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PetSmart Bloomingdale love pets, and we believe loving pets makes us better people. That’s one of the many reasons we do Anything for Pets – because they will do anything for us. Anything for Pets is our commitment to pet parents, it’s how we do business and who we are as pet lovers. As the leader in pet care, we make our decisions based on how we can bring pet parents closer to their pets.

From dressing in matching costumes, to finding the perfect treats and toys, we innovate solutions and unique, must-have products to create more ways for pets to be a part of our everyday lives.

Our trusted and skilled associates share the same passion for pets as the pet parents we serve, helping pet parents choose from our offering of the largest variety of pet products and services in one convenient place – in your neighborhood or the palm of your hand. With more than 1,660 locations in North America, we pride ourselves on our unrivaled variety of pet food, treats, toys, and apparel, as well as our services including training, grooming, boarding and more.



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Reviews (20)

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3.8 out of 5.0
Rating 3.8

Review Summary


Here's a summary of the recent reviews on The Pet Community - Powered by AI
PetSmart Bloomingdale seems to be a bit of a mixed bag, but there's plenty of good to chatter about. Many folks find exactly what they're after, ranging from cat food that's always in stock to snagging a great deal on a leopard gecko setup. The staff often gets a thumbs up for being wonderfully informative and the store shines for its cleanliness and well-stocked shelves. Sure, there's a bit of a niggle about needing a broader saltwater selection and some customers have had less-than-ideal experiences, particularly with customer service and the grooming department. A few have voiced concerns about customer service not being up to snuff, with some employees appearing less eager to assist. However, positives like quick and friendly service at the checkout and a recognition of the store's efforts to match online deals do shine through. It's clear that while PetSmart Bloomingdale has areas to spruce up, especially in making sure all furry friends leave happy and well-groomed, it still stands as a go-to spot for many pet parents, praised for its deals and the convenience it offers.
Last Updated: 2024-02-23


All reviews

  • Pamela Jeffery
    Reviewed on Google

    This location always has our cat food in stock and the store is clean. I just wish there was a store closer to Wimauma/Sun City Center with a Banfield. The drive to these locations is bad.

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  • Jaime Ramos
    Reviewed on Google

    Acquired a leopard gecko with a 40-gallon reptile, awesome deal at our go-to pet store

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  • Elena Chinea-Ivani
    Reviewed on Google

    Wonderful staff, very informative.

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  • Michelle George
    Reviewed on Google

    The people were nice, but my new kitten needs a trip to the vet because she has a sneeze and runny nose. ☹️

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  • Brian B
    Reviewed on Google

    Need a bigger saltwater selection

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  • Kimberly Parlapiano
    Reviewed on Google

    I drove up to an empty parking lot. I said to my husband “lets go drop some mula”
    The store was clean and appealing. I asked for help twice and was pointed in a direction. I did not find what I was looking for. We are adopting a puppy tomorrow and in need of cage. Play pen, dog beds, bowls, leash and harness. Food. Blankies.
    I walked out of the store spending $16 and annoyed why I couldn’t find someone to help. Because they were all in the front chatting. I bought everything on AMAZON. Thanks to the ladies who don’t want to do their job. The one gentleman was helping customers and wasn’t available.

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  • a ram
    Reviewed on Google

    My dog and I loved it

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  • Robert Malin
    Reviewed on Google

    Had a bad experience with the grooming staff, Rachel B and the manager. They did want to attend and take in our dog due to saying he didn’t have proper vaccinations when in reality he did have all the required ones. We adopted him from Hillsborough County Pet Resource center and they are required to vaccinate ALL dogs before the final adoption phase. This made me feel that they did not want to take my rescue dog and they are not being inclusive. They were also rude and did not give us any type of help. Will not be coming back due to this poor service.

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  • MG MGOUR2FUBAR
    Reviewed on Google

    Pretty good 👍 great employees. It’s very helpful I go get crickets for our Igor every other day. They have got to know me up there on a regular basis

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  • Nicole Davis
    Reviewed on Google

    I will have to say this location is beautiful, smaller of the few in the area but nice location and decent amount of items

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  • Kalli Beachy
    Reviewed on Google

    Brittany did such a great job with my pup! He looked good and came out so happy!

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  • Cindy Bell
    Reviewed on Google

    Just got a puppy (🫣) and got a quick baptism into the prices of things, food, toys etc. I DID learn that if you find an item you want online, PetSmart will honor that in the store! A 4 pack of chew bones was $14.99 in store but $7.99 online, plus the store had buy one get one 25% off so we got that too!!! We went back and got two more bags at that price. They carry just about every dog food you can think of. I like this place!

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  • RICHARD1974
    Reviewed on Google

    Clean store and helpful staff. Well stocked.

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  • KALI WYLD
    Reviewed on Google

    Slightly rude

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  • Laleska Zambrano
    Reviewed on Google

    Worst experience at this location with Rachel B and team. They mistreated my puppy. My pup is nervous and they are supposed to be experts and trained to deal with a nervous pup in the cut and bath. They left it all badly cut hair.
    At first they called me saying that they couldn’t handle him and they intended to give me half of his hair cut, full of poop and wet.

    in the end they cut his hair SUPER BAD is a Cocker Spaniel.
    In the end, my dog ​​ended up bleeding from his nose.

    The worst experience for anyone that there dog is a child. Don’t take him there and even less with someone who has absolutely no idea what his job is.

    and also. The manager didn’t know or had any idea how to handle the situation. Terrible. They need better training or change staff.

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  • Comedy Bookings
    Reviewed on Google

    Terrible customer service. Rude employees. Especially Sean.

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  • Gary
    Reviewed on Google

    Quick pick up of cat supplies. The online ordering system works. Associates are friendly, thorough and quick.
    Cheers

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  • Amy Verble
    Reviewed on Google

    Ordered online. It ended up being split between 2 stores without notification. Spoke with the “manager” who was a short young woman with an attitude. Her solution was to state that I didn’t order $70 of food, where is my receipt, and once she saw that it was placed at a different store, she told me that was where I ordered it so I needed to go pick it up there. I explained how online ordering worked. She stated they must not have it in stock. Wouldn’t go check or offer a refund and different product. Major attitude. We have shopped here for years. Never again.
    Oh and BTW, change your signs from “Increment weather.” It shows why customer service might not be so stellar.

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  • Chris Scipione
    Reviewed on Google

    Most helpful aquarium dept. I’ve been to, Thank you all

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  • Jeff Knaggs
    Reviewed on Google

    Best groomers in the area

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Rating

Business ID: 55323

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