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PetQuarters Thornton Contact Information and Customer Reviews
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Reviews (92)

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4.6 out of 5.0
Rating 4.6
  • Blake Clarke
    Reviewed on Google

    Staff are very helpful and a great attitude towards pets

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  • Hayleigh Zwickl
    Reviewed on Google

    Love the dog wash facilities! Bonus towels are so handy

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  • Emily Collins
    Reviewed on Google

    The dog washing machines are a bargain!

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  • Kathy Barusic
    Reviewed on Google

    Love petquarters best price on alot of items and great fish range

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  • carol collison
    Reviewed on Google

    Always helpful

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  • Chris Pfizer
    Reviewed on Google

    Great shop, great staff. Large range of products, & live stock in abundance. Well worth a visit to check out this place!🙂😊🤩

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  • Donna Eaton
    Reviewed on Google

    Great staff,
    My dogs love to visit.

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  • Trace M
    Reviewed on Google

    Had to grab my dog food from there. Nice place & friendly staff

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  • Shane Broekman
    Reviewed on Google

    Best pet shop in town
    The guys and gals will help you out
    Paul and mick are awsome they realy know there fish 👍
    And kate will always go above and beyond for you no matter what pet
    Shes a pretty lady too 😃👍

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  • Sophie Bender
    Reviewed on Google

    This place is amazing! The staff never make you feel silly for asking questions. Kate is super friendly and always helpful and the prices are always great too. 10/10!

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  • Merryn Lee
    Reviewed on Google

    great service and knowledge. very happy

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  • Luke Yatras
    Reviewed on Google

    Good selection of all pet needs

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  • Tony Schadel
    Reviewed on Google

    Good at good prices for your pet and good friendly staff

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  • Athena Summers
    Reviewed on Google

    Very friendly, helpful staff that genuinely want the best for you and your animals.

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  • Michael Macarthur
    Reviewed on Google

    These guys are great. Even have a doggies bath facility

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  • John Murrell
    Reviewed on Google

    Great setup. We were there for dog washing. . Clean and easy with eft on the dog washer. The rest of the store looks well stocked and professional staff

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  • Shirlene Hatton
    Reviewed on Google

    Very good

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  • Linda Povey
    Reviewed on Google

    Always love the service here

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  • Jasmine J
    Reviewed on Google

    This pet store actually treat their aquarium stock with care, and always have a beautiful array of animals and supplies. Have a broad range of reptile stuff too! Altogether, if you have a question they could most likely help you.

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  • Robbie McNaughton
    Reviewed on Google

    The best customer service out of any local store. Saturday afternoon, beer o’clock and the staff could not have been more helpful. Even carried the bag of dog food to the car. Legends!

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  • Gail Day
    Reviewed on Google

    Staff very helpful and friendly.
    Great selection of products and good advice offered.
    Self dog-wash baths work well, and I was offered a clean towel, which was a lovely surprise.

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  • Tami Shipp
    Reviewed on Google

    Lots of fish and great range of products. Staff were very helpful.

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  • Amanda Evans
    Reviewed on Google

    Huge range of fish! Love going here for our aquarium needs

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  • Nardelli
    Reviewed on Google

    Friendly and very knowledgeable staff. A huge thank you for the amazing grooming my pupper received. Will definitely be back!

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  • Peter Hobbs
    Reviewed on Google

    Had what we needed helpful people good range of pet and fish supplies

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  • Cheng Tang
    Reviewed on Google

    Very friendly staff!!!

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  • Natasha Jackson
    Reviewed on Google

    Good range of products

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  • Peter Callingham
    Reviewed on Google

    Great Aquarium stuff here and Paul is the most knowledgeable and helpful bloke you could ever meet!

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  • Neville Rees
    Reviewed on Google

    My dog loves/hates going here – great toys and stuff and they have two large dog baths.

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  • Yanni Mav
    Reviewed on Google

    Friendly staff, very helpful and the fur baby loves his wash there.

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  • Tori Vesenjak
    Reviewed on Google

    Kate, Paul and the team are always super helpful 🙂

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  • Izzy
    Reviewed on Google

    Great place to get all your pet needs, lovely staff!! Always love having a chat with Bri or other staff members 😊😊

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  • Birgitta West
    Reviewed on Google

    Had our dog Oscar groomed today. They did an excellent job.

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  • Max Schafer
    Reviewed on Google

    Great customer service. Very helpful with my questions.

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  • Colin McDonald
    Reviewed on Google

    Very friendly & helpful staff.

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  • Tammy Dunn
    Reviewed on Google

    80% of the time I take my dog to this store for a wash, there is either no shampoo or no conditioner in the dog wash. Why can’t someone check the bottles at the end of each day or first thing in the morning?? It’s quite disappointing really. Half the time I have to yell from the back of the store to get anyone’s attention and some poor customer has to go and grab someone for me..

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  • Tom Brennan
    Reviewed on Google

    Great staff

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  • sue oliver
    Reviewed on Google

    It was great !
    Very helpful on tropical fish & I bought every thing I need

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  • Anton Smith
    Reviewed on Google

    Where do I even start
    Im a fish hobbiest in the salt marine side if things
    They stock amazing corals and the team are awesome
    Paul is so knowledgeable with everything u throw at him and even makes cracker jokes
    10/5 stars if I could !!!
    Recomend this place big time
    Awesome experience
    Never a issue !!

