Sign In

PetSmart Victorville love pets, and we believe loving pets makes us better people. That’s one of the many reasons we do Anything for Pets – because they will do anything for us. Anything for Pets is our commitment to pet parents, it’s how we do business and who we are as pet lovers. As the leader in pet care, we make our decisions based on how we can bring pet parents closer to their pets.

From dressing in matching costumes, to finding the perfect treats and toys, we innovate solutions and unique, must-have products to create more ways for pets to be a part of our everyday lives.

Our trusted and skilled associates share the same passion for pets as the pet parents we serve, helping pet parents choose from our offering of the largest variety of pet products and services in one convenient place – in your neighborhood or the palm of your hand. With more than 1,660 locations in North America, we pride ourselves on our unrivaled variety of pet food, treats, toys, and apparel, as well as our services including training, grooming, boarding and more.



Improve this listing

Reviews (20)

Add a Review

4.4 out of 5.0
Rating 4.4

Review Summary


Here's a summary of the recent reviews on The Pet Community - Powered by AI
PetSmart Victorville seems to have a mixed bag of reviews, but the positive definitely shines through. While one customer had a less-than-ideal experience with the grooming service, suggesting a preference for another local spot, the dedication of the store's employees often receives high praise. Many folks have highlighted the exceptional in-store service, citing the staff's helpfulness and kindness, even when online orders hit a snag. The addition of veterinarian services has been a hit, offering convenience for pet owners looking for a one-stop shop for their furry friends. The grooming facility has its fans too, with customers appreciating the patience and care shown towards their pets. Despite some calls for quicker checkout options for those with fewer items, the cleanliness, organization, and friendly service at PetSmart Victorville make it a beloved spot for pet supplies and care.
Last Updated: 2024-02-23


All reviews

  • Smb4L
    Reviewed on Google

    NEVER AGAIN!! They ladies in the from the desk are not the nicest people!! One of the girls was kind of dragging my dog to get him inside once it was his drop off appointment, she stopped once I said to my dog it’s ok! And just waited . This is ridiculous! They’re supposed to show love to our fur babies 🐶
    This is why I don’t go anywhere but FURWORKS in oakhills . Absolute recommend them!! Instead of petsmart (Victorville )
    Unfortunately I couldn’t get him in that fast due too other stuff, so I thought 💭 petsmart would be good. But NO!!! Petsmart (grooming) SUCKS! 😢

    Helpful Review

    Share this review:

  • Taylor D
    Reviewed on Google

    extremely helpful and went above and beyond. Great employees.

    I had a horrible time with getting an order through petsmart online. For two weeks they told me that it was ready for pickup in store and for two weeks I called the manager of this store to ask about the order. Every time I called the manager was very kind and listened to everything I said and tried her best to buy get it fixed. The online department had lied multiple times causing us to call in many many times to the store. Anyone who answered was always very nice and understanding. Overall we had a great experience with this store but I won’t order anything from petsmart online again. Great in store employees

    Helpful Review

    Share this review:

  • Steven E Cantley JR
    Reviewed on Google

    Alright service I buy my gecko. Her. Food there

    Helpful Review

    Share this review:

  • Lucinda Stegemann
    Reviewed on Google

    Great place to shop for our furry friends. Used curbside because of injury. The young man who brought out the order was so nice.

    Helpful Review

    Share this review:

  • Cristina Hernandez
    Reviewed on Google

    I had a bad experience with a employee that was on the phone& I was waiting to ask her something. This young girl giving me nasty looks& someone came up to ask me that if I’m in line.This f girl tell her no what do u need. So disrespectful & rude. But this young man was the opposite so polite & was so helpful. So they got good and bad employee. The store was really clean& organized 👌.

    Helpful Review

    Share this review:

  • Brenda Lee
    Reviewed on Google

    Super expensive. Good selections on products

    Helpful Review

    Share this review:

  • C-los Y
    Reviewed on Google

    THEY NEED EXPRESS LANES FOR PEOPLE THAT ONLY HAVE 1 OR 2 ITEMS. I ALMOST LEFT WITHOUT MY FISH FOOD BECAUSE I HAD 11 CUSTOMERS IN FRONT OF ME…EVEN THOUGH THERE WAS 2 CASHIERS OPEN.

    Helpful Review

    Share this review:

  • Tabitha Kinsey
    Reviewed on Google

    Worst pet training experience ever! If I could give zero stars that would be too many. Trainer was NOT knowledgeable, helpful, or attentive. Most of the classtime we were left alone. Hudge waste of money. I took my puppy for training elsewhere and she learned more in 1 class then the entire series at petsmart training.

    Helpful Review

    Share this review:

  • Hattie Pennington
    Reviewed on Google

    I always have a great grooming experience when I take my dog. Tate is a big hyper puppy, and the groomers always have patience when greeting him and checking him in. I appreciate this because sometimes I am embarrassed by his behavior. 🤦🏾‍♀️ I also enjoy the emailed coupons. Thank you PetSmart.💖

    Helpful Review

    Share this review:

  • Richard Evink
    Reviewed on Google

    I took my 2 dogs to be groomed. They did a great job.

    Helpful Review

    Share this review:

  • Darla Gandara
    Reviewed on Google

    Veterinarian service was outstanding.

    Helpful Review

    Share this review:

  • Penelope Dorreen Freeman
    Reviewed on Google

    PetSmart had a great grooming facility. They have recently added veterinarian services. Now customers can get the services needed for their pets in the same place. Fantastic… Convenience all in one. 😃🖐🏼🐶

    Helpful Review

    Share this review:

  • C Sumler
    Reviewed on Google

    Jenny was wonderful help

    Helpful Review

    Share this review:

  • Raye Israel
    Reviewed on Google

    They are great 👍 so helpful

    Helpful Review

    Share this review:

  • Krissy Porter
    Reviewed on Google

    Love this place

    Helpful Review

    Share this review:

  • Dolores Terrell
    Reviewed on Google

    AWESOME PLACE 👌

    Helpful Review

    Share this review:

  • Steven Ramirez
    Reviewed on Google

    Love how they are fast and they’re nice

    Helpful Review

    Share this review:

  • C. Ray
    Reviewed on Google

    Quick in and out. They had what I needed and made it easy to find with their cleanliness and organization in the store.

    Helpful Review

    Share this review:

  • Kelsey Coyote
    Reviewed on Google

    Excellent customer service, found everything I needed in record time. The manager was incredibly helpful, knowledgeable, efficient, kind, and understanding.

    Helpful Review

    Share this review:

  • Jamie Maguill
    Reviewed on Google

    I love PetSmart. Good location and lots of parking. Friendly service.

    Helpful Review

    Share this review:

Add Review

Leave a Reply

Your email address will not be published. Required fields are marked *

Rating

Business ID: 55343

Nearby businesses in this area