Petbarn Warners Bay believe that life is better with pets. We understand the feeling you get when your dog greets you at the door or the warmth of your cat curled up on your lap. We know the unconditional love that pets bring to our everyday lives.

We provide our customers with products; services and advice that they need to become great pet parents. It’s what has made Petbarn Australia’s leading pet supply retailer.

We aim to make shopping for your pets easy. Pet parents will find everything they need for their pets – high quality food, animal pharmaceuticals, fun and boredom busting toys, kennels, hutches, runs & pet carriers, educational books, dog and cat grooming products, pet health products and supplements, pet shampoos and skin conditioners, and loads of good advice.

So whether you’re a new pet owner or an expert in your field, our staff are fully trained to serve you and your pets.

Petbarn has pet specialty stores across Australia (and we’re working on opening more!) If you have pets, be sure to bring them too because at Petbarn stores all leashed pets are welcome!

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Reviews (95)

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4.2 out of 5.0
Rating 4.2
  • Micheal Pepper
    Reviewed on Google

    Always friendly knowledgeable staff – well priced. Still my go-to for pet supplies.

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  • Shane Duncan
    Reviewed on Google

    Price matched the website posted discounts.

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  • A Looking
    Reviewed on Google

    Wish they had more fish to chose from

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  • Robert May
    Reviewed on Google

    Very helpful staff

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  • ian gray
    Reviewed on Google

    I HAVE ORDER CLICK AND COLLECT TO THE BOOT FROM THIS PET BARN A FEW TIMES THE LAST THREE TIMES I HAVE RUNG THE PHONE TEN TIMES AND MORE IT JUST RUNG OUT AND THEY PICK UP AND HANG UP ON YOU STRAIGHT AWAY THOUGHT THEY WHERE BUSY THE FIRST TIME BUT THIS HAS HAPPEN DIFFERENT DAYS OF THE WEEK I WOULD GO IN TO THE SHOP BUT BEING immunocompromised I CAN NOT TAKE THE CHANCE TO GO IN THE SHOP
    IF YOU CAN’T DO CLICK AND COLLECT DON’T HAVE IT PET BARN WARNERS BAY
    MY POOR ANIMALS ARE NOW GOING TO MISS OUT ON CHRISTMAS PRESENTS NOW AS YOUR STAFF WILL NOT ANSERS THE PHONE I HAVE NEVER PHONED A BUSINESS THAT HAS NEVER ANSWER THE PHONE BUT PET BARN WARNERS BAY NOW DONE IT TO ME THREE TIMES AND HAVE HUNG UP ON ME 6 TIMES WHILE TRYING TO GET GET CLICK AND COLLECT TO THE BOOT

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  • Len Olsen
    Reviewed on Google

    Great staff very helpfull.

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  • Rui Freire
    Reviewed on Google

    Currently undergoing renovations, so no access to the aisles, however the staff were helpful in getting what we needed, and we got some free dog treats for the inconvenience.

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  • Helen Lowrey
    Reviewed on Google

    Staff very friendly and helpful

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  • Tracey Johanson
    Reviewed on Google

    A bit expensive and not much of a range of training leads.

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  • A
    Reviewed on Google

    Perfect 🙂

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  • Jordan McGaw
    Reviewed on Google

    Always have the best products, and excellent customer service. Easy to find what you need and quality products

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  • Graham Jamieson
    Reviewed on Google

    Easy people who are able to offer you solutions

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  • Zachary Donnelly
    Reviewed on Google

    Staff were very knowledgeable and helpful, and gave great suggestions for products. They also took the time to educate me on some products I may require to purchase in the future, not related to the current shop.

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  • helen jensen
    Reviewed on Google

    Ordered online at 9am for same day delivery, was on my doorstep by 10.15am.
    Great service

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  • Ian Todd
    Reviewed on Google

    Good prices and service.

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  • Aliesha Taylor
    Reviewed on Google

    Delivered in under an hour from when I ordered and paid online Saturday morning , and it was such an easy process. Highly recommend !!

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  • James Joel Bunt
    Reviewed on Google

    Ordered flea treatments for our dog and cats, was delivered to Edgeworth within half an hour. Exceptional service. Highly recommend.

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  • Jason Peattie
    Reviewed on Google

    Great range friendly staff

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  • Tanekah Griffen
    Reviewed on Google

    Look good

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  • Owen West
    Reviewed on Google

    Very friendly, knowledgeable and helpful staff. Great selection of products also.

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  • Greg Simms
    Reviewed on Google

    Easy parking, everything for your pets.

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  • Pauline McKinnon
    Reviewed on Google

    I shopped click and collect. It was shopping made easy.

