PetSmart Toledo love pets, and we believe loving pets makes us better people. That’s one of the many reasons we do Anything for Pets – because they will do anything for us. Anything for Pets is our commitment to pet parents, it’s how we do business and who we are as pet lovers. As the leader in pet care, we make our decisions based on how we can bring pet parents closer to their pets.
From dressing in matching costumes, to finding the perfect treats and toys, we innovate solutions and unique, must-have products to create more ways for pets to be a part of our everyday lives.
Our trusted and skilled associates share the same passion for pets as the pet parents we serve, helping pet parents choose from our offering of the largest variety of pet products and services in one convenient place – in your neighborhood or the palm of your hand. With more than 1,660 locations in North America, we pride ourselves on our unrivaled variety of pet food, treats, toys, and apparel, as well as our services including training, grooming, boarding and more.
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Business ID: 55239
James Ledyard
Wonder staff
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Damian Gareau
Comment = Employee training, I was in your store to purchase fish for 2 of my tanks and my mother’s tank When an associate came to assist she asked me what size was my tank. I told her 30&20 I then purchased 6 guppies. When she bagged them and was about to get down I stopped her and told her that I wanted to purchase another variety. I was then told that she would not sell me any more fish. I was so confused. So I asked why, she said that with a new set up and not knowing if it has been cycled properly or not she would only sell 6 fish. I was immediately furious because we never discussed anything about my tanks in detail. She NEVER asked me a qualifying question. As I once managed retail I know the importance of qualifying questions. We want to ensure that our guest has everything they need or are aware of their complete options before leaving. So I said to her, I know what I am doing and I would like to buy more fish and some plants. She again without asking one question refused to make a sale. Well about a week maybe 8 days prior I did buy my 30 gallon tank and all necessary chemicals and components from the same store. Your store However, I also have 5 more tanks in total ranging from 2 gallons to now 30. They are all independent ecosystems designed for minimal interference. I have carefully researched each tank and what I could find to be the optimal balance of species from population to cleaning crew to aquatic plant life to microorganisms. . I once had a research and development company and we specialized in aquatic hybrid agricultural grow systems. We did this successfully for 12 years. I have been in the process of starting that project again as I have a new group of interested investors and partners. One of my goals has always been to support local economy and jobs and so we have never ordered any biological systems from industrial warehousing. In other words I believe that I am with respect a pretty good customer. Now I was working with another retailer in Toledo but everyone that I know that has tanks told me to go see you guys. And my first visit was amazing. My question is With what I have experienced should I continue to build a relationship of uncertainty? Not only have I been embarrassed and demeaned by one of your team members, but so to have my friends and colleagues who support your team at the Monroe location in Toledo OH. Should we maintain our relationship or can we count on your leadership team to adequately coach, develop and discipline as need to assure the best possible customer service and support for valued pets?
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Lavita Juarez
Good deals great dog toys and everything you need to care for your dog friendly staff
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Sherry Lynn
Great store, excellent, helpful staff!
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Jay Swanson
Good place to get pet supplies
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Colt Kolb
Always enjoy this store and talking fish with one employee there. Tho it’s expensive I have never had issues with my fish and or products.
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Ivan Mitchell
I just live how they will match any coupon you have even if it’s for another pet store and they are always friendly to me and Zeus
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Cheryl Wilkins
It has a lot of merchandise great selection.
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Jessica Lambrecht
A little expensive. Friendly staff.
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Nathalia Linda
I purchased 20 live medium crickets 2 days ago at 17c each( higher then the competition) when i got home, 2 were dead in the bag. I used a few for feeding and this morning upon checking them , only 3 were alive and the rest dead. I have a cricket container with food and water.
Helpful ReviewDon’t get crickets from here again, now i feel i feed my animals sick crickets.
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Anon Ymous
At the Toledo, Ohio location on Monroe St. There were two cashiers at two different registers, and nobody else in line. When I started towards the registers to pay for my one item, both cashiers went to the back for almost five minutes, before one came back to the front. Kinda rude
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Karen Faziani
I cannot for the life of me remember the girls name that cut Rubi’s nails…. but what a fantastic job!! Thank you soooo much! She will only go there for grooming from now on!
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Savannah Torres
Had antibacterial shampoo my cat needed!
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Brooke Hickle
Lots of help
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Dave Clunk
Knowledgeable personnel
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Marc Wallace
Super friendly and always helpful.
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Tiffany Trail
We enjoy shopping here for our pets!
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Julia Koenn
Very friendly and helpful.
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Peggy Sue Medellin
People were a great help in picking out my puppies food. The staff inside if the grooming areas were very helpful and pleasant to speak with.
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Kyle Rush
Used to be the cheapest place to buy my cats brand of food, but now I am not sure, but I think it’s more expensive now. I just go there to see the cats that are up for adoption.
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