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Reviews (82)

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4.9 out of 5.0
Rating 4.9
  • Rosie Macgregor
    Reviewed on Google

    Excellent service and so caring

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  • Michaela Nottolli
    Reviewed on Google

    I came to The Vet Lounge after months fights my dogs illness and spending thousands of dollars at another vet with no results. The Vet Lounge correctly diagnosed, quickly medicated and ultimately solved my dogs problem. My dog is now healthy and his medical issues are stable. Highly recommend.

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  • Hannah Russell
    Reviewed on Google

    Super friendly staff, extremely helpfully. Excellent with our fur babies. Highly recommend.

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  • Belinda Vella
    Reviewed on Google

    The staff and Vets are so caring, knowledgeable and patient. We have a puppy with a lot of energy and they are always there to help with any question we have. Very happy customer and puppy. We all enjoy our visits to the Vet

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  • Tessa Murphy
    Reviewed on Google

    Professional, friendly and made Lunas visit as comfortable as possible.

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  • Bree Smith
    Reviewed on Google

    We have been going to the vet lounge with our frenchie for years. The care and service is second to none. Would recommend anyone to their clinic. 5 stars!

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  • Dallas Nordish
    Reviewed on Google

    Appointment was on time, very informative and I felt my little jack russell was in good hands. Will definitely be back!

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  • Sophie Russell
    Reviewed on Google

    Willow loves her monthly visits to the vet for her arthritis treatment. Staff are super friendly and always give her heaps of attention (and treats!). Thanks so much for looking after us for the past almost 11 years 🥰

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  • Taylor Chaffey
    Reviewed on Google

    Love coming here! Aura loves seeing you all.

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  • dazz boyd
    Reviewed on Google

    Very friendly

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    • The Vet Lounge

      Thanks for the great review Dazz! We appreciate it very much. 🙏🏼

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  • Celeste MacVicar
    Reviewed on Google

    Best practice and staff we have ever seen for our 10 yr German Shepard, very experienced

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    • The Vet Lounge

      Thank you for leaving us such a lovely review Celeste. We’re so pleased that you’re happy with our care. Thanks so much. ❤️🥰

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  • Denyse Morgan
    Reviewed on Google

    We have our first pet and we are so happy we went to the Vet Lounge, absolutely everyone we met was so helpful. I asked so many questions, they were happy to answer and gave our little puppy lots of attention. Thank you so much, we really appreciate. Very lovely experience

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    • The Vet Lounge

      It’s so warming to read this lovely review Denyse. Thank you for taking the time to write it. It means a lot to us & I’m so pleased you were happy with our care. 🥰

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  • S & C Harrison
    Reviewed on Google

    Fantastic service and care is amazing

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    • The Vet Lounge

      Thank you so much for the review. It means a lot to us. ❤️

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  • Jess Goodall
    Reviewed on Google

    Always a great experience! Have been coming here for years and have confidence that my fur babes are being cared for.

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    • The Vet Lounge

      Thank you for putting that trust in us Jess. It means a lot. ❤️

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  • Kayla Pretious
    Reviewed on Google

    Always have good experiences with all my pets

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    • The Vet Lounge

      Thanks Kayla. 🥰 Kind reviews really mean a lot to us. 🙏🏼

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  • Helen Hirst
    Reviewed on Google

    Caring Vets and Friendly Receptionists. Easy parking. Always willing to help.

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    • The Vet Lounge

      Thank you so much Helen. We really appreciate you taking the time to leave these lovely words.🙏🏼

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  • Rhiannon Herne
    Reviewed on Google

    Super friendly and lovely Vet Clinic, would highly recommend the vet Madeline as she was super caring, thorough and loving towards Jasper (cat) and went above and beyond to make sure he was comfortable during his consultation.

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    • The Vet Lounge

      Thanks for the kind words about our practice & vet Dr Maddy, Rhiannon. We agree, she is every bit as lovely & talented as you say she is. Thanks for taking the time to leave the review. 🥰

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  • David fox
    Reviewed on Google

    Awesome with our dogs, very welcoming.

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    • The Vet Lounge

      Thanks so much David. We really appreciate the kind review. 😍

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  • Michelle Quinlan
    Reviewed on Google

    Love the support, always friendly and Nova our lab loves the attention and treats from all staff. Very professional.

