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PetSmart Tujunga love pets, and we believe loving pets makes us better people. That’s one of the many reasons we do Anything for Pets – because they will do anything for us. Anything for Pets is our commitment to pet parents, it’s how we do business and who we are as pet lovers. As the leader in pet care, we make our decisions based on how we can bring pet parents closer to their pets.

From dressing in matching costumes, to finding the perfect treats and toys, we innovate solutions and unique, must-have products to create more ways for pets to be a part of our everyday lives.

Our trusted and skilled associates share the same passion for pets as the pet parents we serve, helping pet parents choose from our offering of the largest variety of pet products and services in one convenient place – in your neighborhood or the palm of your hand. With more than 1,660 locations in North America, we pride ourselves on our unrivaled variety of pet food, treats, toys, and apparel, as well as our services including training, grooming, boarding and more.



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Reviews (20)

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4.4 out of 5.0
Rating 4.4

Review Summary


Here's a summary of the recent reviews on The Pet Community - Powered by AI
PetSmart Tujunga shines as a beacon for pet lovers in LA, offering a spotless and welcoming environment where both pets and their owners feel right at home. Customers rave about the store's vast selection of pet foods, gear, and adorable companions, from budgies to guinea pigs, not forgetting the heartwarming opportunity to adopt beautiful cats. While some have mentioned the prices being a tad high, the exceptional customer service, the store’s friendly and knowledgeable staff, and the top-notch vet services are consistently highlighted as making every penny worth it. From grooming services praised for efficiency to a wide range of products for furry, feathered, and scaly friends alike, PetSmart Tujunga seems to have it all. Although there's been a hiccup or two with reward points and product availability, the overall sentiment leans heavily positive, with many customers committed to making the trip to this store for its unbeatable atmosphere and the sense of community it fosters. It's clear that PetSmart Tujunga isn't just a store; it's part of people's lives, bringing joy to both pets and their humans.
Last Updated: 2024-02-22


All reviews

  • Dawn Jenkins
    Reviewed on Google

    This is a very clean and friendly store with good prices and a huge variety of pet foods, gear, cute sweaters, and loveable critters like budgies, other birds, hamsters, guinea pigs, etc.. Also, they sometimes have beautiful cats for adoption, if you are open to enlarging you heart and family. 🐦🐹🙂🐈

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  • Steve Winfield
    Reviewed on Google

    A little expensive but what isn’t in LA?
    Staff is excellent and condition of products is good. Their vet is amazing. went above and beyond for us.

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  • daniel rod
    Reviewed on Google

    I love this store 😍

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  • Mary Young
    Reviewed on Google

    I take my boy here for his grooming. The staff is great! Fernando L bathed and brushed out my boy, he did a great job and got Hank back to me in record time!! Tha k you Fernando!!

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  • Sharon Victoria
    Reviewed on Google

    Had a good selection of dog beds. Great customer service.

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  • Toni Chaar
    Reviewed on Google

    My births loves you

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  • Lillark Williams
    Reviewed on Google

    Always helpful and good prices….

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  • Kyle Holt
    Reviewed on Google

    Always loving coming here to pick up my reptile needs as well as the friendly staff!

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  • Jose Murcia
    Reviewed on Google

    I love coming here for my fur babies.

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  • Cynthia Zuber
    Reviewed on Google

    Nobody is helping me fix my reward points for my purchases. PetPerks has become a scam because they take away earned points when you don’t use an offer that you signed up for. I want my points back plus some for this negative practice and for unhelpful customer support.

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  • Martin Sottile
    Reviewed on Google

    Way better selection than PetCo in La Canada!

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  • Grigor Panosyan
    Reviewed on Google

    Dr. Washington was great with my pup pup, and everyone is super friendly.

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  • Blondie54
    Reviewed on Google

    They have a well stocked and clean pet store. Staff always helpful and courteous. I like that I can get everything I need in one place. Location is perfect for the communities up here. They do a good job.

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  • suz G
    Reviewed on Google

    Tujunga PetSmart has always been my favorite!

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  • Minji Park
    Reviewed on Google

    Every time I go, the staff is always friendly.

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  • Alex Hovian
    Reviewed on Google

    Full service pet store with veterinarian services and grooming. Most staff are very nice and helpful.

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  • gayane karayan
    Reviewed on Google

    Dr. Washington is amazing. Very knowledgeable and attentive. The prices are pretty reasonable compared to other facilities. We will definitely be coming back for our kitty.

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  • D P
    Reviewed on Google

    I do not recommend the pet cleaning services. The quote on the website is different from what you will be charged. I was charged extra for services that are listed as included on the website.

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  • lisa gelber
    Reviewed on Google

    Friendly staff, but consistently has less and less of the products I’m looking for and regularly purchase. Very disappointing.

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  • Joan Mary Roberts
    Reviewed on Google

    I always leave PetSmart in a good mood, especially the Tujunga, CA store.I drive out of my way to go there. Love the staff, place is clean, layout & lighting are nice. It’s pleasant, prices are good especially if you have many pets & take advantage of volume deals, and they always seem to have the stuff I use in stock and if not they let me know when it will likely be in or suggest alternatives. The staff make me feel welcome, which doesn’t happen in Southern California very often these days. It is SO appreciated. ALSO, I really like that I can just go in, know I will either get what I came for or a close substitute, and leave happy that I didn’t overpay. And I did not need to spend hours staring at my computer screen finding the best deals on each & every supply I need on 10 different sites. My time is valuable & PetSmart makes it simple, like going back in time. I go to the store, leave with what I need at reasonable prices & leave in a good mood because the employees were friendly yet professional. It’s a breath of fresh air that makes my day. In 2023,that’s gold!

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Rating

Business ID: 55277

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