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PetSmart Warsaw love pets, and we believe loving pets makes us better people. That’s one of the many reasons we do Anything for Pets – because they will do anything for us. Anything for Pets is our commitment to pet parents, it’s how we do business and who we are as pet lovers. As the leader in pet care, we make our decisions based on how we can bring pet parents closer to their pets.

From dressing in matching costumes, to finding the perfect treats and toys, we innovate solutions and unique, must-have products to create more ways for pets to be a part of our everyday lives.

Our trusted and skilled associates share the same passion for pets as the pet parents we serve, helping pet parents choose from our offering of the largest variety of pet products and services in one convenient place – in your neighborhood or the palm of your hand. With more than 1,660 locations in North America, we pride ourselves on our unrivaled variety of pet food, treats, toys, and apparel, as well as our services including training, grooming, boarding and more.



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Reviews (20)

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4.0 out of 5.0
Rating 4.0

Review Summary


Here's a summary of the recent reviews on The Pet Community - Powered by AI
PetSmart Warsaw has certainly made a mark on its customers, with many sharing their varied experiences. From first-time visitors praising the grooming services for their pets Lucy and Ruby, to the warm recognition of the store's wide selection of pet supplies, it's clear that PetSmart Warsaw holds a special place in the hearts of pet owners. The staff's friendliness and helpfulness have been consistently highlighted, alongside the store's cleanliness and ease of navigating to find what's needed. While there have been concerns about pricing and a specific incident regarding pet treatment, the positive feedback on the grooming services and competitive prices for dog food suggests PetSmart Warsaw continues to be a go-to spot for pet needs. Despite a few hiccups, like any business, the overall sentiment leans towards a welcoming and polite atmosphere for shopping and grooming, making it a beloved part of the community for both furry friends and their owners.
Last Updated: 2024-02-24


All reviews

  • Patsy Spranger
    Reviewed on Google

    This was our 1st time for grooming at PetSmart. What a blessing to find such a great place. The people I talked to were fantastic. They listened to my concerns and were able to calm me down, my dogs were so cute and fluffy, they really were treated our Lucy and Ruby very well. Thank you so much for your care and professionalism. We’ll be back. Thanks again

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  • Steven wheat
    Reviewed on Google

    Nice place to buy stuff for your animals. But they’re kinda expensive there.

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  • Hans Bickel
    Reviewed on Google

    It was terrifying to see how one of the employees was treating the adoptable animals. The kitten kept trying to nuzzle them as they fed and watered it and they repeatedly smacked it out of the way. When the kitten moved towards the food dish, the employee looked around and grabbed and picked it up by the throat,- violently shaking it until it went limp.

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  • Heather Atz
    Reviewed on Google

    Great selection of pet supplies

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  • JoMo
    Reviewed on Google

    I love to window shop. One day I’ll go in.

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  • Jay Auer
    Reviewed on Google

    Good service, friendly staff.

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  • Debbie F
    Reviewed on Google

    Well stocked & very good selection (for cats). Very friendly and helpful staff.

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  • Jon Able
    Reviewed on Google

    Like it

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  • Sherry Henson
    Reviewed on Google

    It was clean and easy to find wt I was looking for.

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  • Kimberly Caudill
    Reviewed on Google

    Mariah the manager stated we could not come back be a use we had over 15 appts we missed. We have 3 dogs and it was COVID and we apologized. I tried to explain what had happened and get to see our missed appt dates she hung up on us twice and said it affected their groomers money. My job and financial was affected during that time and we had bad times too. Mariah stated,”we could not get the appt printed out bc it’s confidential.” Ours our file and we can’t have a copy of it. I told her we were turning her into BBB. She hung up on he twice within 5 minutes. The stores motto is, “We do all things for pets.” Bc of financial and COVID and my job we sincerely apologized. We have 3 poms who need care and appreciated Petsmart all these years and continue to go there for our pets needs. But the grooming Dept was rude and inconsiderate hanging up on us. Our file is not Confidential. It can be printed off just like a receipt.

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  • Roger Hamsher
    Reviewed on Google

    Great place for your pet needs

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  • Drew E
    Reviewed on Google

    Will not shop or request grooming again.

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  • Michael Killen
    Reviewed on Google

    All of the employees are knowledgeable, and very attentive. It just seems like they never have enough help, so wait times are increased. To the employees that do work there though, keep up the good work. Also, they ALWAYS have cats there looking for a good home for a reasonable price.

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  • Christy Ray9
    Reviewed on Google

    Had my dog groomed. Great service.

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  • Earl Buck
    Reviewed on Google

    Prices for dog food is competitive. Grooming of dog has been exceptional.

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  • Michelle Jaimes
    Reviewed on Google

    Love buying stuff for my dogs here! Always welcoming and polite!

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  • Kacie Clemans
    Reviewed on Google

    Seems to be nice, but they dont have rats at this store and dont seem to have many pets at all. Some parakeets are a turtle couple mice hamsters, and Guinea pigs lots of fish.

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  • Michele Moles
    Reviewed on Google

    Fou,nd what
    I needed

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  • Samantha Sinn
    Reviewed on Google

    Everything we needed for our new addition

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  • Chans Cochran
    Reviewed on Google

    Nice rewards

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Rating

Business ID: 55375

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