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PetSmart Summerville love pets, and we believe loving pets makes us better people. That’s one of the many reasons we do Anything for Pets – because they will do anything for us. Anything for Pets is our commitment to pet parents, it’s how we do business and who we are as pet lovers. As the leader in pet care, we make our decisions based on how we can bring pet parents closer to their pets.

From dressing in matching costumes, to finding the perfect treats and toys, we innovate solutions and unique, must-have products to create more ways for pets to be a part of our everyday lives.

Our trusted and skilled associates share the same passion for pets as the pet parents we serve, helping pet parents choose from our offering of the largest variety of pet products and services in one convenient place – in your neighborhood or the palm of your hand. With more than 1,660 locations in North America, we pride ourselves on our unrivaled variety of pet food, treats, toys, and apparel, as well as our services including training, grooming, boarding and more.



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Reviews (20)

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3.9 out of 5.0
Rating 3.9

Review Summary


Here's a summary of the recent reviews on The Pet Community - Powered by AI
PetSmart Summerville has been making waves among pet enthusiasts for its wide range of products and services. From the shelves brimming with everything a pet owner could need, to the friendly and knowledgeable staff ready to assist, it's clear why this spot is a go-to for many. Sure, there was a hiccup with stock availability on one occasion, and a couple of customers felt the prices were a bit steep, but these seem to be the exceptions rather than the rule. The store's clean environment, coupled with great Black Friday deals and a loyalty program offering good discounts, keeps customers coming back. They boast a diverse selection of live pets and feeders, alongside amenities like grooming services, a pet clinic, and even a spot for dogs to relax outside. While there are mixed opinions on grooming quality and some individual staff interactions, the overall sentiment leans positive. PetSmart Summerville stands out for its comprehensive stock and the convenience of finding exactly what pet owners are looking for, making it a beloved spot for those with furry, feathered, or scaly friends.
Last Updated: 2024-02-20


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  • Renee Legette
    Reviewed on Google

    Had everything I needed and more.

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  • Linda Warren
    Reviewed on Google

    Helpful staff.

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  • Catibra Burns
    Reviewed on Google

    I drove all the way to Somerville to pick up clippers that I was told on the phone was available. Once I got there, the representative Taylor stated that the clippers were out of stock but this was only after waiting about 10-15 minutes for someone to get them from the stockroom. The ticket on the clippers at the back of the store for availability shows that there was one left. UNACCEPTABLE!!!

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  • Tron Alston
    Reviewed on Google

    Great black Friday sale never to busy

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  • Joseph Wychico
    Reviewed on Google

    It’s PetSmart.

    The staff are really knowledgeable and friendly.

    Prices are decent, and the store is relatively clean.

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  • brandi bishop
    Reviewed on Google

    They have live reptiles, amphibians, fish of all sorts, occasionally cats, mice, guinea pigs, snakes, birds, lizards, geckos, etc. Also have a large stock of everything you could need, also a pet clinic, grooming, make your own pet ID tags via engraver, live feeders, pets welcome, The staff is always really friendly and the loyalty program has good discounts. I come here frequently for live feeders for my reptiles and the selection is pretty good for that.. crickets, super worms, fruit flies, and dubia roaches. They charge too much for them but they are reliable on the stock almost all of the time. I feel like the prices are too high on most of their items though. Also there is typically a decent wait in the line to checkout.. but I guess that’s because the staff is very helpful and doesn’t rush you through. There is a plot of artificial turf outside the store for the doggos to do their business which is a cute touch. They keep that clean so never a smell👍
    If my review helped at all, please consider giving a thumbs up. I appreciate ya!

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  • Hornet Gaming
    Reviewed on Google

    Been coming here for years for cats, toys, fish, and tank supplies. Prices are a bit high and store not the cleanest but it’s a decent store

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  • Connie Steiner
    Reviewed on Google

    I just love this place, I see so many adorable dogs

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  • Lauryn Shaw
    Reviewed on Google

    Their groomers suck.

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  • KC Lombard
    Reviewed on Google

    nice store, like the layout

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  • Jennifer Hallex
    Reviewed on Google

    I take advice about what to feed my dog from an actual vet not a random worker harassing people in the pet food aisles. Also, employees (Suzanne) should be trained to never put their hands on a customer. Never ever. The cashier was nice but that was the only positive interaction we had.

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  • Erika D
    Reviewed on Google

    Prices are too high and marked up compared to other stores, cashier examined my money like it was counterfeit for way too long, odd experience, like he’s never seen cash before

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  • Alysha Hooton
    Reviewed on Google

    Always have a good price on the products I need for my pets

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  • Missy Miller
    Reviewed on Google

    Clean and great staff

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  • Joe Stuart
    Reviewed on Google

    Nice place plenty selection to choose from

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  • Sarah Stuart
    Reviewed on Google

    They have new fish tanks and they look amazing! The staff are friendly and their selection is good

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  • Kevin Smith
    Reviewed on Google

    He looks like a million bucks

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  • Daniel Schroeder
    Reviewed on Google

    Very average visit, not a bad nor good experience. Could have a couple more helpful employees though.

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  • brittany buzzetta
    Reviewed on Google

    Can always find exactly what I’m looking at PetsMart vs other similar pet stores.

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  • gene Jerz
    Reviewed on Google

    I get my turtle food here
    And the real nice people have Doogie food for my doggies 🐕 🙂

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Rating

Business ID: 55179

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