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    • The Vet Lounge

      Oh yes….we do love to dish out the treats. A Labrador is especially easy to bribe with treats! 😆 Thanks for the lovely message – it means a lot to us. ❤️🙏🏼

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  • Sarah Vatteroth
    Reviewed on Google

    Very professional. My dog always likes to go visit them. The explain everything.

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    • The Vet Lounge

      This is great to read that we’re explaining things well Sarah. Thanks so much for the feedback and lovely review. 😍

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  • Robyn Hoyle
    Reviewed on Google

    Dr Tamara is an excellent vet, before, during and after consult was exceptional.

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    • The Vet Lounge

      Always great to get a 5 star review. Thanks so much Robyn! Much appreciated.😃

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  • Alicia Hill
    Reviewed on Google

    The Vet Lounge Coomera are some of the most friendly and caring staff ever. No matter which vet you see; they are always understanding, interact with your pet.. even taking their time with the timid ones and you never feel rushed.
    The girls on the front desk are cheerful and knowledgeable and always take the time to spend some quality time making your pet feel special.
    My dogs love going to the vet, no hesitation and it’s truly because it’s such a welcoming environment. I recommend their service to everyone.

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    • The Vet Lounge

      How lovely to read this Alicia. Thank you so much for taking the time to write it. 😃 I’m so happy we can make your trip to the vet an enjoyable one & I’ll pass your lovely words onto the team. 🙏🏼🥰

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  • Irene Till
    Reviewed on Google

    Love boarding our fur baby Minnie here , she gets almost as much love as she does at home 😊

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    • The Vet Lounge

      Thanks so much Irene. I don’t doubt for a second that she gets (almost) as much love with us as she does with you at home. The nurses in charge of boarding absolutely adore the cats staying with us. Crazy cat ladies & proud of it. 😄❤️

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  • Craig
    Reviewed on Google

    Very friendly staff, very nice rooms for the pets.

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    • The Vet Lounge

      Thanks so much Craig. We really appreciate your kind words. 🙂

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  • David Williamson
    Reviewed on Google

    Very caring and considerate professionals. Best on the Gold Coast.

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    • The Vet Lounge

      Thank you so for the lovely review David. We appreciate it very much and the team will be tickled pink! 🙏🏼🥰

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  • Larissa Gordon
    Reviewed on Google

    Friendly service

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    • The Vet Lounge

      Thanks so much Larissa. We really appreciate the kind review. 🥰

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  • Dan Robinson
    Reviewed on Google

    Took my dog Kalani here today. Staff were amazing. Everyone was super polite, friendly and helpful.

    You can tell they all love their jobs and definitely recommend this place.

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    • The Vet Lounge

      This is so lovely Dan and it means a lot to us. Thank you for taking the time to write such kind words. 🙏🏼🥰

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  • Green Katherine
    Reviewed on Google

    Very friendly and professional . Highly recommended this vet .

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    • The Vet Lounge

      Thank you for such kind words Katherine. It means the world to us. ❤️

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  • Greg Dell
    Reviewed on Google

    Excellent staff who genuinely care about your pets. Helpful friendly and caring. All you could ask for from a vet.

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    • The Vet Lounge

      So lovely to read this review tonight Greg. Thank you so much for taking the time to write it. It means a lot to us. 🙏🏼

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  • Emmajane Winter
    Reviewed on Google

    Thankyou so much to The vet lounge upper coomera, as New parents to a 1 year old Hanns Macaw and first time bird owners, Dr Madeline Ricca and vet nurse Katie Phillips were Apsolutley wonderful at helping us out with our Girl lexy! Very informative, knowledgeable and caring! So Glad we now have a fantastic vet clinic to take her to in the future!
    Reception staff were very lovely too!
    Thanks again guys!

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    • The Vet Lounge

      Wow! This review was so lovely to read Emmajane. Thank you so much for taking the time to write it. We appreciate it very much. 🙏🏼

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  • M H
    Reviewed on Google

    Friendly, treated myself and my pets with respect, they were able to fit me in on the weekend as my usual vet was out of town. Very happy with my experience !

