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PetSmart Newbury Park love pets, and we believe loving pets makes us better people. That’s one of the many reasons we do Anything for Pets – because they will do anything for us. Anything for Pets is our commitment to pet parents, it’s how we do business and who we are as pet lovers. As the leader in pet care, we make our decisions based on how we can bring pet parents closer to their pets.

From dressing in matching costumes, to finding the perfect treats and toys, we innovate solutions and unique, must-have products to create more ways for pets to be a part of our everyday lives.

Our trusted and skilled associates share the same passion for pets as the pet parents we serve, helping pet parents choose from our offering of the largest variety of pet products and services in one convenient place – in your neighborhood or the palm of your hand. With more than 1,660 locations in North America, we pride ourselves on our unrivaled variety of pet food, treats, toys, and apparel, as well as our services including training, grooming, boarding and more.



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Reviews (20)

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4.5 out of 5.0
Rating 4.5

Review Summary


Here's a summary of the recent reviews on The Pet Community - Powered by AI
PetSmart Newbury Park has been receiving some fantastic feedback from its customers, highlighting the store's well-stocked shelves, especially for pet essentials like food for cats and dogs. Shoppers rave about the knowledgeable and polite staff, pointing out individuals like Heather in the grooming salon for her exceptional customer service and care for pets. The store's cleanliness and the helpful attitude of the employees also get a thumbs up. Even in challenging moments, such as needing help assembling a stroller or seeking advice for a pet with special dietary needs, the team at PetSmart Newbury Park goes above and beyond to assist. While there's a mention of broader industry concerns, it's clear that on a local level, PetSmart Newbury Park is committed to making a positive impact, with customers appreciating the compassionate treatment during both joyous and tough times with their pets. Whether it's finding the right food for an elderly dog or ensuring a pet receives loving care during grooming, this location seems to be a trusted resource for pet owners.
Last Updated: 2024-02-21


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  • TommyEagle
    Reviewed on Google

    This particular PetSmart always has what I go there for, cats and dogs, they’re never out of anything they keep it well stocked and the staff are very polite and knowledgeable I recommend this petsmart

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  • Shepherd Ginzburg
    Reviewed on Google

    Heather is a super great groomer. My dog seemed like she had fun there.

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  • Scarlett Pimentel
    Reviewed on Google

    Spectacular ☆☆☆☆☆ their experience & knowledge of animals was incredible. Shown picture of a dog I just adopted & new everything by picture alone size weight & best food for elderly dog w/barely any teeth the last ones loose. The food has actually hardened the loose ones WHAT? INDEED highly suggested for any animals concerns. They actually know their products & Buisness ☆☆☆☆☆

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  • Roland Godinez
    Reviewed on Google

    Always professional and courteous in this location

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  • Alexis Zwierankin
    Reviewed on Google

    Clean store, staff is always helpful and friendly!

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  • Nicholas Fenzke
    Reviewed on Google

    The employee are always greeting me and are very nice as they ask if I need help. I buy hayy for my two fur baby’s and that’s about it.

    I’ve heard and read many things on how petspart doesn’t take care of the animals and how the big companies are making the animal farming worse.. all I can say is I do my best to make the b world a better place for the ones who are in need and I hope these ceos and companies do the same…

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  • priscilla von Muehlen
    Reviewed on Google

    I couldn’t put the stroller together by my self so they did it for me very nicely
    That’s was nice thanks

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  • Nery Ramirez
    Reviewed on Google

    Encontré todo lo qué necesito para mi mascota

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  • Chloe Honey
    Reviewed on Google

    Will be cancelled on multiple times although 50% off for the troubles.

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  • Bryan Castro
    Reviewed on Google

    This is where I get all my pet food. They have brands that my vet recommends because I have an elder dog with a special diet.

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  • Lucy Lora
    Reviewed on Google

    Friendly and helpful

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  • celina wojnar
    Reviewed on Google

    I am so floored with my experience with Heather in the grooming salon. She is everything you could possibly want out of a customer service experience, and care for your furbaby. She is genuinely kind, professional, accommodating and welcoming. I couldn’t imagine my dog being in better hands.

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  • Light Speed
    Reviewed on Google

    Brian an employee refused to tell me a feeder mouse… The policies for the store are outdated and only support fuzzy animal…. It’s not fair that you won’t supply mice for my snake who needs food this store is trash

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  • Metal Miner
    Reviewed on Google

    Good selection of many products.

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  • Tom Gregory
    Reviewed on Google

    Found some of my two shiz tzu’s favorite treats I’ve been looking for and everyone was out of.

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  • Jeff Grooms
    Reviewed on Google

    Received the best advice for choosing dog food

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  • Posenke Conforti
    Reviewed on Google

    Everyone is so supportive, empathetic to your situation. Even on the saddest event, they treat you with compassion. They are an this is the best place

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  • Mitch Bourget
    Reviewed on Google

    The sales associate was very helpful and kind. My dog had surgery and I showed up within one hour of closing and she didn’t even seem to mind. She helped me get all of the items I needed. She was very pleasant, knowledgeable and awesome! I greatly appreciate her help and also the fact that she didn’t make me feel rushed or annoyed that I came in so late. It was an awesome experience and I highly recommend supporting our local stores.

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  • Charlene Peters
    Reviewed on Google

    Super clean and really nice staff. We got a new bed on clearance a chewy and back on the road we went.

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  • Katelyn Wilkes
    Reviewed on Google

    Shardi the pet trainer at the Thousand Oaks location is amazing. She has a great work ethic and is very compassionate to all dogs and their owners. She truly has wonderful patience and works well with both dog and owner. She goes above and beyond to work out training strategies that work best for each individual dog. She has exceeded my expectations for PetSmarts training and is the reason we keep coming back. So much so that I look forward to class each week. So far my dog and I has taken the beginning and intermediate class and will be signing up for the advanced class next!

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Rating

Business ID: 55233

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