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PetSmart Vestal love pets, and we believe loving pets makes us better people. That’s one of the many reasons we do Anything for Pets – because they will do anything for us. Anything for Pets is our commitment to pet parents, it’s how we do business and who we are as pet lovers. As the leader in pet care, we make our decisions based on how we can bring pet parents closer to their pets.

From dressing in matching costumes, to finding the perfect treats and toys, we innovate solutions and unique, must-have products to create more ways for pets to be a part of our everyday lives.

Our trusted and skilled associates share the same passion for pets as the pet parents we serve, helping pet parents choose from our offering of the largest variety of pet products and services in one convenient place – in your neighborhood or the palm of your hand. With more than 1,660 locations in North America, we pride ourselves on our unrivaled variety of pet food, treats, toys, and apparel, as well as our services including training, grooming, boarding and more.



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Reviews (20)

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3.9 out of 5.0
Rating 3.9

Review Summary


Here's a summary of the recent reviews on The Pet Community - Powered by AI
PetSmart Vestal seems to be a bit of a mixed bag, but it's clear there's plenty to love. Shoppers rave about the wide selection of products available for all kinds of pets, not to mention the price match promise that ensures they're getting great deals, particularly on fish supplies and tanks. The adoption events add a heartwarming touch, helping animals find their forever homes. Many customers have shared positive experiences, describing the staff as helpful and knowledgeable, especially when it comes to picking out new fish or navigating the store with a furry friend in tow. There's a sense of community and genuine care for pets here, from the store's cleanliness to the extra mile some staff go to assist customers. However, it's not all smooth sailing, as some have encountered less-than-stellar moments, particularly with the grooming services and occasional customer service hiccups. Despite these challenges, loyal shoppers, especially those accumulating points for discounts, find PetSmart Vestal to be a reliable spot for their pet needs, where the good seems to outweigh the occasional bump in the road.
Last Updated: 2024-02-23


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  • Gary Edwards
    Reviewed on Google

    Good selection of products for every animal

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  • Leslie Miller
    Reviewed on Google

    Adoption Event going on!

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  • patrick mcclelland
    Reviewed on Google

    Manager that checked me out was rude for no reason, acted mad that I asked for a bag, I had 3 items. Is your job really that stressful. Wasn’t even busy in the store

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  • Shawna Evans
    Reviewed on Google

    I buy most of my fish supplys at petsmart. And they price match most prices!

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  • Lisa Marie Macumber
    Reviewed on Google

    A little of everything

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  • Keith Rogers
    Reviewed on Google

    They help me with everything I needed

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  • Kaitlynn Mack
    Reviewed on Google

    It’s been good experiences every time Ive went in. Keep up the great work

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  • TriState Tropics LLC
    Reviewed on Google

    Love their price match.

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  • Marty Dean
    Reviewed on Google

    Best place for fish and tanks

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  • Christopher Hollander
    Reviewed on Google

    I wouldn’t rely on private dog trainings, they had to reschedule a couple times with the most recent phone call not even offering a new time.

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  • Shannon B
    Reviewed on Google

    This is one of my favorite places to shop for pets from fish to hamsters. I’ve gotten all of my glow fish here and they are just beautiful. My granddaughter got a bear hamster and it’s her best friend and so friendly. I’ve never been disappointed!!

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  • Jim Kenyon
    Reviewed on Google

    Very helpful

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  • Aashrita K
    Reviewed on Google

    We took my dog to get a haircut, and we told them to cut it a little short. Instead of doing that they completely shaved all her fur off because they thought it looked better, and they didn’t even do a good job of that. The fur has chunks of longer hair. Overall we had a very bad experience with their grooming.

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  • Catherine Estes
    Reviewed on Google

    Most of the time the store has what I need.

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  • Kirstyn Indy
    Reviewed on Google

    Signed my dog up for grooming, the receptionist couldn’t figure out how to accept a 3 year up to date rabies vaccination. She had trouble adding 3 years to the date it was received. She tried calling the vet and then got upset with me when she incorrectly input the number. Unnecessary treatment, especially when I arrived with all required paperwork. Left without services due to the incompetence and unprofessional behavior.

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  • Jefferey Burnside
    Reviewed on Google

    Another store that advertised stuff not available in the live fish dept. Lots of empty tanks and not all that much to choose from. Not worth the drive and the rough roads to get there.

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  • Jill Gelser
    Reviewed on Google

    I always buy my cat litter from PetSmart. I am signed up for offers and as I buy items, I accumulate points towards discounts. The workers are always nice too and the store is always clean.

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  • Robbie Augone
    Reviewed on Google

    Very helpful knowledgeable girl helping me get some new fish. Store was stocked and cleaned.

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  • Ryan Connelly
    Reviewed on Google

    Having a husky shepherd mix it can overwhelm most groomers but she turned out great, would highly recommend

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  • Lyn nonya
    Reviewed on Google

    The staff is always very friendly and helpful. They even held my dog’s leash and walked his hyper butt through the store for me once when I wasn’t feeling well. Always a good selection also. They LOVE when you bring your pet in with you.

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Rating

Business ID: 55339

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