Sign In

PetSmart Tustin Market Place love pets, and we believe loving pets makes us better people. That’s one of the many reasons we do Anything for Pets – because they will do anything for us. Anything for Pets is our commitment to pet parents, it’s how we do business and who we are as pet lovers. As the leader in pet care, we make our decisions based on how we can bring pet parents closer to their pets.

From dressing in matching costumes, to finding the perfect treats and toys, we innovate solutions and unique, must-have products to create more ways for pets to be a part of our everyday lives.

Our trusted and skilled associates share the same passion for pets as the pet parents we serve, helping pet parents choose from our offering of the largest variety of pet products and services in one convenient place – in your neighborhood or the palm of your hand. With more than 1,660 locations in North America, we pride ourselves on our unrivaled variety of pet food, treats, toys, and apparel, as well as our services including training, grooming, boarding and more.



Improve this listing

Reviews (20)

Add a Review

4.5 out of 5.0
Rating 4.5

Review Summary


Here's a summary of the recent reviews on The Pet Community - Powered by AI
PetSmart Tustin Market Place has been receiving rave reviews from pet owners who appreciate not just the wide range of products and services on offer, but also the exceptional care and attention their furry friends receive. From grooming services that leave pets like Selah the cat feeling calm and well-cared for, to the doggy daycare where a shy dog named Maple found comfort and socialization opportunities, it's clear that the staff's dedication to pets' well-being is making a significant difference. Customers have noted the store's cleanliness, the helpful and knowledgeable staff, and the convenience of having everything they need in one place. Even when there were minor hiccups, like a mix-up with appointment scheduling or a specific item not being in stock, the positive experiences far outweigh these moments. Whether it's finding the perfect toy, getting a pet groomed, or just enjoying the friendly atmosphere, PetSmart Tustin Market Place seems to have established itself as a go-to spot for pet owners who want the best for their animal companions.
Last Updated: 2024-02-22


All reviews

  • Rickeyah Allen
    Reviewed on Google

    5 stars for Alma. Alma groomed my cat Selah with care, my cat wasn’t anxious and felt she was in good hands. Service was excellent and my cat came home in a good mood! Will be returning. 👍🏽

    Helpful Review

    Share this review:

  • Gloria Windham
    Reviewed on Google

    Great Customer Service!
    Very helpful and b knowledgeable.

    Helpful Review

    Share this review:

  • K W
    Reviewed on Google

    Great place for all kinds of pets. Best choices!

    Helpful Review

    Share this review:

  • Laura Romero
    Reviewed on Google

    The staff provided excellent care, interest and communication when caring for my pets.

    Helpful Review

    Share this review:

  • Melissa Papke
    Reviewed on Google

    Wonderful store with everything you can imagine for whatever type of pet you have. They work with rescues and host adoption events in store.

    Helpful Review

    Share this review:

  • tvliuzzi
    Reviewed on Google

    Great staff but didn’t carry what I was looking for!

    Helpful Review

    Share this review:

  • William J. GUIDICE
    Reviewed on Google

    Always friendly and always helpful

    Helpful Review

    Share this review:

  • Richard Bell
    Reviewed on Google

    I enjoy Pet Smart. Prices are better than elsewhere. Service is usually good. They generally have a selection of items I can’t find in other pet stores. There are two store handy to where we live.

    Helpful Review

    Share this review:

  • Sandra Reichle
    Reviewed on Google

    Great selection and service. We use their pet grooming too.

    Helpful Review

    Share this review:

  • Michael Mcfarlane
    Reviewed on Google

    Very clean

    Helpful Review

    Share this review:

  • Big Joe
    Reviewed on Google

    Very good service. Employees are very courteous and professional.

    Helpful Review

    Share this review:

  • Domenica Sanchez
    Reviewed on Google

    Always a good time

    Helpful Review

    Share this review:

  • roque rios
    Reviewed on Google

    Even though they had what I was looking for they refused to sell by because of inventory….

    Helpful Review

    Share this review:

  • Rick E Mallette
    Reviewed on Google

    So, I called a head to make an appointment to get a nail grinding. They said no appointment needed just walk in. That they had time in the am. I showed up 20 min later and the one lady asked the other two if they had time to do the grinding as she had two things she had to do, 1 do her own dogs nails and 2 to have her break in 30 min. The other two ladies were all ready working with dogs. I then just said i would leave and started to walk out till one of the other ladies offered to do it. Someone needs to let this person know just how bad that looks from a customer service perspective.

    Helpful Review

    Share this review:

  • Eric Hurtado
    Reviewed on Google

    I’ve been bringing my shy and reserved dog, Maple, to PetSmart’s doggy daycare for several months now, and I have to say, the staff always treat her with kindness and understanding. Despite Maple’s shyness, the team has made every effort to help her feel safe and comfortable in their care.
    One of the things I appreciate about PetSmart’s daycare is its excellent availability and flexibility in fitting Maple in, even at short notice. This has been a massive help for me as a busy pet owner.

    I also appreciate the personalized attention and care the staff gives each dog, which has helped Maple feel secure in their presence. Though she may still be reserved around other dogs, I’m grateful for the socialization opportunities that PetSmart’s daycare provides in a controlled and safe environment.

    The daycare area is always clean and well-maintained, with plenty of toys and space for the dogs to play and run around. I’m also impressed with the safety measures, such as separate areas for dogs of different sizes and temperaments and constant supervision by the staff.

    Overall, I highly recommend PetSmart’s doggy daycare to anyone looking for a caring and supportive environment for their furry friend. I’m grateful for the kind and patient staff at PetSmart who have made her time at daycare a positive experience. The convenience of their availability has been a bonus.

    Helpful Review

    Share this review:

  • Crit Van Tuyl
    Reviewed on Google

    Friendly and helpful, the staff help you find exactly what you need. Well stocked with lots of selection, you will find what you need.

    Helpful Review

    Share this review:

  • Santhosh Kumar Durairaj
    Reviewed on Google

    One stop shop for all pet related needs

    Helpful Review

    Share this review:

  • Logangamer101
    Reviewed on Google

    It’s always clean and most likely I’ll find what I’m looking for. There has only one cashier that was super bubbly and nice that I actually left with smile and stayed like that the whole day.

    Helpful Review

    Share this review:

  • Francisco Vazquez
    Reviewed on Google

    I took my dog for grooming and they gave exceptional service specially Emily excellent service is the first time that I like how my dog looks

    Helpful Review

    Share this review:

  • Marcus Reid
    Reviewed on Google

    Yes, I’d like to share that everything that was on sale was labeled appropriately. Customer service with pleasant

    Helpful Review

    Share this review:

Add Review

Leave a Reply

Your email address will not be published. Required fields are marked *

Rating

Business ID: 55295

Nearby businesses in this area