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PetSmart Twin Falls love pets, and we believe loving pets makes us better people. That’s one of the many reasons we do Anything for Pets – because they will do anything for us. Anything for Pets is our commitment to pet parents, it’s how we do business and who we are as pet lovers. As the leader in pet care, we make our decisions based on how we can bring pet parents closer to their pets.

From dressing in matching costumes, to finding the perfect treats and toys, we innovate solutions and unique, must-have products to create more ways for pets to be a part of our everyday lives.

Our trusted and skilled associates share the same passion for pets as the pet parents we serve, helping pet parents choose from our offering of the largest variety of pet products and services in one convenient place – in your neighborhood or the palm of your hand. With more than 1,660 locations in North America, we pride ourselves on our unrivaled variety of pet food, treats, toys, and apparel, as well as our services including training, grooming, boarding and more.



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Reviews (20)

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4.2 out of 5.0
Rating 4.2

Review Summary


Here's a summary of the recent reviews on The Pet Community - Powered by AI
PetSmart Twin Falls has been receiving quite a bit of love from its customers, particularly for its excellent customer service and the friendly, helpful demeanor of its staff. Shoppers have been praising the store for its clean environment and the wide range of pet items available, from squeaky toys for dogs to a variety of turtle products. The fish tanks have been noted for being well-maintained, a detail that fish enthusiasts certainly appreciate. Although there were instances where certain animals and fish were out of stock, the staff, especially Yvette and Miriam, have gone above and beyond to assist customers with their purchases, earning high marks for their knowledge and kindness. While some have mentioned the pet food being pricier compared to online options, the store's competitive pricing on vaccine shots and the great deals on pet toys seem to balance the scale. Despite a few hiccups, like the occasional out-of-stock item or a less than satisfactory grooming experience for some, the overall sentiment leans positively. Customers appreciate the quick service, the variety of products, and the staff's genuine care for the well-being of their pets, making PetSmart Twin Falls a go-to spot for local pet owners.
Last Updated: 2024-02-22


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  • Megan Cannon
    Reviewed on Google

    Great customer service and had everything I was looking to get for my dogs 🐕

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  • Sheri Greenwood
    Reviewed on Google

    Always helpful and friendly

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  • Anthony Payton
    Reviewed on Google

    Friendly/kind staff.

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  • Charlie Budden
    Reviewed on Google

    Friendly and clean

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  • C S (AmericanMama208)
    Reviewed on Google

    They have a great selection of different pet items. The fish tanks looked well taken care of and no dead fish. We were only disappointed as they were out of stock when it came to different animals and fish.

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  • Anna Rogers
    Reviewed on Google

    Very friendly staff great experience every time I go there

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  • Mark Petersen
    Reviewed on Google

    Yvette (hope I spelled that right) gave us some great help when we bought our tank before Christmas. When we came in to pick up fish she helped us by writing down sku numbers for the fish we wanted and scooped them out and bagged them. Go see her if you want to buy fish. Petsmart, give her a raise.

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  • Paul Daniel
    Reviewed on Google

    Had to purchase crickets and meal worms for our hooded dragon.

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  • Charles Skeen
    Reviewed on Google

    They were pleasant to my dogs and gave me confidence that the best interest of my pets were important

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  • Mario Chesser
    Reviewed on Google

    They had the Neon Tetras we wanted for $2.79.

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  • Jason McDonald
    Reviewed on Google

    Good selection of food and toys for the dog. Staff is always friendly and helpful.

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  • Cain Camarillo
    Reviewed on Google

    All their pet food is over priced. Best to order online from other stores. I heard they do vaccine shots for a reasonable price tho.

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  • Jesse Sutherland
    Reviewed on Google

    Found what we were looking for and In and out quickly!

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  • sadie skousen
    Reviewed on Google

    Miriam is hands down the best groomer I’ve ever taken my dog to. She did an amazing job. Not only that but my dog came back super happy and not stressed. Great experience!

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  • Rosalin Farahzad
    Reviewed on Google

    Pet smart my first stop in twin falls for grooming and shopping. Specially thanks to Danielle she is so helpful and knowledgeable and kind with costumer and pet .thank you so much

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  • J D
    Reviewed on Google

    Somehow they always have what you’re looking for. Just wish they were open a little later

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  • Bill Shewmaker
    Reviewed on Google

    I was interested in purchasing an aquarium and stand combo which was on sale at the time. There was a combo in stock at the store but the aquarium was chipped and was not suitable for holding water. It was suggested that it only be used for reptiles not fish. I asked if there were other sets like this available. The person helping me didn’t know so she called who I am assuming was a manager of the store and asked if other sets were in stock. The answer was no and no more would not be ordered until the chipped aquarium was sold. Great customer service. Guess I didn’t want to purchase an aquarium at PetSmart.

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  • Shelly Snow
    Reviewed on Google

    I got my doggies squeaky toys at a great price and they love them!

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  • Deborah Buchko
    Reviewed on Google

    Been bringing my lil 10 yr old Chihuahua here for a few years. Recently I’ve noticed I’ve been charged for toothbrush cleaning and her teeth were not cleaned or fresh breath. All the good groomers have left as well. I now know why. Bad management bad attitudes not personalized service anymore lost another customer!

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  • Roberta Woodard
    Reviewed on Google

    Very friendly associates. Good variety of turtle products.

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Rating

Business ID: 55299

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