Sign In

PetSmart Tomball love pets, and we believe loving pets makes us better people. That’s one of the many reasons we do Anything for Pets – because they will do anything for us. Anything for Pets is our commitment to pet parents, it’s how we do business and who we are as pet lovers. As the leader in pet care, we make our decisions based on how we can bring pet parents closer to their pets.

From dressing in matching costumes, to finding the perfect treats and toys, we innovate solutions and unique, must-have products to create more ways for pets to be a part of our everyday lives.

Our trusted and skilled associates share the same passion for pets as the pet parents we serve, helping pet parents choose from our offering of the largest variety of pet products and services in one convenient place – in your neighborhood or the palm of your hand. With more than 1,660 locations in North America, we pride ourselves on our unrivaled variety of pet food, treats, toys, and apparel, as well as our services including training, grooming, boarding and more.



Improve this listing

Reviews (20)

Add a Review

4.4 out of 5.0
Rating 4.4

Review Summary


Here's a summary of the recent reviews on The Pet Community - Powered by AI
PetSmart Tomball seems to have made quite the impression on pet owners in the area, serving as a one-stop shop for all their furry friends' needs. From the get-go, customers have praised the helpful and friendly staff, highlighting instances where employees went above and beyond to assist in selecting the right products, such as the perfect Purina pet food for a newly rescued cocker spaniel. Grooming services receive a thumbs-up too, with pet owners noting their satisfaction with the care and attention their pets received, leaving them clean, happy, and well-groomed. The store also boasts a great selection of pets and supplies, albeit a bit pricey, but considered worth the extra cost by many. A minor hiccup was mentioned regarding the fish section, but it's clear from the feedback that PetSmart Tomball is committed to providing a clean, well-stocked, and welcoming environment. Even when faced with criticism, there's a sense that the positive experiences far outweigh the negatives, with many customers keen to return. Whether it's for grooming, health care, or just finding the right treat, PetSmart Tomball seems to have built a loyal community of pet owners who value the store's contribution to their pet care routine.
Last Updated: 2024-02-21


All reviews

  • Roxanne Farmer
    Reviewed on Google

    We’re new owners of a rescued cocker spaniel. We had no idea what to feed her except it had to be Purina because that’s a name I know and trust. But Purina has an extensive line of pet food, and the choice was bewildering. We asked employee Nick if he could help. He was wonderful. We chatted about our dog for a few minutes so he could assess her needs. Then he gave us a few of the best choices for her and, based on her preferences, we narrowed it down to one. What an outstanding resource Nick was to help us find the best food for our new dog.

    Helpful Review

    Share this review:

  • Stephan Harrison
    Reviewed on Google

    Great job giving my little buddy a bath and nail trim! Smelled really clean and he was happy when I picked him up.

    Helpful Review

    Share this review:

  • Robert Fikes
    Reviewed on Google

    My dog loves this place

    Helpful Review

    Share this review:

  • Anne M
    Reviewed on Google

    I usually like to buy my fish my my tank here, but I went on a Monday, several of the tanks were empty and I even saw a lot of dead fish in the tanks. I left quickly and I went to Petco I got the fish I wanted. I’m hoping next time it will be taken care of a lot better. I would go back. Nemo’s also has great fish.

    Helpful Review

    Share this review:

  • Kimone Lackey
    Reviewed on Google

    This was my first time at this location and everyone was very friendly and helpful.

    Helpful Review

    Share this review:

  • S B B
    Reviewed on Google

    Great selection and variety here .. a bit on the pricey side but worth it.

    Helpful Review

    Share this review:

  • P K (Sissy's Mom)
    Reviewed on Google

    Love the groomers here. They take such great care of my 4-legged baby!

    Helpful Review

    Share this review:

  • Kristian Mabens
    Reviewed on Google

    I visited Banfield this visit. I’m glad to say their staff at the pet hospital are friendly and kind.. you can tell them love their jobs.. I went in with both my Yorkie and Frenchie, and they took good care of them both.
    I also visited the grooming salon. The staff there was friendly as well. They really enjoyed having my Frenchie there and made sure to say goodbye and give him a snuggle before he left.

    The Petsmart staff was very kind and helpful. My Yorkie pooped on the floor🤦🏾‍♀️ and the young lady had no problem helping me get it up. I told her I could take care of it, and she offered to hold my two pups while I did. Since I didn’t feel like she should have picked up after my pup..
    Great visit!!!

    Helpful Review

    Share this review:

  • Ricky Odell
    Reviewed on Google

    We met some really helpful, friendly, and knowledgeable staff. Got all our questions answered and enjoyed chatting with the guy who helped us.

    Helpful Review

    Share this review:

  • Jeanie Wheels
    Reviewed on Google

    Love the groomers , store is always clean and filled with your favorite supplies to be the best dog parents.

    Helpful Review

    Share this review:

  • Vincent Johnson (Garage Door Doctor)
    Reviewed on Google

    Very helpful staff, had what I needed

    Helpful Review

    Share this review:

  • suzy rush
    Reviewed on Google

    The people there were very helpful

    Helpful Review

    Share this review:

  • Joyce Yray-Watrous
    Reviewed on Google

    Always greeted by friendly staff. And usually has everything I need.

    Helpful Review

    Share this review:

  • Debbie Black
    Reviewed on Google

    Grooming done by Melanie was fantastic!! So very happy with the results.Thank you

    Helpful Review

    Share this review:

  • Nita Mixon
    Reviewed on Google

    DON’T BRING YOUR PET HERE. I have been bringing my senior dog here for over a year. Never had an issue until today. They wouldn’t groom her because she was panting. She always pants there because she is scared. She has anxiety. Tried to tell them I just had her at the Vet on Friday and the vet said she had the heart and lungs of a much younger dog. Vet gave her a clean bill of health on Friday. I told them they could call to verify and they said no. Then they said I could take her to the vet in the store to be checked out. I said for free and they said no. Why would I pay for a vet visit if I had just had my dog at the vet on Friday. Told them I would never be back. Then called another groomer got her in and done with no issues. And yes she started the painting when I took her into the new groomers and they played with her for a minute and she was fine. The only thing I can think of is someone at petsmart grooming hurt an snimal and they are afraid. If they would have taken a moment and interacted with her like the new place did I wouldn’t be leaving a 1 star review. Wish they had a 0 star option.

    Helpful Review

    Share this review:

  • Loren Cabrera
    Reviewed on Google

    I always find my pet food here. I used to shop at Petco. But, I was always struggling to find my dog’s food. Today, I found a blue fish 🐟 that I have to have!

    Helpful Review

    Share this review:

  • Michael Burnett
    Reviewed on Google

    Clean and great store. Knowledgeable employees.

    Helpful Review

    Share this review:

  • Richard Diamond
    Reviewed on Google

    Recommend very clean organized but expense helpful employees but there’s normally only 1 register lane open on a Saturday when crowded very slow waste of time! 😞

    Helpful Review

    Share this review:

  • Salen y Amado Rasgado
    Reviewed on Google

    Always going for my baby girls

    Helpful Review

    Share this review:

  • James Waldrip
    Reviewed on Google

    Store always clean and well stocked and staff friendly. I still buy dog treats from Walmart because I am a poor.
    Update: I am still a poor.

    Helpful Review

    Share this review:

Add Review

Leave a Reply

Your email address will not be published. Required fields are marked *

Rating

Business ID: 55241

Nearby businesses in this area