Sign In

PetSmart Swansea love pets, and we believe loving pets makes us better people. That’s one of the many reasons we do Anything for Pets – because they will do anything for us. Anything for Pets is our commitment to pet parents, it’s how we do business and who we are as pet lovers. As the leader in pet care, we make our decisions based on how we can bring pet parents closer to their pets.

From dressing in matching costumes, to finding the perfect treats and toys, we innovate solutions and unique, must-have products to create more ways for pets to be a part of our everyday lives.

Our trusted and skilled associates share the same passion for pets as the pet parents we serve, helping pet parents choose from our offering of the largest variety of pet products and services in one convenient place – in your neighborhood or the palm of your hand. With more than 1,660 locations in North America, we pride ourselves on our unrivaled variety of pet food, treats, toys, and apparel, as well as our services including training, grooming, boarding and more.



Improve this listing

Reviews (20)

Add a Review

4.0 out of 5.0
Rating 4.0

Review Summary


Here's a summary of the recent reviews on The Pet Community - Powered by AI
PetSmart Swansea seems to have a mixed bag of experiences from its customers. While some folks have encountered challenges with certain services, like a customer's disappointment in being denied dog grooming for matted fur, there's an overwhelming amount of love for the place too. Customers rave about the friendly and helpful staff, with one particular story highlighting a staff member's exceptional knowledge and assistance in choosing a cat water fountain. Despite its smaller size, which a few customers noted limits the selection somewhat, PetSmart Swansea is praised for its cleanliness, well-stocked shelves, and the extra mile its employees go to ensure customer satisfaction. There's also a special shoutout for the grooming services being courteous and professional, addressing all pet needs efficiently. Plus, the store's efforts in supporting local shelters didn’t go unnoticed. Whether it's for finding the perfect item for a beloved pet or receiving top-notch grooming services, PetSmart Swansea seems to be a hit for many pet owners.
Last Updated: 2024-02-20


All reviews

  • Deolinda Camara
    Reviewed on Google

    Some of these cashiers don’t know what they are doing or care to help you I asked for a manager to help me and she did

    Helpful Review

    Share this review:

  • James Megna
    Reviewed on Google

    Love this place. Nice workers there and they allow dogs which is fun. Well stocked.

    Helpful Review

    Share this review:

  • meagan
    Reviewed on Google

    Smaller location than others, but I still found what I needed. However, the reason for the 3 stars is because while I was checking out, I overheard the employees denying a customer dog grooming because of matted fur. I’m sorry I don’t even have a dog, but that is not right. That’s probably the reason they are there. Mabye get some better trained groomers, instead of denying customers.

    Helpful Review

    Share this review:

  • Frederick Kelley
    Reviewed on Google

    Always great service here!

    Helpful Review

    Share this review:

  • Amy Peterson
    Reviewed on Google

    Smaller store but usually I can find everything I need.

    Helpful Review

    Share this review:

  • Dan StRock
    Reviewed on Google

    Very clean , employees were very friendly and tried to be helpful but wasn’t necessary I knew what I wanted .

    Helpful Review

    Share this review:

  • May-Irene Gallagher
    Reviewed on Google

    Very small selection for small animal items and products

    Helpful Review

    Share this review:

  • Hailey DeArruda
    Reviewed on Google

    Super, super sweet, friendly & helpful staff! I went in looking for a water drinking fountain for my cat to try to get her to drink more water. The staff member (I wish I got her name!) was very willing to take the time to give me her honest opinion and compared each of the products with me. It was a huge bonus that she happened to have a cat herself & had actually purchased a few water fountains before! Her knowledge & willingness to take the time to meet my needs was very much appreciated! Girlie deserves a raise & I really hope that if she’s not a manager that they’ll consider this girl for management!! Thank you so much!

    Helpful Review

    Share this review:

  • T.I.M. T.E.A.
    Reviewed on Google

    Average on all things about this place. It was small in size, but the service was nice.

    Helpful Review

    Share this review:

  • Ghost
    Reviewed on Google

    Staff were very friendly and there was a decent selection given the size of the store, that being said it’s smaller than most PetSmarts I’ve been in and suffers a little accordingly, but it has what my dogs need.

    Helpful Review

    Share this review:

  • David Gosciminski
    Reviewed on Google

    Excellent location, the staff is very friendly and helpful. I love that there is an option when paying for your items to donate to locate shelters. To the Managers and staff please keep up the nice work.

    Helpful Review

    Share this review:

  • Cathy Varrica
    Reviewed on Google

    Bought my healthy guinea pig at pet Smart
    I love her soooo much!
    Walpole, Mass.

    Helpful Review

    Share this review:

  • wilfredo perez
    Reviewed on Google

    Grooming is very courteous and professional. Accommodated all my concerns and needs for my hairy buddy and also took some time to get to know my pet and make sure he was comfortable. They were done within a reasonable time. Pricing is fairly reasonable but the service was excellent.

    Helpful Review

    Share this review:

  • Marc Worsley
    Reviewed on Google

    Very helpful, knowledgeable, professional service everytime!

    Helpful Review

    Share this review:

  • terri Nichols
    Reviewed on Google

    Couldn’t find my babies food or treats.

    Helpful Review

    Share this review:

  • Cindrella Kano
    Reviewed on Google

    I have been bringing my pupper to this Pet Smart for quite a while. They have changed groomers and the cure have gone down hill. I picked up my dog and only half of the services were done and I recieved him back wet! Very disappointed

    Helpful Review

    Share this review:

  • Nicole
    Reviewed on Google

    Better cat supplies selection than anticipated considering the small store size. Friendly helpful staff, decent prices.

    Helpful Review

    Share this review:

  • John Moller
    Reviewed on Google

    Every time I go to PetSmart in Swansea they always have what I need for my bearded dragon Maxwell. And if I have a question about something he eats they always have the answer I need to hear so thank you they’re the best.

    Helpful Review

    Share this review:

  • Chrystal Hunter-Hadley
    Reviewed on Google

    Good customer service 😊

    Helpful Review

    Share this review:

  • Sofia Bergeron
    Reviewed on Google

    groomers are good

    Helpful Review

    Share this review:

Add Review

Leave a Reply

Your email address will not be published. Required fields are marked *

Rating

Business ID: 55189

Nearby businesses in this area