few more pets turned up it was spacious enough to give all the animals their space. There was even a cat-only nook which was fantastic. There were no strong animal, medicine or cleaning product smells and it was very clean.

    Staff: The receptionist/nurse was lovely, very helpful and asked questions about how my cat was. The vet (Sarah) was also really great- helpful, knowledgeable and considerate.

    Quality of care: I took my cat in to check on one issue, thinking I would make another appointment for her shots and general checks. The vet did it all today in the one appointment which was convenient for me and so good for my cat who now doesn’t have to go back for another visit. The vet answered all of my neurotic questions and didn’t shame my cat for being a chonker. She treated my cat very kindly.

    Price: Going to the vet is never going to be cheap, but I think for the service provided it was good value and not really out of range with what other vets would charge.

    I will definitely be going back for ongoing cat care. Going to take my other cat in a few weeks for her checkups, I mentioned she had been blacklisted at another vet as she is… a handful. Was told that they lovingly referred to these types of cats as ‘spicy kitties’ and that she would be welcome (though they haven’t met her yet 😂).

    I am very happy in my choice of new vet clinic.

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  • Sharon Owens
    Reviewed on The Pet Community
    First Review 0

    Our cat had been missing for 4 days and upon returning home was very sick. We were lucky to get an appointment at Vogue Vets & Wellness Clinic on the morning we phoned. Dr Sue was wonderful handling Dude. He wasn’t stressed and let her find a large ulcer on his tongue and clean the ear that has been giving him problems. Highly recommend this practice. We will be bringing our 3 dogs to Vogue Vets & Wellness in Stirling in the future.

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  • Muriel Nally
    Reviewed on Google

    My 13yo golden retriever, Willow, has been going to Vogue for hydrotherapy sessions for over two years now. As she’s aged, Willow has lost a lot of muscle strength, particularly in her hind legs. She loves going to see Dr Fran & all of the staff & the hydro sessions have helped to keep Willow’s muscle strength at their current level.

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  • Sasha J
    Reviewed on Google

    Fran and Gaya and team have been doing an absolutely wonderful job of caring for my 12 y/o labrador. I have noticed big improvements after his physio massages and hydrotherapy. After his sessions he moves better, sleeps better and can’t stop smiling. I would highly recommend VVWC. The staff are always professional and go out of there way to help you and your furry family member.

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  • joanne Bayliss
    Reviewed on Google

    Friendly ppl

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  • Chris Williams
    Reviewed on Google

    Our greyhound has been getting physio with Dr Fran and Dr Nadia for nearly 2 years now since suffering from racing injuries from before we adopted her. She has made a huge improvement and now has a good quality of life. All the staff I’ve dealt with have been friendly, polite and professional. Highly recommend Vogue Vets to anyone needing some extra care for their furry friend

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  • Talya Leicart
    Reviewed on Google

    Our Frenchie was paralysed following her second spinal op and because of the amazing team at Vogue, she is now walking and living her best life. Thank you for the ongoing care you provide our little girl and we are so grateful for you all 💜🐾

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  • Liz Burn
    Reviewed on Google

    Our family and extended family have been long time customers of the former Vogue Vets in Joondanna, where the services were amazing, friendly, genuine, caring, honest. My recent visit at the new Stirling Vogue Vets was so disappointing, with either an inexperienced or dishonest vet, definitely dishonest vet nurse, hugely overpriced. Vogue Vets definitely lost decades of our family business.

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    • Vogue Vets

      Hi Liz, thank you for providing your feedback and letting us know about your experience.
      We apologize that our service did not satisfy your expectations on this occasion. We set a high standard for ourselves and are usually known for our excellent customer service, and we regret that we didn’t live up to those expectations here.
      I assure you that none of our team are “dishonest”, in fact we have a team of highly trained, caring and dedicated vets and nurses who pride themselves in giving open and honest veterinary advice.
      If you’re open to discussing this further, please call us during business hours at (08) 6323 2916 and ask to speak with Dr Fran Pagnacco, our Head Veterinarian. We’d greatly appreciate the opportunity to make things right and work towards earning back your trust.

      Helpful Review
  • Anna Fogliani
    Reviewed on Google

    Sorry but I do not recommend this business.
    I rang them Tuesday morning 9am to organise to have my sick cat seen to but had to leave a message on their answering machine as the recording had said that they were busy with other clients and would return my call as soon as they were able to. I tried several times and still got the answering machine. Well it is Wednesday night and still no return call from them. Luckily Karrinyup Small Animal Hospital were proficient and I was able to get my cat assessed and treatment started.

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  • Evelyn Gray
    Reviewed on Google

    Amazing team

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  • Jo Kennedy
    Reviewed on Google

    Absolutely amazing !!!!!!
    I rescued an extremely animal aggressive 60kg Bull Mastiff and Vogue have been nothing but understanding and accommodating to our at times difficult requests, the whole team are simply the best wouldn’t consider any other practice, a massive shout out to Fran , Sarah, Justine and all the Team
    AMAZING WORK 👏🏼

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  • Michael Bates
    Reviewed on Google

    Really helpful and friendly staff that provided help and support for our injured cat. They gave us cost effective options and slotted us in at short notice. Definitely recommend this veterinarian service.

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  • Peter McManus
    Reviewed on Google

    A great place to take your your best friend. They take great care and interest in my dog.

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  • Sabina Derviskadic
    Reviewed on Google

    The team at Vouge Vet’s took the greatest effort in providing the perfect service. Bundy’s Vet , Fran went above and beyond caring for our dog. I don’t have words to praise her knowledge, understanding and compassion. I thank you from the bottom of my heart. The World is sure better place with you in it.

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  • Mark Beardsley
    Reviewed on Google

    Very caring Vets.

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  • Karin Strehlow
    Reviewed on Google

    Vogue’s Vets (Joondana Clinic and Wellness Centre, Stirling) have been looking after my dogs for over 10 years now. All staff are highly qualified and professional, but what matters more to me is that they are compassionate, caring and willing to go above and beyond their duty for their furry, feathered and scaled patients.

    I highly recommend them, because I know that they will always put the well-being of my dogs first.

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  • CJ
    Reviewed on Google

    Kind and helpfull

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  • Judith Gempton
    Reviewed on Google

    Excellent and very caring service all round – would recommend!

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  • Tully Coombe
    Reviewed on Google

    My family has used this Vet for many years, Never been disappointed by their service they genuinely care for their patients and seem to go the extra mile from them.

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  • Julie H
    Reviewed on Google

    The team of vet Dr’s and Nurses are very professional and compassionate. Your pets health and happiness are their top priorty.

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  • Tibor Kovács
    Reviewed on Google

    First time there, but excellent service.

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  • Hilary Adamson
    Reviewed on Google

    Highly recommend the puppy classes, Justine is fantastic with the puppies. My little Cavalier was so lucky to have her run these amazing classes. My puppy loved socialising and learning new tricks. Lots of great information and advice. The best thing was getting to listen to her heart beat and coming first in one of the competitions.

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  • Lucy

    Dr Fran is just wonderful! Our pup just loves going to visit her and her team. Making sure that your furry friend is happy and healthy is this clinic?s number one priory. Fran has always had fantastic advice for our girl whether it be for health or general dog care.

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Business ID: 1423

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