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PetSmart Tallahassee love pets, and we believe loving pets makes us better people. That’s one of the many reasons we do Anything for Pets – because they will do anything for us. Anything for Pets is our commitment to pet parents, it’s how we do business and who we are as pet lovers. As the leader in pet care, we make our decisions based on how we can bring pet parents closer to their pets.

From dressing in matching costumes, to finding the perfect treats and toys, we innovate solutions and unique, must-have products to create more ways for pets to be a part of our everyday lives.

Our trusted and skilled associates share the same passion for pets as the pet parents we serve, helping pet parents choose from our offering of the largest variety of pet products and services in one convenient place – in your neighborhood or the palm of your hand. With more than 1,660 locations in North America, we pride ourselves on our unrivaled variety of pet food, treats, toys, and apparel, as well as our services including training, grooming, boarding and more.



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Reviews (20)

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4.0 out of 5.0
Rating 4.0

Review Summary


Here's a summary of the recent reviews on The Pet Community - Powered by AI
PetSmart Tallahassee has garnered a mix of feedback from its patrons, with many highlighting the store's great grooming services, helpful staff, and a wide selection of products, including specific pet foods that are hard to find elsewhere. Customers appreciate the store's clean and organized environment, easy navigation, and quick service, especially during busy times. Positive experiences extend to the grooming department, which has received praise for handling large dogs well, although one customer expressed dissatisfaction with their puppy's grooming outcome. The store's ability to provide assistance when needed, like fitting a harness for a labradoodle, was also commended. However, a few customers voiced concerns over customer service, particularly an incident involving poor service at checkout and negative experiences with the grooming staff, suggesting room for improvement in staff training and customer interaction. Despite these isolated incidents, the overall sentiment remains positive, with many customers planning to return, drawn by good prices, excellent service, and a generally pleasant shopping experience.
Last Updated: 2024-02-20


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  • Brenda Thomas
    Reviewed on Google

    Great groomer

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  • Jackie Miller
    Reviewed on Google

    The people are so helpful

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  • Nichole Thompson
    Reviewed on Google

    Overall pretty good store

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  • Patricia Titus
    Reviewed on Google

    Love the ppl at the capital circle ne location. Derek the GM is always willing to help and Brittany is fantastic too

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  • Hoyt Hancock
    Reviewed on Google

    In between them and tractor supply that’s the only two locations that carry the specific food that my dog eats bil jac picky no more. 🙏

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  • donna lamont
    Reviewed on Google

    Good prices and the service is excellent. Very informative.

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  • B A
    Reviewed on Google

    I went to this location yesterday evening to purchase some things for my newly adopted dog. The main item that I needed was a crate. When I finished shopping and got to the register. I asked that older white guy for assistance in getting the crate due to it being a large one and being in a very big box. His response was that he didn’t have any help in the store and he would be with me shortly. Now I was the only one in the check out line at this time and the store was not busy. So i turned around and proceeded to the back to try and get the box myself. Finally got it on the bottom of my shopping cart and proceeded back to the front to check out and pay for all that I had picked up. The total for the crate and other items were over 300 hundred dollars. This man never not once asked to help me out to the car with the crate. I went to move my car closer to the store and then went back in and saw a girl who worked there. She helped me take the crate out to my car. Very POOR customer service on his end.. I will not be returning. Going to PETCO instead from now on.

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  • Alex A
    Reviewed on Google

    Easy to get around

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  • Kara Owl
    Reviewed on Google

    Love this place. Great deals all the time, too!

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  • Chief
    Reviewed on Google

    Nice place, high prices

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  • Melanie Slay
    Reviewed on Google

    I took my Yorkie for a complete groom. I asked that they leave her hair long at the top. Her hair was cut short at the top and they didn’t touch the rest of her. I could have bathe her at home and she would have looked better. We are not happy at all. Their excuse was because she is a puppy and they didn’t want to start on the body and not be able to finish. Well, you should not have cut the top of her hair. That’s what I asked to keep long!

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  • Mark Faust
    Reviewed on Google

    It’s always clean and well organized. Only saw 1 associate and she was at a register.

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  • Da Stow
    Reviewed on Google

    It was fun taking my dog inside she is a puppy

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  • Jeremy Holliday
    Reviewed on Google

    Good clean store with large selection. They seem to react quickly when lines get long and another cashier is needed. Their grooming department has done a good job for all 3 of our large dogs. I would caution against their beta fish at entrance, they all look rough.

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  • morgan Stokes
    Reviewed on Google

    Horrible service staff (except for Kaden in dog training A1 service). Was overcharged with grooming for a service that wasn’t provided. Today (July 17, 2023) Staff was very rude especially Angela that works in grooming. She not only lied to my family about policy but seemed as if she didn’t want to do her job and took it out on my family and dog. I understand if you’re having a bad day but she didn’t need to take it out on the customer. At the end of the day I’m paying you for a service I don’t need to be verbally harassed and to be treated poorly due to you having a bad day. This is the third time that this has happened and if you don’t want long time customers you can just say that. Have the day you deserve especially you Angela in grooming. Pet smart please look closely to who you are hiring because they’re bringing a bad name to your company, and they are a reflection of you.

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  • L T
    Reviewed on Google

    As always friendly people. Nothing has changed

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  • Jennifer Bodiford
    Reviewed on Google

    I pick up orders most of the time and I’m always in and out quickly

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  • Judy Benton
    Reviewed on Google

    Very clean and very helpful staff

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  • Tracy Davis
    Reviewed on Google

    We needed help fitting a harness for our labradoodle today. After trying 2 different ones, Steve helped us get the correct fitting! We appreciated the help!!!

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  • Cody Z.
    Reviewed on Google

    Need to clean up the store.

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Rating

Business ID: 55195

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