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PetSmart Valparaiso love pets, and we believe loving pets makes us better people. That’s one of the many reasons we do Anything for Pets – because they will do anything for us. Anything for Pets is our commitment to pet parents, it’s how we do business and who we are as pet lovers. As the leader in pet care, we make our decisions based on how we can bring pet parents closer to their pets.

From dressing in matching costumes, to finding the perfect treats and toys, we innovate solutions and unique, must-have products to create more ways for pets to be a part of our everyday lives.

Our trusted and skilled associates share the same passion for pets as the pet parents we serve, helping pet parents choose from our offering of the largest variety of pet products and services in one convenient place – in your neighborhood or the palm of your hand. With more than 1,660 locations in North America, we pride ourselves on our unrivaled variety of pet food, treats, toys, and apparel, as well as our services including training, grooming, boarding and more.



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Reviews (18)

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3.7 out of 5.0
Rating 3.7

Review Summary


Here's a summary of the recent reviews on The Pet Community - Powered by AI
PetSmart Valparaiso has become a topic of much discussion among pet owners in the area. Many folks rave about the wide selection of pet food, the impressive aquatic section, and the convenience of finding everything they need for their furry, feathery, or finned friends all in one spot. It's not just the products that are drawing people in, though; the staff's friendliness and helpfulness have been highlighted as a major plus, making shopping there a pleasant experience. From successful dog training sessions to being a lifeline for cat owners by consistently stocking a variety of wet cat food, PetSmart Valparaiso is getting a lot of love. However, no place is perfect, and there have been a few hiccups along the way, especially in the grooming department and some customer service experiences that didn't hit the mark. Despite these issues, the positive feedback on the store's ample stock, the knowledgeable workers, and the overall welcoming atmosphere seems to keep the local pet community coming back for more.
Last Updated: 2024-02-23


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  • Mary Collins
    Reviewed on Google

    Always busy, have wide array of pet food and nice aquatic section.

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  • Nicole Barrios
    Reviewed on Google

    If I could give them a negative star I would they did an absolute horrible job on my dog her hair is way cut uneven the top of her head has a big patch of long hair that was missed I’m very unsatisfied they also told me my dog was in heat and I got her home and she was cut so that’s where the blood came from….. I will not be going back there again

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  • Kara Gora
    Reviewed on Google

    Staff was super friendly and helpful!!

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  • Jess Kittle
    Reviewed on Google

    Great store and Great employmees. Victoria did an amazing job training my crazy dog!! I definitely recommend seeing Victoria if your furry friend needs any type of training done.

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  • Bob Papka
    Reviewed on Google

    Huge pet smart at this valpo location right next to Barnes and Noble. Workers are very knowledgeable!

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  • Alice Olson
    Reviewed on Google

    Well stocked with cat food, etc. Staff helpful and pleasant. Lots of choices!

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  • Debbie Lowenthal
    Reviewed on Google

    I have found this place very frustrating! It’s been constant run-around just trying to get my dogs nails trimmed. Constant misinformation from staff, and walk-in services are not walk-in services. Told to call ahead so someone stays, then told sorry they are closing early so cannot help me after 5 p.m. I’m done trying to go there.

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  • Eric McClintock
    Reviewed on Google

    The grooming sucked, they had my 4 month old puppy for over two hours for a bath and a nail trim. They called me and said they got the bath done but couldn’t get the nails done because of how my pup was acting. With “professional” groomers you would think this is a routine job for them but evidently not.

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  • Tad Eaton
    Reviewed on Google

    I have been here twice now and each time I have witnessed the manager, younger man with glasses be absolutely rude to not only customers, but his employees. He thought it would be great timing to reprimand his employees right at the registers when customers are checking out. I am not sure if this is his first job with some “power ” but he needs to relax. The tough guy act isn’t working and you are driving customers away. Noticed how I put power in quotes? Relax buddy, the tough guy act doesn’t work for you.

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  • PETER J. VENTURELLI
    Reviewed on Google

    This pet store is a life saver. They are fully stocked where most pet stores have wet cat food but many varieties are gobbled up and missing. PetSmart never has that problem. This store is perfectly stocked. I find everything I need for my cat. I no longer have to go to other stores to find what my cat eats and prefers. That is why PetSmart is my lifesaver!

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  • Terri Cote
    Reviewed on Google

    Laura was an amazing groomer for my Gracie!!! Very happy with the results and care shown to her.

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  • Dylan Nelson
    Reviewed on Google

    Nice store, I was a tad sad to see half the fish tanks empty but they’re brand new, nice finally having a PetSmart near Kouts

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  • lyric and the family
    Reviewed on Google

    We came here to get fish for our raccoons, and the 2 men we talked to were very rude! I am not so happy with that experience. We were so excited to get a petsmart in Valpo but would rather go somewhere else.

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  • Begin Again Rescue Co BARC
    Reviewed on Google

    Great place! Lots of options and super friendly staff! Also, wonderful supporter of rescues.

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  • Alexis Klimek
    Reviewed on Google

    Our favorite groomer from Merrillville is over here so this is automatically a 5/5. Esmarelda is an excellent groomer! Our very loud corgi comes in and gets groomed by her. She always does fabulous work trimming him plus she tolerates his obnoxious barking. His fluff butt always looks like a million bucks after a visit!

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  • Summer Lyons
    Reviewed on Google

    Nice staff, very roomy and already pretty stocked

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  • Nathaniel Mezatesta
    Reviewed on Google

    10 out of 10 highly recommend store is brand new staff is friendly

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  • Christine Hays
    Reviewed on Google

    No telephone number to call to check on product availability not good

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Rating

Business ID: 55321

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