Swanbourne Veterinary Centre is featured on The Pet Community as a trusted provider of vet services.
Swanbourne Veterinary Centre Contact Information and Customer Reviews
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Here's a summary of the recent reviews on The Pet Community - Powered by AI
Swanbourne Veterinary Centre is highly regarded for its compassionate, professional and skilled team, particularly Dr Ziggy who has been lauded for her expertise, straightforward communication, and dedication to animal care. Many customers have expressed their trust in the centre, praising its reasonable prices and the high-quality care their pets receive. The staff's willingness to go above and beyond, coupled with their extensive knowledge and experience, has led to a loyal customer base. Despite being a bit out of the way for some, clients feel the trip is worth it for the excellent service. There was a minor incident with an unsatisfactory experience with one staff member, however, the overall sentiment remains profoundly positive. Swanbourne Veterinary Centre is viewed as a place of comfort, care and exceptional veterinary service.
Last Updated: 2023-10-18
Gabby Head
Absolutely incredibly kind and thorough Vet.
Helpful ReviewDr.Ziggy took the time to explain the issue with my dog Bennys eye.
Ziggy went above and beyond.
Best vet I have ever experienced.
Thank you so much Dr Ziggy.
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Audrey
Wonderful staff who are experienced and lovely. Peace of mind when I take my dog there for a consult. I know they are getting the best care. Thank you.
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V H
Took care of our dogs over the years.
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David Pascoe
Amazing! I was in a bad situation with my cat. Badly beaten up by another cat with bleeding in the eye. The team had the equipment, professionalism and care to help!! Very happy!
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Emma Warton
Please consider Swanbourne if you are looking for a trustworthy, caring and skilled vet. I can’t speak highly enough of the whole team after bringing my pets here for 3 years, and through some scary medical experiences. We don’t have a favourite vet in the practice as they are all outstanding and collaborative, along with the amazing front desk team.
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Penny Wood
New Irish vet was helpful and introduced himself by name. Dog tail wag jump over everyone ecstatic with her wash, wanted to do it again. She smelt brilliant for at least 24 hours.
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Wayne Lipman
Staff friendly and veterinary persons very knowledgeable and willing to explain .. prices very reasonable
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nicki d
We moved vet care to Swanbourne vet about 2 years ago for both of our dogs. I cannot recommend them highly enough. They are the most compassionate and also realistic vets that I’ve ever dealt with. One of our dogs just sadly passed away and the sent us a beautiful card. Cannot thank them enough for all that they’ve done for us.
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Michael D
Great, knowledgeable staff, who make our darling doggy Syd have a good time every time
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christine baxter
As usual, friendly, no nonsense, professional.
Helpful ReviewJust news I didn’t want to hear.
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Torin Lavenia
I should have done this review about 2 months ago. I brought my dog Orion to Dr Ziggy (eye specialist) with detached retinas. Unfortunately found out something more terrible was going on with him and eventually had to put him to sleep.
Dr Ziggy was fantastic i liked that she straight talked me in regards to Orion and was to the point but also very good with him in her nature. I would recommend anyone to Dr Ziggy! Thank you for your time!
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Suzanne Hardwick
After a traumatic experience at a VetWest that misdiagnosed, mistreated, and did not refer above to a specialist until WELL and truly past when they should have I asked with the boxer breed community and found Ziggy. What a true blessing she really is. She is truly gifted in what she does and within 4 weeks my dog went from a full covered eye ulcer to a eye with hardly any clouding. Price was never a concern but she was beyond reasonable (if not short changing herself). So lucky to have found her, will not go anywhere else.
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Lauren Nesbitt
I couldn’t recommend Dr Ziggy more! She was absolutely fantastic throughout the whole process of cataract surgery for my five year old dog. She was honest & open the entire time and extremely knowledgeable and very thorough with the post op medications and check ups. Thank you Dr Ziggy!!
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mary taylor
Highly recommend this vet surgery. Ziggy is fab. Quick appointment for our 10mth male rottweiler both eyes operated for cherry eye. When our usual surgery recommended to leave it. This was not our regular vet but another at the surgery. Was not happy contacted the breeder who recommended Ziggy she was fantastic. Thank you
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Glenn Hill
Vet was great, but extremely expensive for the consult – $314.00 for looking in dogs ears, looking under a microscope and medication😳
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James Harms
Patient caring and wonderfully supportive staff
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Mark McCorry
The team at Swanborne are a joy to deal with, extremely knowledgeable and courteous staff. Highly recommend Veterinarian.
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Kezi
Overall during the years I have been very satisfied with this Veterinary Clinic however I had an extremely traumatic experience during the final months of when my beloved 18yo cat was ill and deteriorating. This concern was in relation to One Vet in particular who on Numerous occasions when she was either upping or lowering doses of medication Failed EveryTime to Update the Information on the Computer! – thus every time I went to pick up my cat’s medications the dosage was Wrong! Not Ideal for a cat in final stages! Also this Definitely would not look good or Professional for a different Vet who happened to be on Roster – giving out Wrong dosages, incorrect Labels on bottles! – and this Did occur on many occasions. Wrong dosages on Labels. I have kept proof of this. I reiterate that this was in relation to One Veteranarian only and I had no issues with any other Vet. During the abovementioned time frame I had a very upsetting incident with a (Casual?) girl (Not Jamie) on the front desk who would not listen to me when I asked her to please mention to the Vet on Roster to please check that my cat’s dosage is as should be and Not on the computer. She Dismissed my request and cut me off, but not before telling me to “Listen! They know what they are doing. Stop wasting my time!!” I Highly Commend Jamie on the Front Desk as she was and has Always been 100% Helpful and Extremely Professional.
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Elaine Riley
I have been a client at Swanbourne for 20 plus years. Even though I now live in Fremantle I will continue to visit Swanbourne as they are amazing vets!!!
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Thomas Baxter
Went to see an veterinary ophthalmic surgeon. Great value for money good service, skilled vet. Bit out of the way from where I live but worth it when they do a good job.
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Chloe