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PetSmart Union love pets, and we believe loving pets makes us better people. That’s one of the many reasons we do Anything for Pets – because they will do anything for us. Anything for Pets is our commitment to pet parents, it’s how we do business and who we are as pet lovers. As the leader in pet care, we make our decisions based on how we can bring pet parents closer to their pets.

From dressing in matching costumes, to finding the perfect treats and toys, we innovate solutions and unique, must-have products to create more ways for pets to be a part of our everyday lives.

Our trusted and skilled associates share the same passion for pets as the pet parents we serve, helping pet parents choose from our offering of the largest variety of pet products and services in one convenient place – in your neighborhood or the palm of your hand. With more than 1,660 locations in North America, we pride ourselves on our unrivaled variety of pet food, treats, toys, and apparel, as well as our services including training, grooming, boarding and more.



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Reviews (20)

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4.4 out of 5.0
Rating 4.4

Review Summary


Here's a summary of the recent reviews on The Pet Community - Powered by AI
PetSmart Union has been receiving a lot of love from pet owners for its clean, well-stocked stores and easy checkout process. It's become a favorite spot for everything pet-related, offering an extensive selection of products that caters to all your furry friend's needs. The in-store experience is praised for being pet-friendly and well-organized, making shopping a breeze. Many have highlighted the grooming services and the knowledgeable staff who are always ready to offer helpful advice, making PetSmart Union a reliable one-stop-shop. While there's a special shoutout for the great variety of cat items, online and in-store price matching, and the policy of returning pet food if your pet refuses to eat it, some customers have had less than perfect experiences with product availability and customer service. However, with positive feedback on the grooming services, including specific praise for staff members like Sarah and Kaeliegh, it's clear that PetSmart Union has a lot to offer for pet care. Despite a few hiccups, like some reporting the store smelling of pee and experiencing unhelpful staff, the overall consensus remains positive, with many looking forward to their next visit.
Last Updated: 2024-02-22


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  • Kevin B
    Reviewed on Google

    Clean store, well stocked. Easy checkout

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  • Phillip Alers
    Reviewed on Google

    PetSmart has been my go-to for all things pet-related over the past year. The extensive selection of products ensures I can find everything my furry friend needs. The in-store experience is pet-friendly and well-organized, making shopping enjoyable. The grooming services are a lifesaver, and the knowledgeable staff always offer helpful advice. It’s been a reliable one-stop-shop for my pet care needs. Cheers to a year of great experiences at PetSmart!

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  • Anthony Branca
    Reviewed on Google

    Excellent service.

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  • Thomas Carter
    Reviewed on Google

    Alright

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  • Carla Oliveira
    Reviewed on Google

    Me gusta este lugar estoy pensando en comprar una mascota cuando me decida volveré y compraré aquí todo lo que se necesita

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  • Adriana Rodriguez
    Reviewed on Google

    They have a great variety of cat items. From food, cat litter to toys, bedding and carriers. You can order online and pick up in store.

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  • Ezequiel Hernandez
    Reviewed on Google

    Lots of variety at great prices and a very friendly staff.

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  • Patricia Hill
    Reviewed on Google

    They are raciest to cats, had three different appointments, they never seen the cat, and made arrangements from my job to get her there,and had to experience nothing but excuses,why she couldn’t be seen, will also cancel my insurance. $50 dollars a month for this type of treatment!!!!!!! 😠😠😠😠😠😠😠

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  • stephanie rodriguez
    Reviewed on Google

    Tucker got his first haircut today. I’ve been to several PetSmarts but he’s never come out looking this amazing!! Thank you to Sarah. Definitely coming back for services with her!

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  • Ray O
    Reviewed on Google

    Kaeliegh is the best dog trainer!

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  • RIRI69 All Day
    Reviewed on Google

    I had an issue with the in-store & online price differences. I was unable to order my merchandise for curbside service on my time. ☆Fortunately☆
    price matching is honored, so all went well this time.

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  • Mario R
    Reviewed on Google

    Went there to buy fish food for my aquariums only to find most of the shelves were empty

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  • Elaine Maldo
    Reviewed on Google

    Everyone is very attentive!!

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  • Gibson Acosta
    Reviewed on Google

    Todo lo relacionado para las mascotas, bien organizado

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  • Gloria Torres
    Reviewed on Google

    Great store n location; customer service is Excellent and Groomer are professional

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  • Lucy Cintron
    Reviewed on Google

    I like this place very nice people and this store is very clean .

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  • Pepe Alcantara
    Reviewed on Google

    Depending of what time you are there, probably no line at cashier

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  • joyce smith
    Reviewed on Google

    Excellent. Outstanding customer service and product availability. I love the fact that if you buy food for your dog or cat and they won’t eat it, you can return it with no problems. No other pet supply store does this. Also, PetSmart has been grooming my dog for 3 years with no problems.

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  • Officer Yanez
    Reviewed on Google

    Love my PetSmart.

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  • Nikita Gaines Harrison Leviston
    Reviewed on Google

    Store smells of pee and staff not helpful

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Rating

Business ID: 55303

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