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Nicklin Way Veterinary Surgery (NWVS), located on the Sunshine Coast, Queensland, is independently owned by two local veterinarians, Dr Doug Gray and Dr Hazel Gray.

Established in 1989, NWVS has grown with the times and offers everything that you may need for the health and wellbeing of your pets.

Our goal at Nicklin Way Veterinary Surgery is simple – extraordinary service and first-class pet care…”experienced care for you and your pet”.

We accomplish this by educating our clients about their pet’s condition and offering the best possible treatment as our first option. Our pets needs are met and so are our clients. We believe prevention of disease is better than cure, and provide personalised health care programmes for your furry, feathered or scaled family members.



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Reviews (21)

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4.4 out of 5.0
Rating 4.4

Review Summary


Here's a summary of the recent reviews on The Pet Community - Powered by AI
Nicklin Way Veterinary Surgery has been praised by many for its exceptional service, characterized by friendliness, attentiveness, and a warm, caring atmosphere. Most clients appreciate the staff's dedication to providing comprehensive, personalised care to their beloved pets. The team's ability to promptly diagnose and treat ailments, like the rare illness in one client's cat, is highly commended. However, some clients feel the services are a bit expensive, suggesting that it's wise to compare prices. Despite that, the overall sentiment is that Nicklin Way Veterinary Surgery offers excellent veterinary care, with a compassionate and professional team that does their utmost to ensure the wellbeing of every pet.
Last Updated: 2023-10-18


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  • S. Clarke
    Reviewed on Google

    We took our friends dog in to be layed to rest😪 after a long and joy filled life. The staff were very patient and helpful in every way.💕

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  • Robyn Loh
    Reviewed on Google

    Very caring, warm and informative.

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  • Ken King
    Reviewed on Google

    Excellent response & care. Thank you

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  • Mariana Lazdans
    Reviewed on Google

    Expensive but friendly

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  • Steve Wilcox
    Reviewed on Google

    Excellent vet

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  • Julia Amin Goncalves
    Reviewed on Google

    The vets take a really good care of my puppy. The staff is super kind.

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  • Michele Burns
    Reviewed on Google

    They are always awesome!

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  • Abbey Leigh
    Reviewed on Google

    Lovely staff, gentle, and incredibly supportive and understanding.

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    • Nicklin Way Veterinary Surgery

      Thank you Abbey for such lovely words. We really appreciate the feedback.

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  • THEREE OHHW
    Reviewed on Google

    NOT IMPRESSED WITH THE SERVICE

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    • Nicklin Way Veterinary Surgery

      Hi Theree, We’re sorry to hear that you weren’t satisfied with your recent experience. We would love to know more about your visit and the reasons behind your review. Could you send us an email to manager@nicklinwayvet.com.au? Thank you.

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  • Jennifer Dolan
    Reviewed on Google

    Outstanding, caring, compassionate, empathetic, kind and thoughtful Vets and their wonderful staff.
    When another vet almost caused my dog to lose her leg Doug and Mel saved her.
    Was kept up to date every day with photos

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    • Nicklin Way Veterinary Surgery

      Thank you so much Jennifer for the lovely review.

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  • Sarah Vakauta
    Reviewed on Google

    Love this Vet

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  • Chloe Daniels
    Reviewed on Google

    I’ve been bringing my two cats to Nicklin Way Vet Surgery for the last year to have routine haircuts. After our most recent visit, we discovered one of our cats had a rare illness. Nicklin Way Vet Surgery addressed the issue straight away and started treatment, going above and beyond by contacting medical specialists in Brisbane to find the best solution to treat a potentially deadly virus. Since then, with ongoing treatment and routine check-ups scheduled for the next year, she’s on the mend. We’re so fortunate to have met with the vets and caught the virus early enough to save her life. A huge thank you to Stacey and Craig for their assistance with Cairo.

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  • David Orchard
    Reviewed on Google

    Everyone there is very friendly and they all love animals.
    The appointments are not rushed and they do a thorough examination.

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  • Avril Swan
    Reviewed on Google

    Always very lovely and caring.

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  • Garry On Demand
    Reviewed on Google

    It pays to shop around.

    Quoted over $1500, found a local vet at 1/3 the price.
    I guess higher overheads come into play being on a main road, but the quote always seem exceeisve. Procedure is now complete with the other Vet surgery.
    I guess the majority of people get complaciant when it comes to health care, but just like any other business service, it pays to shop around.

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  • Cara J
    Reviewed on Google

    We had a very poorly cat who had a massive abscess on a public holiday! We expected the worst but our vet treated our cat well and she made a full recovery. So impressed with the bed-side manner and actual treatment of our cat. Thank you so much. Would definitely recommend

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    • Nicklin Way Veterinary Surgery

      Thank you Cara, we really appreciate the recommendation.

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  • Donna Thomson
    Reviewed on Google

    If you are looking for a vet that gets straight to the point of why your beloved pet is still unwell after going on a merry go round of we’ll try this or that and see what happens and you’re still no closer to what the problem is, then try Nicklin Way Vets they are truely amazing, experienced in all fields of veterinary practice, professional staff and very caring of you pet and you

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  • Ashleigh Rutter
    Reviewed on Google

    I recently went here after having been mucked around a little by another vet, and the lady we saw (I don’t remember her name) was absolutely phenomenal!! I had a few issues to go over and she took the time to really help me with everything, and wasn’t just trying to get me to buy a heap of things (like other vets have done before). The front desk ladies were also super great as well! Lovely practice, thanks guys!! We’ll be back 💕💕

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  • Armando Avanti
    Reviewed on Google

    Have always received great service from this veterinary.

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  • Tracy Heath
    Reviewed on Google

    Thay were great with my dog didn’t have to wait long

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  • Joshua

    Our dog went missing this afternoon and was dropped off at Nicklin Way Vet Surgery. Out of their own time they proactively contacted us, and we were able to pick him up. Will be using this vet in the future to say thanks for their assistance in getting the kid’s pup back at home.

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Rating

Business ID: 1313

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