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  • Kerry Wade
    Reviewed on Google

    Great products and service from friendly, helpful staff

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  • mark c
    Reviewed on Google

    Great place to take scruffy for a bath

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  • Steve Elliott
    Reviewed on Google

    Knowledgeable staff, friendly a bit busy sometimes. Cheaper than most places

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  • Michelle Cross-Johnston
    Reviewed on Google

    Large store good variety

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  • Barbara Griffin
    Reviewed on Google

    Great knowledgeable staff and friendly service

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  • Gina Brook
    Reviewed on Google

    Good friendly service,

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  • Paul Fletcher
    Reviewed on Google

    Lots to choose from.
    Staff were available to assist

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  • Mick Archer
    Reviewed on Google

    After going to another pet franchise in the area anr being extremely disappointed, it was great to walk in to PetQuarters and talk to a staff member that knew what they were talking about.

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  • Linda Lindsay
    Reviewed on Google

    Great they shaved my dog great brook always does a great job

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  • Deborah Major
    Reviewed on Google

    They did a real good job st clipping my dog tia will take her back again to be done

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  • warren major
    Reviewed on Google

    Staff friendly got my pomeranian done grooming wash and nails done excellent job

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  • Michael Coghlan
    Reviewed on Google

    Love this place. Always friendly staff and good range

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  • Naomi McFarland
    Reviewed on Google

    Good range. Helpful staff.

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  • Michael Rath
    Reviewed on Google

    Always have what I need

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  • Nicole Crossland
    Reviewed on Google

    Bad experience !

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    • PetQuarters Thornton

      Hi Nicole, can you please email me at info(at)petquarters.com.au so I can follow up and try to fix?

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  • Jon Eggenhuizen
    Reviewed on Google

    Great place to wash the dog

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  • Tiny 667
    Reviewed on Google

    Great customer service!!

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  • Donna Sandall
    Reviewed on Google

    Extremely helpful

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  • Brooke Brecht
    Reviewed on Google

    Horrible service, would not recommend going there.

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  • Gary Stuart
    Reviewed on Google

    Professional, friendly and great advice

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  • Anonymous Adele
    Reviewed on Google

    MASSIVE SHOUT OUT TO KRISTEN !

    Such a caring , helpful and always such a pleasure to talk to !

    Jem

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  • Dragon On The Move
    Reviewed on Google

    Advice is great

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  • Jason Eveleigh
    Reviewed on Google

    Great service

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  • Tony Hill-Smith
    Reviewed on Google

    Service service service. Im a senior and they work with me. Wonderful staff

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  • Greg Ryglinski
    Reviewed on Google

    Highly recommend Paul & his team, Very knowledgeable always helpful & Great pricing.

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  • Ebony Pettett
    Reviewed on Google

    The staff are super knowledgeable and are great to get advice from.

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  • Mike Ellison
    Reviewed on Google

    Great helpful and knowledgeable staff pricing good too

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  • kira brown
    Reviewed on Google

    Amazing service at Thornton, they were all really helpful specially because I’m a new pet owner and gave me a lot of tips.
    Thank you guys so much🐶

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  • Saintly saintly
    Reviewed on Google

    Good variety but a bit expensive I thought

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  • Sarah pranevicius
    Reviewed on Google

    Would be great if they picked up there phone

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    • PetQuarters Thornton

      Hi Sarah, so sorry – we had some major phone issues at Thornton. All better now.

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  • Nicholas Guy
    Reviewed on Google

    great every time i go there. keep it up guys.

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  • Patricia Aldham
    Reviewed on Google

    Very well laid out. Customer service was ok

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  • Eddie Mcmartin
    Reviewed on Google

    Very friendly staff

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  • Heather Pickles
    Reviewed on Google

    Attention by staff incredible. They go out of their way to help and their love and kindness to animals shows the moment you walk through the door. Our labrador Teddy felt very special.

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  • Kim Spencer
    Reviewed on Google

    Barney very patiently listened to my thoughts and gave wonderful understandable advice .. it was a bit sad walking away with no fish for my aquarium but , i will be back once my plants are settled and my tank is fish friendly .

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  • Janette Haidinger
    Reviewed on Google

    Think there a gr8 lot here and very helpful…..shop here alot

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  • Peter Bell
    Reviewed on Google

    Amazingly helpful.

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  • Kerien Mount
    Reviewed on Google

    Awsome crew to speak with and best of knowledge to ask questions

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  • Mark French
    Reviewed on Google

    Four stars because the staff is always helpful.

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  • hot one for you
    Reviewed on Google

    Great service

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  • David Cox
    Reviewed on Google

    Great dog wash area

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  • tamika curry
    Reviewed on Google

    The staff are excellent! Fair pricing and clean store 🙂

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  • Gavan stranks
    Reviewed on Google

    Great staff and very helpful. Love using their dog baths!

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  • Melinda and Josh
    Reviewed on Google

    Very rude customer service over the phone. Will not be dealing with that staff member again.

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  • Falco Adham
    Reviewed on Google

    Friendly Staff!

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  • Alice Byllamn
    Reviewed on Google

    Very friendly and helpful staff. We get all our crickets from here as well as dog and cat Worming items and dog food when we need to bulk buy, especially when sales are on!

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  • Mark Donnan
    Reviewed on Google

    Paul and his staff are extremely helpful to me as a new reefer, I always leave knowing more about the hobby

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  • Tash Eslick
    Reviewed on Google

    Paul is very knowledgeable about marine fish was very friendly and helpful

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  • Tim Junge
    Reviewed on Google

    GREAT SERVICE

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  • Zackgamerhead
    Reviewed on Google

    Friendly helpful staff! Plenty of products to choose from.

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  • Duncan Taylor
    Reviewed on Google

    Great place. Friendly and knowledgeable staff.

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  • Tris وَرْد
    Reviewed on Google

    The checkout people r lovely here, love having a yarn about chickens to other chicken lovers. Feed prices are good.

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  • Donna
    Reviewed on Google

    Fantastic service and knowledge of their products

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Rating

Business ID: 15252

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4/2 New England Hwy, Thornton NSW 2322

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