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PetSmart Tracy love pets, and we believe loving pets makes us better people. That’s one of the many reasons we do Anything for Pets – because they will do anything for us. Anything for Pets is our commitment to pet parents, it’s how we do business and who we are as pet lovers. As the leader in pet care, we make our decisions based on how we can bring pet parents closer to their pets.

From dressing in matching costumes, to finding the perfect treats and toys, we innovate solutions and unique, must-have products to create more ways for pets to be a part of our everyday lives.

Our trusted and skilled associates share the same passion for pets as the pet parents we serve, helping pet parents choose from our offering of the largest variety of pet products and services in one convenient place – in your neighborhood or the palm of your hand. With more than 1,660 locations in North America, we pride ourselves on our unrivaled variety of pet food, treats, toys, and apparel, as well as our services including training, grooming, boarding and more.



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Reviews (20)

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4.5 out of 5.0
Rating 4.5

Review Summary


Here's a summary of the recent reviews on The Pet Community - Powered by AI
PetSmart Tracy has become a go-to spot for local pet owners, praised for its friendliness, professionalism, and wide range of services. Customers have been loyal for years, visiting monthly for services like nail trimming by staff members like Samantha, who's known for her great work. The place stands out for its cleanliness, respectful and helpful staff, and the convenience of free pet exams for first-timers. Despite a hiccup in the grooming department and a less-than-stellar fish collection, the overall customer service and the neat, organized environment have won over many. People are willing to drive 30 minutes, appreciating the store's cleanliness, stock levels, and the availability of dog training sessions. Even though there were some comments about the front desk staff's attitude and a disappointing haircut, the helpfulness and friendliness of employees like Roy seem to make up for it. Plus, the joy pets feel roaming the store adds to the positive experience. While there's a wish for an emergency pharmacy and some delays in service were noted, PetSmart Tracy remains a beloved spot for pet supplies, with many highlighting the easy, pleasant shopping experience and the staff's readiness to assist.
Last Updated: 2024-02-21


All reviews

  • Barbery Evans
    Reviewed on Google

    I go to the groomer,Samantha trimmed my dogs nails. She’s great,friendly and professional. Give them a try I’ve been going here once a month for 4yrs.

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  • Chord Souza
    Reviewed on Google

    Clean place and respectful helpful staff.

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  • Sherry Merrill
    Reviewed on Google

    Free Pet Exam First Visit…..very cool

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  • Rod Penland
    Reviewed on Google

    Great customer service

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  • Jeff Puccetti
    Reviewed on Google

    Very friendly and helpful employees… It was worth the 30 minute drive..

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  • Abraham Opalade
    Reviewed on Google

    I’m glad there’s one in Tracy. And it’s neat and organized too

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  • Avi Gaur
    Reviewed on Google

    I went there to buy some live fishes for my aquarium. Some of the fishes were dead in the aquarium.. And the collection of fishes is not very good either

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  • ed flippen
    Reviewed on Google

    Great service

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  • Kristin Gorton
    Reviewed on Google

    Clean and have dog training

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  • 211 MOB
    Reviewed on Google

    This location is very nice. It’s clean and always stocked. The staff is very friendly and we enjoy coming here to get our pets food and supplies.

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  • Livingmybestlife Goodtoknowthat
    Reviewed on Google

    Not to friendly in the grooming department.

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  • Bano Romo
    Reviewed on Google

    My dog was happy walking around the store

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  • Emma The Cabbage
    Reviewed on Google

    Roy is a cool guy. Very helpful and friendly. Store was also very clean and well maintained/stocked.

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  • Dennis Varghese
    Reviewed on Google

    I went to shop for some aquatic plants for my 3 ft deep backyard pond… Although I did not find any plants that are the right height (most plants in store were about 7 inches in height and fully grown would reach no more than 2 ft high), I must say that the staff are very helpful and answered all my questions.

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  • Tammy Anastasio
    Reviewed on Google

    Everything you need!

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  • Luis Leon
    Reviewed on Google

    Tardan mucho para attender.los escados

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  • Hilda Golde
    Reviewed on Google

    Very easy pleasant shopping. I just wish they would have an emergency pharmacy there.

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  • Lorenzo
    Reviewed on Google

    Great spot to get supplies and the employees are always nice and helpful!

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  • Andrea Pietra Paduan Castillo
    Reviewed on Google

    Great staff

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  • krishnamohan vutukuru
    Reviewed on Google

    The worst place ever… front desk staff is not at all friendly and very rude. Also they did a very bad job with hair cut.

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Rating

Business ID: 55253

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