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PetSmart Trinity (New Port Richey) love pets, and we believe loving pets makes us better people. That’s one of the many reasons we do Anything for Pets – because they will do anything for us. Anything for Pets is our commitment to pet parents, it’s how we do business and who we are as pet lovers. As the leader in pet care, we make our decisions based on how we can bring pet parents closer to their pets.

From dressing in matching costumes, to finding the perfect treats and toys, we innovate solutions and unique, must-have products to create more ways for pets to be a part of our everyday lives.

Our trusted and skilled associates share the same passion for pets as the pet parents we serve, helping pet parents choose from our offering of the largest variety of pet products and services in one convenient place – in your neighborhood or the palm of your hand. With more than 1,660 locations in North America, we pride ourselves on our unrivaled variety of pet food, treats, toys, and apparel, as well as our services including training, grooming, boarding and more.



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Reviews (20)

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3.8 out of 5.0
Rating 3.8

Review Summary


Here's a summary of the recent reviews on The Pet Community - Powered by AI
PetSmart Trinity (New Port Richey) is a bit of a mixed bag, but there's plenty of love going around for it! Pet parents are raving about the wide selection of items and the top-notch staff who are not just friendly but incredibly knowledgeable. Whether it's getting to know their furry customers by name or offering expert advice, they're on the ball. The in-house veterinary service is a hit, and the grooming services, while there was a hiccup or two, come highly recommended by many. Plus, let's not forget those pig snouts that dogs seem to adore. However, it's worth noting that some shoppers have raised eyebrows at the pricing discrepancies between in-store and online offerings, and there's been a bit of frustration over the availability of certain items like small crickets. The store itself could also use a spruce up according to some. But, for the most part, it sounds like PetSmart Trinity is the go-to spot for pet owners in the area, especially if you're looking to treat your pet to a friendly and caring environment.
Last Updated: 2024-02-22


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  • Jacob P
    Reviewed on Google

    My dog absolutely loves this place. I would like to recommend the pig snouts to everybody. They’re really great for your dogs.

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  • Claire Huzar
    Reviewed on Google

    Not too happy with how they groomed my dog. Had to return for a fix. The original groom was nothing like what I ask for each time. Thank God her hair will grow.

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  • Corky Yarbro
    Reviewed on Google

    Wide selection of pet items. They had everything we needed and the staff were helpful and friendly.

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  • Debbie-DeDe DePaul
    Reviewed on Google

    People are so helpful here.

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  • Jessica pro
    Reviewed on Google

    The associates here are beyond amazing, they not only know his name from when he enters but they also understand when we are training him and will not encourage the dog to come over to them when in training mode. Staff knowledgeable and kind to all

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  • Bud Galipeaux
    Reviewed on Google

    Really nice knowledgeable people. I’m going to use the in house veterinary service too.

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  • Yolanda Sims
    Reviewed on Google

    Great store, Friendly Staff, Awesome Manager (Dee) & Caring Groomer (Kristina). My puppy feels comfortable and at ease here when walking around staff and customers. This is my Favorite Local Pet Store!!

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  • D S
    Reviewed on Google

    Store needs a refresh, same as it was 5 years ago or longer, it just feels old. And cluttered. Most items available and did purchase several.

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  • Ram 47
    Reviewed on Google

    WARNING PET SMART SHOPPERS:
    PRICING RIPEOFF
    Online prices and store prices can differ as much as 75%. The product I saw online for $13.99 when I went to the store to buy it in person and was checking out it rang up as 23.99. Obviously I questioned this and I was told that online pricing and store pricing can be different and that PetSmart won’t do anything about that. So it wasn’t some kind of clerical error it’s how they actually do their business. How many people are actually paying the higher price cuz they never check online

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  • luann Donovan
    Reviewed on Google

    They have a wide variety of products and very well organized. In all

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  • Josh C.
    Reviewed on Google

    Nothing wrong with the store, but their pet food prices are high when compared to online options.

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  • The Bearshow
    Reviewed on Google

    I went here a couple months ago to buy a beta with my kids. The lady wouldn’t sell us a beta because I showed her the tank we had (which was purchased there.) She stated I needed at least 10 gallons for a beta…Ridiculous. Decided to return and the same woman was working. She would not sell my son a tiny shark because we did not have a 50 gallon tank. It was about a half of inch big and we had a 20 gallon tank. Don’t go there to buy fish, my son left crying again.

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  • Jacqueline Torres
    Reviewed on Google

    Highly recommend this salon at Trinity Petsmart, the staff is 100% Amazing!!!

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  • Alex Tucker
    Reviewed on Google

    Very rude lady who answered in reptile dept @11:15am today…They are ALWAYS out of crickets (forget to order them is what they tell me) and when I called she stated they only had large in stock, but online says small..(very common as they never update the site)….so told her thats what i needed was the large and I asked if I order the small can you just substitute for the large since online is wrong? which is ALWAYS AN OPTION ON DOOR DASH to substitute….THE LADY Vee or Bee whatever her name is straight up YELLED to me “NO!! I will cancel the order cause the large are already bagged up!” , which makes no sense to me as the bags for the large are 25 count so I could of just ordered 25 small (since online says they have small but really have large) and they could have adjusted the price and gave me 25 large that are in stock, WHICH IS WHAT I NEEDED ANYWAYS….She didnt have to be SO RUDE to me…get it together Petsmart .….your ALWAYS OUT CRICKETS AND MY REPTILE IS STRAVING, SO THANK YOU TO THE RUDE LADY FOR NOT LETTING ME ORDER THEM SMH….Taking my business to Petco from this day forward

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  • Amy Roberson
    Reviewed on Google

    Ok

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  • Mark Drucker
    Reviewed on Google

    Adopted a 7yr old cat named Ted. They were incredibly helpful and informative. Thank you.

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  • David Khaj
    Reviewed on Google

    Most of the employees are great at this location however they seem to always be out of small crickets, even the day after they get they’re supposed to get shipments. They went a good while with having crickets all the time but fulfillment has been stingy lately with their orders. Petsmart, please fix your cricket inventory issue. I have more free cricket coupons than I can use and keep accumulating them because you’re always out of crickets.

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  • Kimberly Hendren
    Reviewed on Google

    Emily J. the dog groomer here is the absolute best! Highly recommended! Great staff.

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  • Maria Marciano
    Reviewed on Google

    Kylie the groomer was amazing with my dog Lilly! She was very professional and courteous! I highly recommend anyone thinking of getting their dog groomed to book with her!

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  • Ken Morrow
    Reviewed on Google

    Clean and well stocked pet supply store. Helpful staff. Great location.

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Business ID: 55257

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