Sign In

PetSmart Union Gap love pets, and we believe loving pets makes us better people. That’s one of the many reasons we do Anything for Pets – because they will do anything for us. Anything for Pets is our commitment to pet parents, it’s how we do business and who we are as pet lovers. As the leader in pet care, we make our decisions based on how we can bring pet parents closer to their pets.

From dressing in matching costumes, to finding the perfect treats and toys, we innovate solutions and unique, must-have products to create more ways for pets to be a part of our everyday lives.

Our trusted and skilled associates share the same passion for pets as the pet parents we serve, helping pet parents choose from our offering of the largest variety of pet products and services in one convenient place – in your neighborhood or the palm of your hand. With more than 1,660 locations in North America, we pride ourselves on our unrivaled variety of pet food, treats, toys, and apparel, as well as our services including training, grooming, boarding and more.



Improve this listing

Reviews (20)

Add a Review

4.2 out of 5.0
Rating 4.2

Review Summary


Here's a summary of the recent reviews on The Pet Community - Powered by AI
PetSmart Union Gap is a bit of a local gem when it comes to finding everything your furry, scaly, or feathery friend might need. While some folks reckon the price tags can sometimes be a tad steep, the variety and quality of products on offer seem to make it worth the extra pennies. The staff there are always ready with a smile, making shopping a bit more like visiting friends. They're known for being super helpful - whether you're in for a simple pet food run or looking for something a bit more specific like a new fish tank, they've got you covered. Speaking of which, the grooming services are a hit and miss; one day you're walking out with a show-stopping poodle, the next, you might question if a creative toddler took to shearing. But hey, no place is perfect, right? And when it comes to keeping the shelves stocked and the store clean, PetSmart Union Gap seems to have it down to a fine art. They've even got the best price on cat food, which is always a win in our books. Sure, there might be a hiccup here and there with product availability or health of the store's fish, but the team's eagerness to help and provide excellent customer service shines through, making it a go-to spot for pet owners.
Last Updated: 2024-02-22


All reviews

  • Mark Hall
    Reviewed on Google

    Dog food is getting way to expensive.

    Helpful Review

    Share this review:

  • Andrea Pheil
    Reviewed on Google

    The staff is always very friendly, and every time I go I always end up buying more than I wanted.

    Helpful Review

    Share this review:

  • Daisy Cepeda
    Reviewed on Google

    Excellent!

    Helpful Review

    Share this review:

  • Rebecca Mailand
    Reviewed on Google

    I love this store and so does my dog!

    Helpful Review

    Share this review:

  • Jered Whittlesey
    Reviewed on Google

    Always good place to get you pets needs my kids love going

    Helpful Review

    Share this review:

  • Taylor Madison (Tay Tay)
    Reviewed on Google

    The staff are super helpful and friendly here!! But I find pet smart to be a bit expensive.

    Helpful Review

    Share this review:

  • Dez Weigand
    Reviewed on Google

    Fantastic,,,the girls are always so nice and helpful

    Helpful Review

    Share this review:

  • Mark Doyle
    Reviewed on Google

    After having a beautiful grooming job done on my poodle several weeks ago here, We brought him back to be groomed again. It absolutely looked like a 5 year old got ahold of shears and totally butchered my little guy. He looks ridiculous. Had I not prepaid before I saw him I would not have paid for this horrible service. While the groomer was very nice, she should not be grooming animals.

    Helpful Review

    Share this review:

  • Oscar Gonzalez
    Reviewed on Google

    Excellent place good service!

    Helpful Review

    Share this review:

  • Brian Ziegler
    Reviewed on Google

    I like it lot for my pet stuff

    Helpful Review

    Share this review:

  • Deborah Golson
    Reviewed on Google

    Wide variety of products for pets. Usually out of items advertised on sale. Employees never offer to assist in finding an item and though several are roaming around, are reluctant to help.

    Helpful Review

    Share this review:

  • Angela Thomas
    Reviewed on Google

    My daughter and I went in today to get her a fish tank. We got great information and help from Steven. Really appreciated the help! Great job! 👍

    Helpful Review

    Share this review:

  • LESANN MORE
    Reviewed on Google

    Nice store. Well stocked and informative. The cashier was awesome and organized.

    Helpful Review

    Share this review:

  • Jessica Licea
    Reviewed on Google

    I don’t like if I wanted to get fish and they ask me how big is your fish tank?and end up suggesting only one fish in my fish tank…really?Look around the store, they put lots of fish in their tanks,even some fish died,they haven’t taken away. .Betta fish also looks not healthy ….please take care of store fish first instead of trying to sounds like you worry if I own fish,they will suffer…

    Helpful Review

    Share this review:

  • Dawnelle Chen
    Reviewed on Google

    Kudos to the employees, they were busy but the customer service was excellent.

    Helpful Review

    Share this review:

  • Desiree Murray
    Reviewed on Google

    Every staff member on their toes. No one standing around trying to get paid. Very helpful, very well stocked, very clean. I love that my dog is welcome.

    Helpful Review

    Share this review:

  • Joseph kroth sr.
    Reviewed on Google

    Best price on cat 🐈 food

    Helpful Review

    Share this review:

  • Andres Silva
    Reviewed on Google

    They don’t take back fishes if the customer can’t take care of them. They rather have nothing to do with em

    Helpful Review

    Share this review:

  • Paul Perry
    Reviewed on Google

    You actually get customer service with out walking around the hole store trying to find someone

    Helpful Review

    Share this review:

  • Anita Nez
    Reviewed on Google

    I got a some relaxation products for my Lil brother to visit his mom in nursing home. Staff was very helpful!

    Helpful Review

    Share this review:

Add Review

Leave a Reply

Your email address will not be published. Required fields are marked *

Rating

Business ID: 55305

Nearby businesses in this area