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  • cheryl McCrea
    Reviewed on Google

    Good place to buy pet supplies

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  • Ramesh Atluri
    Reviewed on Google

    Amazing support and staff

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  • Matt S
    Reviewed on Google

    Shopping for dog bed, decent range of beds with enough to choose from in the large breed category. Went in to see what i liked, ordered online to take advantage of online price together with the $ rewards invested back into my Raiz account. Yes, Petbarn participate in the Raiz rewards scheme! Opted for click and collect, online checkout easy and order ready for pickup within 60 minutes as per website. Vast range of dog foods with plenty of grain-free options and otherwise. Food and bedding the only things i ever stop for at Petbarn, my experience so far has been good. Quick, easy service, helpful staff. Wheelchair accessible.

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  • Liz Hannan
    Reviewed on Google

    I love this place

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  • Vaibhav Bhave
    Reviewed on Google

    Not many staff to answer questions, but rather of products is good. Reasonable prices

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  • Gina Horn
    Reviewed on Google

    The day I went there the internet was down. I was given the option to click and collect but at the end of the transaction I was kicked off. Not a great experience.

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  • Antony Woolmer
    Reviewed on Google

    Great variety of products

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  • Ian Todd
    Reviewed on Google

    Plenty of staff which was great.

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  • Christine Hall
    Reviewed on Google

    Lady who served me had a good knowledge of the product I purchased. Was extremely helpful. Do find prices very expensive.

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  • Marree Ladd
    Reviewed on Google

    Decent sized shop good layout friendly staff

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  • Scott Grunsell
    Reviewed on Google

    Extremely disappointed at the customer service I received from this store by 2 of the sales assistants. Was met with complete rudeness and judgement from the younger sales assistant when asking for a pet safe collar. I was picking up the product for a family member and actually couldn’t believe the response I got. I was then handed off to another older sales assistant who offered nothing but a sarcastic and condescending tone when I was asking about the product. In the end, I was forced to leave the store because of the way I was made to feel by the incompetent staff. I highly recommend avoiding this store, there are plenty more pet supply stores with much better costumer service within 10 minutes of this store. Pathetic.

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  • Brett
    Reviewed on Google

    Always quick and easy in and out friendly staff

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  • David Morgan
    Reviewed on Google

    Crickets always in poor condition when buying.

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  • Wayne Ridley
    Reviewed on Google

    Be more customer service would be nice

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  • Pamela
    Reviewed on Google

    Love Petbarn. Always something my dogs “need” 😊

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  • Chris Burgess
    Reviewed on Google

    Very helpful staff

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  • Neville Smith
    Reviewed on Google

    Ok

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  • Trace M
    Reviewed on Google

    Awesome, I will be back for more stuff

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  • Ian Goodwin
    Reviewed on Google

    Great range of products with staff who are pleasant, knowledgeable and helpful

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  • Robert Deen
    Reviewed on Google

    Always received with welcoming smiles. Staff are happy to help, they will price match if you have a cheaper price from a legitimate Australian website.
    Well worth the look.

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  • Wayne Cooper
    Reviewed on Google

    Always good pays to be a member greg on the ball

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  • Mick
    Reviewed on Google

    I ate some of the dog food for breakfast it was terrible

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  • shay walter
    Reviewed on Google

    i really hate to be this person, but you guys desperately need to keep a better eye on your stock. In your bird section, every single one of the toys on the shelf that contained a metal bell was RUSTY. rust can easily kill a bird. it is completely disgusting and irresponsible that they are still on the shelves, it is putting peoples pets in danger, and you will be responsible if anything is to happen to somebodies bird if they purchase one of these toys.

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  • Paul Davies
    Reviewed on Google

    Very place to deal with

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  • Michael Watson
    Reviewed on Google

    Always friendly and helpful staff, plenty of stock in a big store, and prices are always good. Our go-to store for pet supplies.

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  • Maria Rahman
    Reviewed on Google

    Good

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  • Aaron Black
    Reviewed on Google

    Good value and service

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  • Wayne Wonnocott
    Reviewed on Google

    A great range of products, and terrific staff.

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  • Kristina McKay
    Reviewed on Google

    Out of what I needed but helpful referring me to another add shop

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  • John Gates
    Reviewed on Google

    Good advice and service

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  • Michelle Rose
    Reviewed on Google

    Lovely helpful staff always great service.

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  • Hugh Henc
    Reviewed on Google

    Great place to shop.A bit expensive

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  • Ash

    Friendly staff and very knowledgeable. Good range of gear in store.

    They love to meet any pet who comes for a visit!

