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PetSmart Waco love pets, and we believe loving pets makes us better people. That’s one of the many reasons we do Anything for Pets – because they will do anything for us. Anything for Pets is our commitment to pet parents, it’s how we do business and who we are as pet lovers. As the leader in pet care, we make our decisions based on how we can bring pet parents closer to their pets.

From dressing in matching costumes, to finding the perfect treats and toys, we innovate solutions and unique, must-have products to create more ways for pets to be a part of our everyday lives.

Our trusted and skilled associates share the same passion for pets as the pet parents we serve, helping pet parents choose from our offering of the largest variety of pet products and services in one convenient place – in your neighborhood or the palm of your hand. With more than 1,660 locations in North America, we pride ourselves on our unrivaled variety of pet food, treats, toys, and apparel, as well as our services including training, grooming, boarding and more.



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Reviews (20)

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4.5 out of 5.0
Rating 4.5

Review Summary


Here's a summary of the recent reviews on The Pet Community - Powered by AI
PetSmart Waco seems to be a hit among pet owners for its friendly and knowledgeable staff, alongside a wide variety of products. Customers praise the store for its people-friendly approach, especially when answering questions about pets, such as a grandson's leopard lizard. Many note the staff's helpfulness and the healthy selection of pets and supplies available. The grooming salon also receives accolades for handling even the most challenging dogs with ease. Although PetSmart Waco doesn't always have everything in stock, it manages to meet most customers' needs with its selection. The store environment is described as clean and welcoming, making it a favourite for both regular visits and pet grooming needs. Despite a few drawbacks, like a limited selection of fish and a loud atmosphere that can be overwhelming for some pets, the overall sentiment is overwhelmingly positive. Customers appreciate the convenience, variety, and especially the engaging and supportive staff, making PetSmart Waco a beloved spot for pet owners.
Last Updated: 2024-02-24


All reviews

  • Mary Ramirez
    Reviewed on Google

    People friendly and answered all my questions on grandson leopard lizzard.

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  • Christi
    Reviewed on Google

    The staff are very helpful and friendly.

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  • Trapper Man
    Reviewed on Google

    Good selection, capitalism healthy and alive. Nice staff, helpful and knowledgeable.

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  • Susan Cordell
    Reviewed on Google

    Great place to shop for pet supplies! They don’t ALWAYS have what I need but 9 times out of 10 they do! They also do a great job cutting my dog’s nails in the grooming salon! My dog is difficult because he HATES getting his nails cut and he is ALL OVER THE PLACE! They handle that well! Much better than I can!

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  • Anthony Starr
    Reviewed on Google

    Informative and really a wide variety of products

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  • Thomas Renaud
    Reviewed on Google

    Did very nice job grooming our dog.

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  • Linda Keily Cooper
    Reviewed on Google

    Always excellent service. Our dogFred, loves all the girls.

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  • Donna Piazza
    Reviewed on Google

    They are always so helpful and friendly

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  • Jerry Morris
    Reviewed on Google

    Nice store – nice staff

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  • Melissa Davis
    Reviewed on Google

    The the verity of fish they have. Every one is friendly at the department.

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  • Moises Perez Jr
    Reviewed on Google

    Good

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  • Scott Connell
    Reviewed on Google

    Conven location, and friendly staff.

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  • Keith Murphy
    Reviewed on Google

    I visit Pet Smart about twice a month, mostly in search of toys and treats for my pup.. They keep a clean environment and the customer service (which means a lot to me) I give a seven and a half.. The one drawback I do have with Pet Smart is when I go with my friend to look for new fish it is painstaking to such degree that I mostly refuse to go with her anymore.. Overall I like and enjoy my trips to Pet Smart but when it comes to fish i go to Long John Silvers..

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  • The Great Cats-by
    Reviewed on Google

    My husband and I have been inside this store more times in 10 years than any other store, lol. It’s gotten to where we look forward to seeing the employees so we can chat and catch up and get great advice for our multi-pet family. This is by far my favorite store-not just for location, but the workers here know your pet or about it and most of them have one just like it and you can feel comfortable in following their direction. The store almost always has everything you’ll need for any pet, it’s always clean and you can always find great help and support here. If you’re looking for the right place, this one is it.

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  • Thomas Melendez
    Reviewed on Google

    My hayhay love this place for his fish

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  • Tammie Carrizales
    Reviewed on Google

    Adorable Nightmare before Christmas things for doggies

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  • Alex Cerrato
    Reviewed on Google

    Muy bien atendido

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  • Sarah Winslow
    Reviewed on Google

    It was so loud in this place! My dog and I couldn’t wait to get out

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  • Lacey Fae
    Reviewed on Google

    I bought some live plants for my fish tank and realized one was only semi-aquatic so I had to return it. The return was simple and painless.

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  • GJ W
    Reviewed on Google

    Nice folks

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Rating

Business ID: 55361

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