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PetSmart Tucker love pets, and we believe loving pets makes us better people. That’s one of the many reasons we do Anything for Pets – because they will do anything for us. Anything for Pets is our commitment to pet parents, it’s how we do business and who we are as pet lovers. As the leader in pet care, we make our decisions based on how we can bring pet parents closer to their pets.

From dressing in matching costumes, to finding the perfect treats and toys, we innovate solutions and unique, must-have products to create more ways for pets to be a part of our everyday lives.

Our trusted and skilled associates share the same passion for pets as the pet parents we serve, helping pet parents choose from our offering of the largest variety of pet products and services in one convenient place – in your neighborhood or the palm of your hand. With more than 1,660 locations in North America, we pride ourselves on our unrivaled variety of pet food, treats, toys, and apparel, as well as our services including training, grooming, boarding and more.



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Reviews (20)

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4.0 out of 5.0
Rating 4.0

Review Summary


Here's a summary of the recent reviews on The Pet Community - Powered by AI
PetSmart Tucker seems to be a bit of a mixed bag, but it's clear that many customers walk out with positive experiences. While some shoppers find the selection vast and the store clean, others have noted a lack of staff on the floor at times, which could make getting help a tad difficult. However, praises for the customer service are common, with special mentions for the grooming services and the helpfulness of staff when they are available. Despite some concerns over pricing and the availability of certain products, the store's cleanliness and the quality of pet care, including emergency vet visits at Banfield Hospital, shine through. The training services also come highly recommended, thanks to patient and knowledgeable trainers. On the flip side, experiences with slow service and occasional high prices have been noted, suggesting PetSmart Tucker might do well to address these areas. Yet, the heartwarming stories of rescued pets and the dedication of some staff members like Stephanie in the fish department show a genuine care for animals. Overall, PetSmart Tucker offers a solid choice for pet owners, though it seems there's a bit of room for improvement to make every visit purr-fect.
Last Updated: 2024-02-22


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  • Eddy Gaitan
    Reviewed on Google

    Good

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  • Joseph V
    Reviewed on Google

    Big selection, but no employees in the store to help people at all it seemed like

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  • Karvi Liang
    Reviewed on Google

    Nice

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  • Willie Geter
    Reviewed on Google

    Nice and clean and good customer service 👌

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  • Sherry Windsor
    Reviewed on Google

    Getting flea remedies is very complicated here & prices quite misleading I left empty handed.

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  • Simone Rosa
    Reviewed on Google

    Went to pick up pads for litterbox training and found them easily.

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  • M Alkins
    Reviewed on Google

    They are wonderful. The trainer Robin is so patient and knowledgeable.

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  • justin miller
    Reviewed on Google

    The service here is extremely slow. We waited over 15 mins just to get a fish. There were 3 people waiting. The employee Steph was extremely rude and had a bad attitude.

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  • Brandon Thanas
    Reviewed on Google

    Anothet great petsmart in Tucker / Northlake mall area.

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  • John Douglas CRUZ Chamberlin
    Reviewed on Google

    One of the better pet stores in the area. The staff was helpful with smiles and my questions . Also they offer great grooming services.

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  • Todd Hawkins
    Reviewed on Google

    Thank You, Juicy Superworm!

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  • The Lee Williams Show
    Reviewed on Google

    I like the location, but honestly their prices are way too high. I spent $145 for dog hip & joint chews. I saw deals like buy 4 and get one free. Hello. The working man needs to buy things for their pet, but I just feel like we are being gouged in here especially when Amazon items are so much cheaper. Please lower these prices. I was looking at Dog beds and they were an absolute fortune. I can’t even. My own bed didn’t cost as much as these. I think this emotional blackmail. The collar selection for dogs were abysmal! Absolutely ridiculous. I shouldn’t have to spend half my rent money to shop here.

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  • Micki Domingue
    Reviewed on Google

    I recently became a foster mom to a very sweet & tiny kitten that appeared out of the blue & ran in front of traffic to get to me. Thank God he didn’t get hurt. Long story short, his eye was matted shut & needed help. My mom recommended Banfield & I use to work at PetSmart years ago so we rushed there both of us in tears. Once the vet weighed him it almost wouldn’t register. He was less than a pound. Sorry such a long review. Anyway, hes on meds now slowly gaining weight. Unfortunately I’m not going to be able to keep him with my living situation. I wish I could. Once he gets his shot & the ok for adoption, this little guy needs a good forever home, just letting you know. Thank you Banfield & PetSmart for all your help 💜

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  • Maurice Thomas
    Reviewed on Google

    Nice place, great customer service

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  • Jmp
    Reviewed on Google

    Stephanie who works with the fish was so helpful. This is our first tank and she helped us pick the fish and other things we need to take care of the fish. She is very nice and informative. Hopefully I spelt her name right. Thank you Stephanie. Great job! We will see you again. Jeremiah Aggie Neriah!

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  • Yasmin Adrionne
    Reviewed on Google

    Clean. Staff was upper kind and helpful as I tried to find the right food for my dog’s UTI.

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  • Travis Noah
    Reviewed on Google

    Great place for pet stuff and banfield hospital.

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  • Brian Johnson
    Reviewed on Google

    Great service!!

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  • Staci Davis
    Reviewed on Google

    Love this place. Have a great groomer

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  • Heather Smith
    Reviewed on Google

    Went in for a few things but they either didn’t have what I was looking for or it was way more than places online. However, the store was clean and organized and the employees were great.

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Rating

Business ID: 55263

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