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    • The Vet Lounge

      So glad we could help you out when your vet was away MH! We appreciate you leaving these nice words about us. 🙏🏼

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  • Lesley Grove
    Reviewed on Google

    Extremely happy with service I have received from Vet Lounge Coomera. Vets & staff alike have always been lovely & treat my animals with tenderness & kindness.

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    • The Vet Lounge

      Hi Lesley. How lovely to read this review tonight. Thank you so much for taking the time to leave it. The team will be very happy to read it. Thanks again. ❤️

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  • F R
    Reviewed on Google

    Amazing staff and service. They really are thorough and care for the animals.

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    • The Vet Lounge

      Thank you so much for the lovely words FR. We really appreciate it & are glad you are happy with our care. 🥰

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  • Isthisaclue
    Reviewed on Google

    Great vets and nurses who genuinely care. Greatly appreciate the follow call to check on my dog

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    • The Vet Lounge

      Thanks so much for the lovely review & feedback on our follow up calls Isthisaclue. I’m pleased you were happy with our care. ❤️

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  • Benjamin Jones
    Reviewed on Google

    Great center, reasonably priced and super friendly staff. Extremely professional and appreciative of not being over sold on products.

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    • The Vet Lounge

      That’s really nice – thanks for the lovely review Benjamin. 🙏🏼

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  • Maree Bennett
    Reviewed on Google

    I had several emergency visits with both my dogs just before Christmas and before New Year. My usual vet was closed for annual holidays. Was so grateful to be seen, reassured and have both my dogs treated and fully recover. The vets are thorough, communicated with empathy and explained costs prior to treating. Reception staff were great when taking my calls and also reassuring as well as effectively triaging my dogs. Very happy outcomes and will return for routine visits. Thanks

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    • The Vet Lounge

      Happy New Year Maree! I’m so pleased we could be there for you & your pets over the holidays. I will pass your lovely words onto the team to bring a smile to their faces. Thanks again & wishing you a great 2022. 🙏🏼

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  • Vikk Krenauer
    Reviewed on Google

    Love the team at coomera. Tamara has looked after and gone above and beyond with my special needs babies. Also candice is a superstar with the camera and her love of all babies that come through the door. Thanks again to all the staff really appreciate your work.

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    • The Vet Lounge

      Hi Vikk. Thanks for the lovely review! 🙏🏼Dr Tamara is very special, I agree. She’ll be very happy to read your kind words. Thanks again.

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  • Angela Dashiell
    Reviewed on Google

    Unfortunately both my cat and dog have not faired well here. Both have presented with health issues that still exist after I spent over $8,000. Been told ooops, then we need to check something else. I have never been charged for a 50c size shave to look at a pimple. Was charged $58 for this. Goodbye. Hope you enjoy your new car.

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  • Shannon Symon
    Reviewed on Google

    Great service, everybody was very friendly and helpful, looked after our wee man for us, highly recommend.

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    • The Vet Lounge

      Thanks so much for the review Shannon. It is very much appreciated. 🙏🏼

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  • Mel Schirmer
    Reviewed on Google

    Theyre so caring and friendly towards my lil rats

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    • The Vet Lounge

      Thanks for the lovely review Mel! I’m pleased you were happy with our care. We do love it when rats come to see us! 😃🥰

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  • Nola Reynolds
    Reviewed on Google

    Gus loves coming here. The team really care about his well-being

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    • The Vet Lounge

      Thank you for taking the time to review us Nola. It’s very much appreciated. 🥰

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  • Shane Charleson
    Reviewed on Google

    Dr Fiona is top notch when it comes to birds.

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    • The Vet Lounge

      Yes she is Shane! Thanks so much for leaving a lovely review for Dr Fiona. We appreciate it very much. 🥰

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  • heidi hardy
    Reviewed on Google

    Staff are always friendly. Vets listen to concerns and acknowledge owners knowledge and experience. Everyone genuinely cares

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    • The Vet Lounge

      Thanks so much for reviewing us Heidi. We really appreciate it and are pleased you were happy with our care when you visited. 🙂

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  • Debbie Abbott
    Reviewed on Google

    I took my Rottweiler girl to The Vet Lounge and she’s not always the best with other dogs, they made sure that they put her straight in the room and then when I come out they made sure that she was fine just to go back just for everyone safety they handle absolutely brilliantly also The Vet handled my girl very well and I was very impressed with the service absolutely highly recommend them

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    • The Vet Lounge

      Thank you so much Debbie. I’m pleased we could make the visit a little less stressful for you both. The team will be happy to hear they made a difference. Thanks for your kind review. 💕🙂

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  • Shaun Austin
    Reviewed on Google

    Exceptional staff that are friendly, knowledgeable and caring. My dog always gets excited to go to this vet practice.

