Sign In

PetSmart Vernon Hills love pets, and we believe loving pets makes us better people. That’s one of the many reasons we do Anything for Pets – because they will do anything for us. Anything for Pets is our commitment to pet parents, it’s how we do business and who we are as pet lovers. As the leader in pet care, we make our decisions based on how we can bring pet parents closer to their pets.

From dressing in matching costumes, to finding the perfect treats and toys, we innovate solutions and unique, must-have products to create more ways for pets to be a part of our everyday lives.

Our trusted and skilled associates share the same passion for pets as the pet parents we serve, helping pet parents choose from our offering of the largest variety of pet products and services in one convenient place – in your neighborhood or the palm of your hand. With more than 1,660 locations in North America, we pride ourselves on our unrivaled variety of pet food, treats, toys, and apparel, as well as our services including training, grooming, boarding and more.



Improve this listing

Reviews (20)

Add a Review

4.2 out of 5.0
Rating 4.2

Review Summary


Here's a summary of the recent reviews on The Pet Community - Powered by AI
PetSmart Vernon Hills seems to have a mixed bag of reviews, but there's plenty to wag your tail about. Many customers have found everything they need for their pets, praising the store for its excellent customer service and friendly staff. Shoutouts were given to Jeff and Jacen for going above and beyond in helping customers with their pets, from picking the right products to providing top-notch grooming services. The store's wide selection, especially in fish and terrarium supplies, along with clean fish tanks, has caught the attention of many. While there were mentions of less-than-ideal experiences, such as difficulty finding help and opinions on pet purchasing, the positive aspects like helpful employees, good product selection, and the joy it brings to pets and their owners shine through. Remember, a trip to PetSmart Vernon Hills might just have you leaving with more than you planned – in the best possible way!
Last Updated: 2024-02-23


All reviews

  • Maria Estrada
    Reviewed on Google

    Nuestra tienda favorita encontramos todo lo que necesitamos para nuestra mascota vegas atención excelente

    Helpful Review

    Share this review:

  • Stewart Ramirez
    Reviewed on Google

    As a Realtor, I sponsor your adoption of a dog or cat when you buy/ sell a home with me. I went to this PetSmart location to help my clients pick out everything they needed for their beautiful new Pitbull, Victoria 🙂 We were lucky enough to be helped by Jeff, who is a valuable asset to this store. He was extremely helpful, kind, attentive, and knew SO MUCH about dogs and the products available- We learned about foods, shampoos, he even had grooming and training tips to boot! I thought I already knew everything about pet care, but Jeff taught THIS old dog some new tricks LOL. Great shopping experience!

    Helpful Review

    Share this review:

  • Vet USMC68
    Reviewed on Google

    no staff to help you find what you are looking for

    Helpful Review

    Share this review:

  • Cody Smith
    Reviewed on Google

    Good service and easy to find product.

    Helpful Review

    Share this review:

  • AM
    Reviewed on Google

    I like coming here to get my cat’s food, staff is friendly

    Helpful Review

    Share this review:

  • Linda Simo
    Reviewed on Google

    I love Petsmart. They’re pretty good with the quality. Friendly cashiers keep up the good work guys.

    Helpful Review

    Share this review:

  • Shayli U
    Reviewed on Google

    Please don’t buy pets from here.

    Helpful Review

    Share this review:

  • Claire M
    Reviewed on Google

    Jacen was great with Owez! Thank you for the thorough job. Appreciate you taking the time to explain how he did after the grooming. Will come back.

    Helpful Review

    Share this review:

  • grimreaper13 plays
    Reviewed on Google

    Great customer service

    Helpful Review

    Share this review:

  • Paul Bartfay
    Reviewed on Google

    Clean fish tanks, good selections

    Helpful Review

    Share this review:

  • TheKatieking6
    Reviewed on Google

    It’s a nice place to visit with friends.
    Prepare to spend more $ than you planned 😝

    Helpful Review

    Share this review:

  • Joan Monaghan
    Reviewed on Google

    I am very amazed at the amount of items for some to get and that the variety is available.

    Helpful Review

    Share this review:

  • Clifton Garrett
    Reviewed on Google

    Great selection of fish. The employees are very helpful

    Helpful Review

    Share this review:

  • Lee David
    Reviewed on Google

    Great selection for my Terrarium

    Helpful Review

    Share this review:

  • Tanya Sher
    Reviewed on Google

    My dog is really happy 🥰 thank you 😊

    Helpful Review

    Share this review:

  • Ramona Bivans
    Reviewed on Google

    I’ve been a very frequent buyer of all our pets needs. Today I came in looking to buy some fish. The guy asked for tank size etc. I’ve been an aquarium hobbiest for over 30 years. I know what I’m doing and don’t need an opinion if I want to over crowed my tank or feed my fish to other fish. It is my choice and option. You lost a frequent buyer. This is honestly a dumb rule, from a store that profits off of animals!

    Helpful Review

    Share this review:

  • Mikey Massarelli
    Reviewed on Google

    The service at petsmart has gotten a lot worst and worst over the past couple of year

    Helpful Review

    Share this review:

  • Jose Martinez
    Reviewed on Google

    Fish tanks are filthy

    Helpful Review

    Share this review:

  • Mary Tuegel
    Reviewed on Google

    They were fast and efficient

    Helpful Review

    Share this review:

  • Rosin Medina
    Reviewed on Google

    Jacen is amazing!!!!!

    Helpful Review

    Share this review:

Add Review

Leave a Reply

Your email address will not be published. Required fields are marked *

Rating

Business ID: 55335

Nearby businesses in this area