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PetSmart Temple love pets, and we believe loving pets makes us better people. That’s one of the many reasons we do Anything for Pets – because they will do anything for us. Anything for Pets is our commitment to pet parents, it’s how we do business and who we are as pet lovers. As the leader in pet care, we make our decisions based on how we can bring pet parents closer to their pets.

From dressing in matching costumes, to finding the perfect treats and toys, we innovate solutions and unique, must-have products to create more ways for pets to be a part of our everyday lives.

Our trusted and skilled associates share the same passion for pets as the pet parents we serve, helping pet parents choose from our offering of the largest variety of pet products and services in one convenient place – in your neighborhood or the palm of your hand. With more than 1,660 locations in North America, we pride ourselves on our unrivaled variety of pet food, treats, toys, and apparel, as well as our services including training, grooming, boarding and more.



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Reviews (20)

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4.0 out of 5.0
Rating 4.0

Review Summary


Here's a summary of the recent reviews on The Pet Community - Powered by AI
PetSmart Temple has had its fair share of ups and downs according to customer feedback. While one pet parent had a laugh over an unexpected puppy haircut, many others have found the store to be a treasure trove of pet supplies, praising its wide selection and the convenience of finding everything needed for their furry, scaly, or feathery friends. The staff at PetSmart Temple generally receive thumbs up for their helpfulness and the store's cleanliness, with special mentions of the ShotVet services available for pet vaccinations. However, not all experiences have been positive, with some customers expressing disappointment in the grooming service and a few instances of less-than-stellar customer service. Despite these hiccups, the store's commitment to pet health, evidenced by the treatment and adoption of sick animals, and its environmental efforts, like charging for bags to encourage sustainability, have made it a beloved spot for many pet owners. Whether it's stocking up on essentials, seeking knowledgeable staff, or finding new additions to the family, PetSmart Temple seems to have made a significant impact on its community's pet care routine.
Last Updated: 2024-02-21


All reviews

  • Isais Hernandez
    Reviewed on Google

    they gave my dog a really bad haircut after only saying they would touch up his paws and butt due to him being a puppy, the experience wasn’t the best either. my puppy now looks like Lloyd from dumb and dumber and I can’t unsee it. I’m only giving it another star because I couldn’t stop laughing when I picked him up.

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  • Samantha Zuber
    Reviewed on Google

    Nice selection of pet supplies.

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  • gladys huembes
    Reviewed on Google

    I found all a need for my dog 🐕

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  • Moñe London
    Reviewed on Google

    Got my online order done quickly. Sweet staff. Very helpful.

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  • Karen Kissinger
    Reviewed on Google

    The store was clean and stuff was nice and helpful. The store is well stocked with everything you need for your pets. And it’s nice that you can get your pets shots with shotvet that come on some Saturdays.

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  • Ronald Davis
    Reviewed on Google

    Ok

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  • Dan Teker
    Reviewed on Google

    Had Catlitter whoot

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  • Ann Heisey
    Reviewed on Google

    Got some meal worms 4my leapered gecko & chewing toys for my bunny 🐰

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  • Mandy Eyer
    Reviewed on Google

    Always has my supplies

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  • Karen Verbus
    Reviewed on Google

    Love this place.

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  • Car D
    Reviewed on Google

    Had to leave without a bag cause they charge 10 cents per bag to save the environment.

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  • General Candelo
    Reviewed on Google

    Awesome

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  • Shirley Readinger Ziegler
    Reviewed on Google

    As I entered the Temple Store, which is my very first time, I was greeted with a pleasant “Hello”, and I was very happy to hear that, because I do not hear that at any others stores. As I went up and down the isles there was so much for either a dog or cat, I could not believe it, so I was just going to check out the store, well wouldn’t you know it, I purchased more than what I was looking for, my Kitty will be very happy. I am sure I will be shopping here many more times! Very nice store!!!

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  • Bee Marié
    Reviewed on Google

    I’ve been coming here for a long time, but today I had a horrible experience with the check-out woman. I wish I had gotten her name. The receipt doesn’t have it written on it. She was really rude and short with me, for no apparent reason whatsoever. I had come in with my poodle puppy to try and socialize him a bit more and get him some toys and treats. She was on the register closest to the door on Aug. 20th around 6pm. After being treated like that by her, I’m going to be shopping at a different pet store in the area. The treats and toy we got seem to be good quality but that was horrible customer service.

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  • Gloria M. Alvarez
    Reviewed on Google

    I made 3 appointments ready for my daughter’s dog. And every time, get canceled or rescheduled. I’m disappointed. Made this clear, my daughter’s take her dog seen his a puppy. But lately the service is no longer good.

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  • kimmi g
    Reviewed on Google

    Great staff very knowledgeable lov the cats and adoptions

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  • Cam Dove
    Reviewed on Google

    This is a a great location! Wanted a guinea pig and they had one that was just recently seen by a vet and treated for an issue and cleared of it. First of all, good job for them for taking sick animals to the vet and not ignoring it. Second, they were very nice and let me interact with the guinea pig before I decided to take him. I am so happy with the guinea pig!

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  • Traci Murray
    Reviewed on Google

    Disappointed in their grooming.

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  • Bridget Madden
    Reviewed on Google

    I have been going to petsmart for 10 years to their grooming and I have never been treated horrible as I did today with Arianna, a groomer. She called me to come in early as she had to leave, and then called again to make sure I could be there. I booked online for both my dogs and Arianna wanted to me to come back with the other dog who had the other groomer, Vivien, which is hard as I am traveling 40 minutes to this store. They were so unorganized, and Arianna was so unprofessional, the manager didn’t help, not even a follow up call to me and I left and will NEVER take my pets to this store again. If staff is having something personal going on, don’t take it out on the customer as Ariana was visually stressed because she had to leave. Customer service and office organization needed, spend some money on training your staff!

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  • Manuel Drouet
    Reviewed on Google

    Me encanta, hace poco traje a mi mascota desde Ecuador y por todo lo que vi parece que vendré muy seguido a este lugar

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Rating

Business ID: 55223

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