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    • The Vet Lounge

      That’s so exciting Shaun! We love hearing when patients love visiting us! Thanks for the lovely review. 😍

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  • Lesley Docherty
    Reviewed on Google

    So caring, I have a much closer vet that I use for basic things. But if I’m really worried about by furry family, I wouldn’t use anyone else.

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    • The Vet Lounge

      We’re so honoured to have that trust Lesley. Thank you for the kind review. ❤️🥰

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  • marianne conolly
    Reviewed on Google

    My boy went to sleep in the vets lap! Love at first sight! 🥰

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  • Sarah Jenkinson
    Reviewed on Google

    Very caring and thorough.

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  • Mark Cockerill
    Reviewed on Google

    All the staff care about the health and safety of your pets as much as you do. They will guide you and look after you always

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    • The Vet Lounge

      What a lovely review Mark. Thank you so much for your kind words. 🥰

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  • Susan Thomas
    Reviewed on Google

    Vet Lounge Upper Coomera are always so professional and caring for my cat Earl. I have been coming here for years and I’m very satisfied.

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    • The Vet Lounge

      So lovely to read Sue. We’re lucky to have you as our client for so long. 🙏🏼🥰

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  • Tracey Ridley
    Reviewed on Google

    Dr Fiona has been treating my 12 year old Bengal for a thyroid condition. She has always been polite, friendly and extremely caring for my little girl Keetah. Dr Fiona always takes into consideration the amount of stress Keetah is being put under, she really understands Bengals. I honestly am so relieved to have found such a wonderful caring vet. The girls at reception are always friendly and ready to help. I can not recommend the Vet Lounge highly enough and express my gratitude and satisfaction in the treatment my girl receives

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    • The Vet Lounge

      What a lovely heartfelt review Tracey. I will pass it on to Dr Fiona and the team.it will make their day. Thanks so much. ❤️

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  • Faith Gallaty
    Reviewed on Google

    The Vet Lounge is a professional and fabulous surgery.

    Dr Rob and Melanie always take fantastic care of Sammy and Sasha. Nothing is ever a problem, they have made themselves available at a moments notice, showing concern for my fur babies well-being.

    Follow up care is 5 star. Phone calls to make sure they are ok and responding to treatment.

    I really love all the staff and the fact that they care for my puppies as much as we do. Recommend 10/10

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    • The Vet Lounge

      Thank you so much Faith! I’ll pass these beautiful words on to the team. It’ll really make their day. ❤️

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  • Leelee Laka
    Reviewed on Google

    I have loved both experiences I have had at this vet. First with my senior kitty and again with our new little kitten, all staff are so so friendly and you can tell they really care about each and every animal that comes in. Always offering great advice and was very impressed with how they handled things with my senior kitty who is usually very nervous by nature. Her usual encounters with unknown people have resorted to hissing and unfriendliness but literally had no squirms at all when she came to this vet. They helped make her feel safe and I could tell she felt calm as anything whilst being examined.

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    • The Vet Lounge

      What a lovely review LeeLee. It warms our heart to read that we’ve made a difference to an anxious patient. Very thoughtful review – thank you so much for taking the time to write it. It means a lot. 🙏🏼🥰

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  • Sammi Gartside
    Reviewed on Google

    The best vets they are very quick and you don’t have to wait around their consultation fee is only $80 aswell (depending on what it is ) ladies at the front desk are lovely aswell highly recommend!

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    • The Vet Lounge

      Thank you so much Sammi! I’m pleased you were happy with the care we provided and will pass on your lovely words to the nurses on reception. 🙏🏼😁

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  • Matt Summers
    Reviewed on Google

    Very helpful and friendly staff, Carry Brown snake Anti-Venom on site!

