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Greencross Vets Strathalbyn is featured on The Pet Community as a trusted provider of vet services.

Greencross Vets Strathalbyn Contact Information and Customer Reviews
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Reviews (22)

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4.4 out of 5.0
Rating 4.4

Review Summary


Here's a summary of the recent reviews on The Pet Community - Powered by AI
Greencross Vets Strathalbyn has garnered a mix of feedback from its clientele, with many praising the caring, professional service provided by their team, including the commendable efforts of the new vet, Dr. Emily, who has made significant positive changes in the health and trust of pets. Clients have highlighted their appreciation for the friendly, helpful staff, and the affordable care facilitated by Healthy Pets Plus. The clinic is celebrated for its welcoming atmosphere, with pets eagerly entering and feeling comfortable during their treatments, and many owners willing to travel extra miles for the exceptional customer service. There are mentions of the staff’s dedication to squeezing in emergency cases, making pets and their owners feel valued. However, there have been isolated instances of dissatisfaction, with criticisms focused on perceived rudeness and lack of openness to alternative treatments. Despite this, the overwhelming majority recommend Greencross Vets Strathalbyn for their professional, sympathetic care and commitment to pet well-being, underlining the positive impact they’ve had on many pets’ lives.
Last Updated: 2024-02-14


All reviews

  • Mick and Sue Wray
    Reviewed on The Pet Community
    First Review 0

    For the first time in 3 years since we’ve had “Miss precious ” our rescued German Shepherd, the team at Green Cross Strathalbyn have dilligently tried to fix her troubles, but recently, with the help and advice of their new Vet, Doctor Emily, things have finally changed for the better and Jess who has been wary of everyone and everything, is now happy and comfortable enough for us to leave and trust her to Emily’s care. Thankyou team Green Cross Strathalbyn and Healthy Pets Plus that have made it all more affordable.

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  • Glenys Caust
    Reviewed on Google

    Always had great service from the friendly, caring and helpful staff.
    They work hard and long hours experiencing some traumatic cases.
    A bit of compassion from clients would go a long way .

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  • Debra Coates
    Reviewed on Google

    Always great with my dog once she is out of the car she can’t get inside fast enough.

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  • sati dogan
    Reviewed on Google

    I take bonnie Nellie and bear to state vet because I feel welcome and my dogs are happy and the vets snd staff are wo nderfule

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  • Rachael Fagan
    Reviewed on Google

    Would highly recommend them. I had an emergency with dog were she had lost part of her ear. They were so carrying and polite. Everyone that I dealt with was super nice. My dog felt very comfortable with the vet as she was so patient with her.
    Highly highly highly recommended them

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  • aaron fischer
    Reviewed on Google

    Great staff. Great service. Squeezed my sick pooch in and she is on the road to recovery. Thanks Lauren and the team at greencross Strath.

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  • Nikita Pope-Chant
    Reviewed on Google

    The staff have always been super friendly and helpful to me, especially with my hyperactive German Shepherd. I personally think the prices are very reasonable. In fact I actually travel 30 minutes out of my way to go there, because of how well their customer service is. They make you and your pet feel very welcome and always answer any questions you have. Would 10/10 recommend.

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  • Diane Apap
    Reviewed on Google

    Very professional and caring.

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  • PJ Appledore
    Reviewed on Google

    Rude and passive aggressive.
    Been a customer for many years, including with my previous pets and won’t be returning now. Far better vets in the area. I was cut off during conversation and spoken over many times, as well as the occasional sigh and frustration from the vet on the phone. And my request was pretty straight forward..
    Unfortunate.

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  • Diane Thorpe
    Reviewed on Google

    Staff very friendly Very satisfied with attention to my little dogs needs

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  • Andrew webster
    Reviewed on Google

    Refused to listen to alternate treatment advice as it was coming from me, not one of their peers.
    As it turns out the vet was wrong, as I knew at the time but now I refuse to go back to them.
    They rushed me through consult which was for my puppies 1st vaccination. I learned both of that as they preferred to argue the point re alternate treatment rather than what I was actually there for

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    • Greencross Vets Strathalbyn

      Hi Andy,

      We appreciate you taking the time to reach out. We are very sorry to see your low score and we would like to try and help with any concerns you have.

      If possible, please call us on 1300 836 036 (option 5) or email us at info@greencrossvets.com.au. One of our Greencross team members will be in contact with you, to find out further detail on your experience.

      We look forward to speaking with you,

      The Greencross Vets Team

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  • Hollit Onesec
    Reviewed on Google

    So friendly and great service!

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  • Annie Vaughton
    Reviewed on Google

    Hey guys, you have all been there for me and my fur babies right throughout the past year with multiple visits. We didn’t get Asia to the end of 2020 but I couldn’t have asked for better vet care and support. Millie and I will keep on arriving on your door!

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  • Pat Coghlan
    Reviewed on Google

    Love Greencross Vets, Strathalbyn, SA

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  • Dinah Hurley
    Reviewed on Google

    Absolutely fantastic service with professional attention and care experienced every visit.
    Healthy Pets Plus has been perfect for Kiara health and Well-being needs.

    Love Your Work

    Kind Regards
    Dinah and Kiara Hurley

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  • Aussie Yarnie
    Reviewed on Google

    Great customer service. Reasonable price. Will be a returning customer

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  • Adecia Rranford
    Reviewed on Google

    Take 4ever and charge the earth

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  • Trish Burns
    Reviewed on Google

    Our boys are regulars. Always great

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  • Elizabeth Johns
    Reviewed on Google

    Always very sympathetic. Tonight was sad and the vet was amazing. Thank you.

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  • Karen Rodriguez
    Reviewed on Google

    Vet is just gorgeous. Very caring and professional with a personal touch to all including the owners and guardians of their patients.

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  • Tracy Darnell
    Reviewed on Google

    Our horse Smirfy sadly passed away Saturday afternoon unfortunately she passed while I was on the phone to a lovely lady vet who help and was so kind and understanding

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  • Joanna

    We went for puppy school, due to Covid 19, our pup was a bit too old. These guys knew there would be puppies missing out on socialisation opportunities and went out of their way to run a class for the older pups too.
    Very much appreciated.

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