PetSmart Tracy love pets, and we believe loving pets makes us better people. That’s one of the many reasons we do Anything for Pets – because they will do anything for us. Anything for Pets is our commitment to pet parents, it’s how we do business and who we are as pet lovers. As the leader in pet care, we make our decisions based on how we can bring pet parents closer to their pets.
From dressing in matching costumes, to finding the perfect treats and toys, we innovate solutions and unique, must-have products to create more ways for pets to be a part of our everyday lives.
Our trusted and skilled associates share the same passion for pets as the pet parents we serve, helping pet parents choose from our offering of the largest variety of pet products and services in one convenient place – in your neighborhood or the palm of your hand. With more than 1,660 locations in North America, we pride ourselves on our unrivaled variety of pet food, treats, toys, and apparel, as well as our services including training, grooming, boarding and more.
Here's a summary of the recent reviews on The Pet Community - Powered by AI
PetSmart Tracy has become a go-to spot for local pet owners, praised for its friendliness, professionalism, and wide range of services. Customers have been loyal for years, visiting monthly for services like nail trimming by staff members like Samantha, who's known for her great work. The place stands out for its cleanliness, respectful and helpful staff, and the convenience of free pet exams for first-timers. Despite a hiccup in the grooming department and a less-than-stellar fish collection, the overall customer service and the neat, organized environment have won over many. People are willing to drive 30 minutes, appreciating the store's cleanliness, stock levels, and the availability of dog training sessions. Even though there were some comments about the front desk staff's attitude and a disappointing haircut, the helpfulness and friendliness of employees like Roy seem to make up for it. Plus, the joy pets feel roaming the store adds to the positive experience. While there's a wish for an emergency pharmacy and some delays in service were noted, PetSmart Tracy remains a beloved spot for pet supplies, with many highlighting the easy, pleasant shopping experience and the staff's readiness to assist.
Last Updated: 2024-02-21
Business ID: 55253