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  • Dd Mc
    Reviewed on Google

    What a joke of a place I rang them to be hung up on and told im to busy to talk ??? Why answer the phone ?? And told to f%@k off .. what a joke I hope it goes out of business

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  • lois Christine
    Reviewed on Google

    Has a good variety of products and produce

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  • Luke Martinelli (SexyNinjaMonkey)
    Reviewed on Google

    Pretty good range of stock for most animals. Loyalty deals are good, just got a random bonus 15% off when buying food because we buy it there regularly.

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  • Camille Davey
    Reviewed on Google

    I love Petbarn, no matter my question, every staff member is helpful and I always leave confident that I have what I require to look after my pet.

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  • Stephen Connolly
    Reviewed on Google

    (Translated by Google) There are

    (Original)
    Hay

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  • Steven Hill
    Reviewed on Google

    had just what i wanted

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  • Shirlene Hatton
    Reviewed on Google

    I found what I was looking for

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  • Rhonda Quinn
    Reviewed on Google

    While they do have a reasonable product range, there is one older, balding guy who is most rude and unhelpful. Now I have spent my bonus $ I will not be shopping there anymore, there are plenty more friendly stores. Goodbye Petbarn Warner’s Bay.

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  • Sharon Burke
    Reviewed on Google

    Great people. Great service.

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  • Darrel Carter
    Reviewed on Google

    Comprehensive stock, wide range of pets catered for. Enjoyable experience.

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  • K O
    Reviewed on Google

    It truly is the BEST place to go for ALL of your pets needs 🙂

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  • Rebecca Jones
    Reviewed on Google

    Amazing help, answered our questions quickly and showed excellent knowledge.

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  • Freya Taylor
    Reviewed on Google

    Good range, easy parking.

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  • michael Burke
    Reviewed on Google

    Very helpful and friendly staff with great service

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  • Anthony Harwood
    Reviewed on Google

    Helpful and friendly staff

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  • Margaret Gilmore
    Reviewed on Google

    Helpful and friendly service

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  • Ash
    Reviewed on Google

    Friendly staff and very knowledgeable. Good range of gear in store.

    They love to meet any pet who comes for a visit!

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  • Lisa Grover
    Reviewed on Google

    Staff dont even acknowledge you, very rude.

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  • Brad Griffith
    Reviewed on Google

    Nice staff and nice place to deal with

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  • Sophie
    Reviewed on Google

    Rude and unknowledgable staff memeber.
    No staff offered to help. I had my dogs with me trying to fit my dog for a coat ans had no help. After asking for help about other care, the staff member serving me had to read labels to attempt to answer my question. Reccomend not asking for help off the older lady working there.

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  • Brad Griffith
    Reviewed on Google

    Great place for a shop

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  • Peta Gibson
    Reviewed on Google

    Gr8 staff

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  • carol Payne
    Reviewed on Google

    Great service good supply of products. Good prices.

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  • Gabby Crofts
    Reviewed on Google

    Always a great range and prices are competitive

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  • happee slappee
    Reviewed on Google

    Staff are friendly and products I need are always in stock.

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  • D Bevan
    Reviewed on Google

    Picked up what I needed quickly.

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  • Toby Husband
    Reviewed on Google

    Very friendly , able to take my labrador in with me, she got a treat – her new favourite place

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  • Ian Johnson
    Reviewed on Google

    Good range but expensive.

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  • Marcela Guttridge
    Reviewed on Google

    Always good and helpful.

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  • Mark W
    Reviewed on Google

    Typical pet shop people are nice

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  • Shirley McLean
    Reviewed on Google

    Staff are knowledgeable and friendly Great range of products Fairly priced

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  • Jack Hawthorn
    Reviewed on Google

    Rude staff

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  • Zachary Morton
    Reviewed on Google

    We went about 30 minutes before closing. Staff not super helpful or knowledgeable. Dead fish floating in almost every tank including one dead on the ground.

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  • Bevan Hall
    Reviewed on Google

    Super helpful staff and massive range

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  • Christina Hunt
    Reviewed on Google

    Pleasant and obliging

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  • kerriann unknown
    Reviewed on Google

    Love that pet shop so m a by goodies for all our precious babies

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  • Cherie Black
    Reviewed on Google

    Grest service. Know the products/ animals. Happy to help all the time

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  • Kirsten Rich
    Reviewed on Google

    Friendly, knowledgeable and helpful staff. Prices are comparable to competition and the rewards program for members is great.

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  • Nat Bird
    Reviewed on Google

    Amazing people amazing prices great parking anythink u should need

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  • Joh Kaurijoki-White
    Reviewed on Google

    Nice staff

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Business ID: 14938

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