PetSmart Towson love pets, and we believe loving pets makes us better people. That’s one of the many reasons we do Anything for Pets – because they will do anything for us. Anything for Pets is our commitment to pet parents, it’s how we do business and who we are as pet lovers. As the leader in pet care, we make our decisions based on how we can bring pet parents closer to their pets.
From dressing in matching costumes, to finding the perfect treats and toys, we innovate solutions and unique, must-have products to create more ways for pets to be a part of our everyday lives.
Our trusted and skilled associates share the same passion for pets as the pet parents we serve, helping pet parents choose from our offering of the largest variety of pet products and services in one convenient place – in your neighborhood or the palm of your hand. With more than 1,660 locations in North America, we pride ourselves on our unrivaled variety of pet food, treats, toys, and apparel, as well as our services including training, grooming, boarding and more.
Here's a summary of the recent reviews on The Pet Community - Powered by AI
PetSmart Towson has had its fair share of ups and downs, according to various customer experiences. Some folks felt misled by promotional offers and noticed higher prices compared to other retailers. Grooming services have come under fire for issues related to handling matted fur and perceived lack of experience among the staff, leading to dissatisfaction among pet owners. On the flip side, many customers have praised the store for its organization, helpful and friendly staff, and the wide selection of products available. Despite a few concerns about the cost of services and the well-being of nocturnal animals, the store has been commended for its cleanliness, efficient checkout process, and accommodating returns policy. Overall, while there are areas for improvement, particularly in the grooming department, PetSmart Towson remains a go-to spot for many pet parents looking for supplies and support.
Last Updated: 2024-02-21
Business ID: 55251