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    • The Vet Lounge

      Thanks for the review Matt! Yes we do stock the brown snake anti-venom! We’re ready for just about any emergency you can throw at us! 💪🏼

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  • M H
    Reviewed on Google

    A wonderful caring vet surgery. The staff were so friendly and gave Roxy (cat) the very best care during her last few weeks. The sympathy card package was a lovely touch too.

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    • The Vet Lounge

      Thank you for reviewing us, especially after a very difficult 2 weeks. 😔 Our deepest sympathy once again but we are glad you liked our sympathy package sent to you. 🙏🏼 Big hugs from all the team. ❤️

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  • Tracy Fleming
    Reviewed on Google

    Beautiful team helping with our little Frenchie! Highly recommend

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    • The Vet Lounge

      Lovely review Tracy. It means a lot to us, thanks so much. 🙏🏼❤️

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  • Kaitlen Macmillan
    Reviewed on Google

    Dr Tamara is the best!

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    • The Vet Lounge

      Thanks Kaitlyn! Dr Tamara will be tickled pink to read these lovely words.
      Ps – we think she’s pretty special too.🥰

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  • Bree Winchester
    Reviewed on Google

    Wonderful caring staff who always take the best care of our boy. Highly recommend ❤️

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    • The Vet Lounge

      Thank you for the lovely review Bree. We’re so pleased you’re happy with the care we provide. 🙏🏼🥰

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  • cayden kidd
    Reviewed on Google

    We have been using Coomera Vet Lounge now for 18months. The service that they give it’s absolutely amazing. They are very friendly and welcoming. Most of all though, they are so loving towards my beautiful puppy and have always taken such good care of him

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    • The Vet Lounge

      This is lovely to read Cayden. Our staff sure are loving towards their patients! Thanks so much for reviewing us. We appreciate it very much & look forward to seeing you again soon. 🥰

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  • Kelly McMichael
    Reviewed on Google

    All the team here at the Vet Lounge are fantastic and Orphi loves to visit!!

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    • The Vet Lounge

      Thanks so much for the lovely review Kelly. So happy to hear that Orphi likes us too! 😄

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  • Kristy Lacey
    Reviewed on Google

    The best Vet – they have looked after our two Pomeranians since they were puppies.

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    • The Vet Lounge

      Thanks so much for the lovely review Kristy! 🙏🏼

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  • Chloe Baker
    Reviewed on Google

    Have used the boarding facilities regularly over the past 2-3 years and both of our cats are very well looked after. Julia has been very helpful the last 2 boarding visits we have had and is always updating us so we feel in the loop on the cats activities! Very Happy with the service! 🙂

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    • The Vet Lounge

      Oh that’s wonderful Chloe. Julia sure is an asset to the team. I’m pleased you’re happy with our service. Thanks for the kind review. ❤️

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  • Paul
    Reviewed on Google

    Always the best care and compassion. I think the best doctors and nurses are at the Vet Lounge and although my dogs dont like going they get the absolute best care. Thank you for looking after our pups.

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    • The Vet Lounge

      Thanks so much Paul! I’m so pleased you’re happy with our service. We’ll make sure we bribe the dogs with heaps of treats and see if we can get them round to loving their visits. 😆 Thanks again for the kind review. ❤️

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  • Renae
    Reviewed on Google

    I would highly recommend The Vet Lounge. They are a great vet who love and care for your pet.

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    • The Vet Lounge

      Thank you so much for this lovely review Renae. We are very fortunate to have such caring people on the team. Thanks for taking the time to leave a lovely review. 🙏🏼

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  • Sarah Barton
    Reviewed on Google

    The Vet Lounge at Coomera is the best vet we have had the privilege to take our four legged family to. From puppies to adults the service has never wavered and we will be happy to keep coming to Vet Lounge for the years to come.
    Love Ellie, Rosie and Maisy.

