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PetSmart Toms River love pets, and we believe loving pets makes us better people. That’s one of the many reasons we do Anything for Pets – because they will do anything for us. Anything for Pets is our commitment to pet parents, it’s how we do business and who we are as pet lovers. As the leader in pet care, we make our decisions based on how we can bring pet parents closer to their pets.

From dressing in matching costumes, to finding the perfect treats and toys, we innovate solutions and unique, must-have products to create more ways for pets to be a part of our everyday lives.

Our trusted and skilled associates share the same passion for pets as the pet parents we serve, helping pet parents choose from our offering of the largest variety of pet products and services in one convenient place – in your neighborhood or the palm of your hand. With more than 1,660 locations in North America, we pride ourselves on our unrivaled variety of pet food, treats, toys, and apparel, as well as our services including training, grooming, boarding and more.



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Reviews (20)

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4.2 out of 5.0
Rating 4.2

Review Summary


Here's a summary of the recent reviews on The Pet Community - Powered by AI
PetSmart Toms River seems to have a mixed bag of experiences from its customers, but the overall sentiment leans positively. Some visitors have mentioned issues like longer wait times at the fish department and dissatisfaction with grooming services, particularly noting a missed opportunity for a fresh-smelling pup after a visit. However, these points are overshadowed by a plethora of positive feedback highlighting excellent customer service, a wide and competitively priced selection, and special mentions of helpful and friendly staff. The store's initiative to offer curbside pickup for those who find shopping challenging is also commended, alongside the efficiency of this service. PetSmart Toms River's training programs, especially for puppies, have received high praise, with trainers like Mattie getting a shoutout for their exceptional work. While some think the prices can be a bit steep, the value found in products and services, like affordable pet crates compared to competitors, keeps customers returning. The convenience of having almost everything needed for pets under one roof, coupled with the store's welcoming atmosphere, makes PetSmart Toms River a go-to for many pet owners, despite minor hiccups.
Last Updated: 2024-02-21


All reviews

  • J R
    Reviewed on Google

    This place sucks. Empty store and still takes the fish department 15 minutes to have someone help

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  • Michael Sagos
    Reviewed on Google

    Very disappointed with the grooming department i have a 13 month old Gold Retriever which i took in to get the works first off they told me they were unable to cut his nails and he had no clean smell at all actually he smelled like wet dog save your money and go to professionals who know what they are doing..

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  • Patricia Glover
    Reviewed on Google

    People are excellent with customer service and they have everything you need.

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  • Linda Hardy
    Reviewed on Google

    Always helpful. My pup loves his food & he can’t wait to go for a ride to pickup! 🐾🐾

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  • Lost and Spaced
    Reviewed on Google

    Great selection, competitive prices, friendly groomers

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  • Joseph Rodriguez
    Reviewed on Google

    They pretty much have everything you need. Staff is helpful and friendly. Notorious loves Melissa!

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  • Janice Ramos
    Reviewed on Google

    Love that I can order what I need and they’ll deliver it to my car since I’m disabled and it’s hard to shop and carry cat food and litter.

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  • Madeline Edwards
    Reviewed on Google

    Everyone so helpful and nice!

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  • Robin Trivisonno
    Reviewed on Google

    Extremely happy!! When visiting a competitor store very close by I was confronted with the price of $149 at the cash register for a bag of food and an extra small crate nothing special about this crate just an extra small kennel for a 9 lb (max) animal. My dog food for the size bag I bought was $55 ! Needless to say I left the crate when I was at PetSmart same crate different manufacturer but same size extra small crate 9 lb animal (max) $24.99!
    So you know I bought crate!
    Just goes to show you the difference in prices buyer beware PetSmart’s got my business from now on!!
    My dog food is cheaper there too!!!

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  • Linda Hamadyk
    Reviewed on Google

    Had EVERYTHING I needed. What a blessing 😁

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  • Cindy Abrams
    Reviewed on Google

    The people ate very friendly and helpful. Only giving it a 3 due to their pricing. I feel they are a little overpriced, and I could go online for less, but needed something in a hurry and couldn’t wait for delivery. Otherwise it’s a large store with almost everything you could need.

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  • Geno Marquis
    Reviewed on Google

    Had our English lab in the puppy training and I couldn’t say enough good things about the trainer Mattie. As a puppy for my new young family, 2 yr old and another on the way it was important to have a well trained dog. Mattie took her time, explained so much and made it an enjoyable experience for the whole family. Highly recommend the training program here and Mattie should get praise from the company for doing such a rock star job

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  • Janet Harvath
    Reviewed on Google

    Great store. However it’s getting more expensive to feed our pets as it is us. It’s a good store, with all the variety you could possibly want. Lovely cats for adoption as well.

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  • Pete C
    Reviewed on Google

    Short staff

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  • s griggs
    Reviewed on Google

    The fact that you have to bring your pets vaccine records each and every time you bring your pet to the groomer…so annoying….even after they have documented the vaccination records… you have to continually bring them. Why can’t they record and look them up for validation? They record them in the computer… Why do we need to continually bring redundant records???

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  • Cissy M
    Reviewed on Google

    fast service at curbside pick up!

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  • Gina Sclafani
    Reviewed on Google

    Had my dog groomed at the store and Neil did an AMAZING job. My dog was scared when we walked in and he was wonderful with her!! Deffinitly will be back!! Ty Neil!!

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  • Sue B
    Reviewed on Google

    Always find what I’m looking for

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  • donald hartmann
    Reviewed on Google

    good people

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  • Vanesa Nye
    Reviewed on Google

    My grandpupppy loves Jenna

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Rating

Business ID: 55243

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