PetSmart Vernon Hills love pets, and we believe loving pets makes us better people. That’s one of the many reasons we do Anything for Pets – because they will do anything for us. Anything for Pets is our commitment to pet parents, it’s how we do business and who we are as pet lovers. As the leader in pet care, we make our decisions based on how we can bring pet parents closer to their pets.
From dressing in matching costumes, to finding the perfect treats and toys, we innovate solutions and unique, must-have products to create more ways for pets to be a part of our everyday lives.
Our trusted and skilled associates share the same passion for pets as the pet parents we serve, helping pet parents choose from our offering of the largest variety of pet products and services in one convenient place – in your neighborhood or the palm of your hand. With more than 1,660 locations in North America, we pride ourselves on our unrivaled variety of pet food, treats, toys, and apparel, as well as our services including training, grooming, boarding and more.
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Review Summary
Here's a summary of the most recent reviews on The Pet Community
PetSmart Vernon Hills seems to have a mixed bag of reviews, but there's plenty to wag your tail about. Many customers have found everything they need for their pets, praising the store for its excellent customer service and friendly staff. Shoutouts were given to Jeff and Jacen for going above and beyond in helping customers with their pets, from picking the right products to providing top-notch grooming services. The store's wide selection, especially in fish and terrarium supplies, along with clean fish tanks, has caught the attention of many. While there were mentions of less-than-ideal experiences, such as difficulty finding help and opinions on pet purchasing, the positive aspects like helpful employees, good product selection, and the joy it brings to pets and their owners shine through. Remember, a trip to PetSmart Vernon Hills might just have you leaving with more than you planned – in the best possible way!
Last Updated: 23/02/2024
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Business ID: 55335
Maria Estrada
Nuestra tienda favorita encontramos todo lo que necesitamos para nuestra mascota vegas atención excelente
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Stewart Ramirez
As a Realtor, I sponsor your adoption of a dog or cat when you buy/ sell a home with me. I went to this PetSmart location to help my clients pick out everything they needed for their beautiful new Pitbull, Victoria 🙂 We were lucky enough to be helped by Jeff, who is a valuable asset to this store. He was extremely helpful, kind, attentive, and knew SO MUCH about dogs and the products available- We learned about foods, shampoos, he even had grooming and training tips to boot! I thought I already knew everything about pet care, but Jeff taught THIS old dog some new tricks LOL. Great shopping experience!
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Vet USMC68
no staff to help you find what you are looking for
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Cody Smith
Good service and easy to find product.
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AM
I like coming here to get my cat’s food, staff is friendly
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Linda Simo
I love Petsmart. They’re pretty good with the quality. Friendly cashiers keep up the good work guys.
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Shayli U
Please don’t buy pets from here.
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Claire M
Jacen was great with Owez! Thank you for the thorough job. Appreciate you taking the time to explain how he did after the grooming. Will come back.
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grimreaper13 plays
Great customer service
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Paul Bartfay
Clean fish tanks, good selections
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TheKatieking6
It’s a nice place to visit with friends.
Helpful ReviewPrepare to spend more $ than you planned 😝
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Joan Monaghan
I am very amazed at the amount of items for some to get and that the variety is available.
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Clifton Garrett
Great selection of fish. The employees are very helpful
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Lee David
Great selection for my Terrarium
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Tanya Sher
My dog is really happy 🥰 thank you 😊
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Ramona Bivans
I’ve been a very frequent buyer of all our pets needs. Today I came in looking to buy some fish. The guy asked for tank size etc. I’ve been an aquarium hobbiest for over 30 years. I know what I’m doing and don’t need an opinion if I want to over crowed my tank or feed my fish to other fish. It is my choice and option. You lost a frequent buyer. This is honestly a dumb rule, from a store that profits off of animals!
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Mikey Massarelli
The service at petsmart has gotten a lot worst and worst over the past couple of year
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Jose Martinez
Fish tanks are filthy
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Mary Tuegel
They were fast and efficient
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Rosin Medina
Jacen is amazing!!!!!
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