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    • The Vet Lounge

      Such kind words Sarah. Thank you so much for the lovely review. Oh and thank you of course to Ellie, Rosie & Maisy too! 😃

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  • Rachelle B
    Reviewed on Google

    Very happy with the professionalism of this vet! The ladies at the front desk were very kind and inviting throughout our visit. Dr Winnie was amazing and took great care of my 9 year old cat who has been unable to walk/eat for the last few days. After X-rays and bloods, we were given a pain management plan and pain relief medication for her which has already got her up and moving again after day one. Cannot recommend this vet enough!! Thanks so much again!! 💞

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    • The Vet Lounge

      Thank you so much for taking the time to write this lovely review Rachelle. I’m pleased to hear that Dr Winnie’s treatment plan is already proving effective. Thanks again for your kind words & review. ❤️

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  • Kylie W
    Reviewed on Google

    Thorough, thoughtful and professional care.
    Maddy went above and beyond for my beloved poodle’s care!

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    • The Vet Lounge

      Thank you for the kind review Kylie. I’ll be sure to pass on your kind words to Dr Maddy. 🙏🏼🥰

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  • Sue Hollis
    Reviewed on Google

    We have used the Vet Lounge as both a Vet and Cattery for a few years now. We have had such a fabulous experience that we want to highly recommend both. Our Cats love the cattery as their second home and are always happy to go there and very settled on their return. All the team we have been involved with are such caring people and the way our cats interact with them proves this.

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    • The Vet Lounge

      Thanks so much Sue! 🙏🏼 You know how much we love the kids. We’re their family away from their family! ❤️🥰

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  • Kaye Horne
    Reviewed on Google

    The care Joey our budgie received yesterday from Dr Maddie and staff was excellent they went above and beyond we appreciate your dedication 100%.
    Thankyou girls❤🐦

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    • The Vet Lounge

      That’s really lovely Kaye. Thanks so much for taking the time to write such a nice review. I’ll be sure the team see it – it’ll make their day. ❤️🥰

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  • Krystal Vella
    Reviewed on Google

    Great service excellent help

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    • The Vet Lounge

      Thank you so much for the lovely review Krystal. It’s much appreciated. 🥰

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  • peta Thompson
    Reviewed on Google

    We love and trust this team!

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    • The Vet Lounge

      Thanks so much Peta! We are so honored to have your trust. 🙏🏼

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  • Tracy Tolliday
    Reviewed on Google

    Caring, considerate and compassionate.

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  • Mandy Wayne
    Reviewed on Google

    Amazing Doctor Rob is the best vet ever

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    • The Vet Lounge

      Thank you so much for lovely review Mandy. We’ll pass this on to Dr Rob. 🙏🏼

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  • Matt Watrach
    Reviewed on Google

    2 cats and dog came back happy.

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    • The Vet Lounge

      Thanks for reviewing us Matt. We’re so pleased your kids came back happy. ☺️

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  • Jason Sison
    Reviewed on Google

    The Vets and all the staff are always great. Preston our pug always has a good experience.

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    • The Vet Lounge

      Thanks so much for the kind review Jason. Cuddles to Preston for us. 🥰

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  • Jennifer Evitts
    Reviewed on Google

    Fantastic, last visit was for major leg surgery, we received the best care & advice.

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    • The Vet Lounge

      Thank you Jennifer for the lovely review. We appreciate it very much. 🙏🏼🥰

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  • Georgia H
    Reviewed on Google

    The girls at the Vet Lounge Coomera are great, I have no hesitation in leaving my animals with them and will continue to see them for all my animal needs.

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    • The Vet Lounge

      Thank you so much for the kind review Georgia. I will pass it into the team and it’ll make their day. 🙏🏼🥰

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  • Janine McMahon
    Reviewed on Google

    Great staff

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    • The Vet Lounge

      Thank you so much for the kind review Janine. 🙏🏼

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  • Andrew Wallin
    Reviewed on Google

    A fabulous vet with fantastic service. Highly recommend.

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    • The Vet Lounge

      Thank you so much Andrew. Your kind words are appreciated. 🙏🏼

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  • Dianne Johnson
    Reviewed on Google

    My cat goes here regularly for a groom and always comes home happy after his haircut.

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    • The Vet Lounge

      Thanks for your kind words & review Dianne. We’re very pleased you’re happy with our care. 🥰

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  • Breanna

    Amazing customer service but also more importantly outstanding pet care and full of such knowledge. Wouldn’t go anywhere else, highly recommend this vet practice. Coomera and Ormeau locations are linked which makes things so much easier.

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Rating

Business ID: 14168

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