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PetSmart Uniontown love pets, and we believe loving pets makes us better people. That’s one of the many reasons we do Anything for Pets – because they will do anything for us. Anything for Pets is our commitment to pet parents, it’s how we do business and who we are as pet lovers. As the leader in pet care, we make our decisions based on how we can bring pet parents closer to their pets.

From dressing in matching costumes, to finding the perfect treats and toys, we innovate solutions and unique, must-have products to create more ways for pets to be a part of our everyday lives.

Our trusted and skilled associates share the same passion for pets as the pet parents we serve, helping pet parents choose from our offering of the largest variety of pet products and services in one convenient place – in your neighborhood or the palm of your hand. With more than 1,660 locations in North America, we pride ourselves on our unrivaled variety of pet food, treats, toys, and apparel, as well as our services including training, grooming, boarding and more.



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Reviews (20)

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Rating 4.0

Review Summary


Here's a summary of the recent reviews on The Pet Community - Powered by AI
PetSmart Uniontown has garnered a mix of feedback from its customers, showcasing a variety of experiences. Many patrons rave about the store being a fantastic spot for pet supplies, praising its cleanliness, stocked shelves, and the friendly, helpful staff that makes shopping a breeze for both pet owners and their furry friends. The store is celebrated for its wide selection of dog supplies and has even been called a go-to destination for pet needs. However, some customers have pointed out areas for improvement, such as a desire for a broader range of reptile products and concerns over the sourcing of live animals. Additionally, a few shoppers have encountered service hiccups, like cancelled appointments without the promised discounts and issues with price mismatches. Despite these occasional setbacks, the positive aspects like quick service, competitive prices, and the occasional freebies like crickets for pet owners facing supply shortages, contribute to the charm of PetSmart Uniontown. The store seems to hold a special place in the community, especially for families and their pets, although it's clear there's room for enhancing the customer service experience.
Last Updated: 2024-02-23


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  • Cynthia Rucker
    Reviewed on Google

    The Uniontown Petsmart is just wonderful. Helpful, Kind and a very clean store. Thank you Uniontown, Pa, Petsmart!

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  • James Knupp
    Reviewed on Google

    Always a good place for pet supplies just wish they had more reptile things

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  • Honey Bee Galla
    Reviewed on Google

    It was only the 2nd time I have every been here and now I know why people come here if they have a pet it’s awesome

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  • Tom Cranston
    Reviewed on Google

    They canceled my appointment, rescheduled and we’re supposed to give me a discount and never did.

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  • Janeen Rosano
    Reviewed on Google

    Good variety of dog supplies! Even though, I don’t have a dog, I have a furry son! But anyhow, I like everything about the store, except for my last visit, my babies harness was on sale from a certain spot, the only one left, and they would not honor the price, that I told them that it said, was even going to show where I got it from, yet they would only go by the register price and said someone must have put it in the wrong spot. No they didn’t, they both were too, lazy to look and to listen to me!

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  • Sarah Treece
    Reviewed on Google

    My daughter loves going here

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  • Nyki Thomas
    Reviewed on Google

    Always clean and stocked. Staff is always pleasant 😊

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  • Lori Perry
    Reviewed on Google

    Friendly staff. Pets can shop here too.

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  • Jamie L
    Reviewed on Google

    They should not have live animals they come from bad breeders and are normally very unhealthy. This place wast alot of food products instead of donating them.

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  • Alexis Lancaster
    Reviewed on Google

    I got a Russian dwarf hamster!! He’s so cute

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  • Donald Arthur
    Reviewed on Google

    Quick, competitive prices

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  • Newland
    Reviewed on Google

    The employees are VERY helpful!!

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  • Ryan Suba
    Reviewed on Google

    Great

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  • Laura Demchak
    Reviewed on Google

    PetSmart is the best pet store for all my pets needs.

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  • Jennifer Oleary
    Reviewed on Google

    I would love to give this store a five star because the manager and cashier staff was incredibly nice. However the person helping customers on the floor was not.

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  • ShelbyLynn Rosensteel
    Reviewed on Google

    LOVED THE STAFF! I had my 5yr old son & 6yr old neice. The young woman who picked out my son’s feeder fish was amazing with the kids & so willing to “pick that one right thereee please” we got 25 free crickets because they was out of supply both small & large.

    *** They said they are having a shortage*** so I would give a call before heading over & waste a trip if u NEED crickets that day!

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  • Toni Price
    Reviewed on Google

    Love Pet Smart

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  • tina Shoeib
    Reviewed on Google

    I signed up for a training package for my puppy. The package consisted of the puppy class OR beginner class and the intermediate training. I took the puppy class, and was looking to sign her up for the Intermediate training, however they did not have any classes on the training schedule. After speaking to Ella I found out that they didn’t have any classes planned and I would have to wait indefinitely until they did have a class scheduled. I was told I could wait or get a refund. I asked about options and I was told I couldn’t take the training I paid for at another store. If I wanted to go to another store I would have to drive to Uniontown get a refund then drive to the location of the training to pay for the class I just got the refund for. I can’t pay online because their website ALWAYS has issues. Why can’t they have an easy resolution to this issue. I would not recommend their training. PetSmart certainly doesn’t care about it’s customer’s.
    Ella the trainer was very kind but unable to really offer any resolution other than drive 40 minutes to get my money back.

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  • Melissa Silbaugh
    Reviewed on Google

    I had a 20% off coupon and the lady scanned it and said oh it won’t work it’s under a different account name, which it wasn’t. But she didn’t even try to see why or to fix it. She was a little rude.

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  • Dannie Haberer
    Reviewed on Google

    The staff is very nice and down to earth . And we’ll help u out . And if your not sure on what best for your pet they well tell what may work better for u

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Rating

Business ID: 55307

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