PetSmart Watauga love pets, and we believe loving pets makes us better people. That’s one of the many reasons we do Anything for Pets – because they will do anything for us. Anything for Pets is our commitment to pet parents, it’s how we do business and who we are as pet lovers. As the leader in pet care, we make our decisions based on how we can bring pet parents closer to their pets.

From dressing in matching costumes, to finding the perfect treats and toys, we innovate solutions and unique, must-have products to create more ways for pets to be a part of our everyday lives.

Our trusted and skilled associates share the same passion for pets as the pet parents we serve, helping pet parents choose from our offering of the largest variety of pet products and services in one convenient place – in your neighborhood or the palm of your hand. With more than 1,660 locations in North America, we pride ourselves on our unrivaled variety of pet food, treats, toys, and apparel, as well as our services including training, grooming, boarding and more.

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Reviews (20)

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3.8 out of 5.0
Rating 3.8
  • Cindy H
    Reviewed on Google

    I volunteer here making cat videos on social media so I can help the cats get adopted. All the volunteers that work here are nice and truly care about the well-being of the cats and for them to be adopted into good homes. This is a very nice Petsmart where the staff and volunteers are friendly anf caring.

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  • Gregory Thompson
    Reviewed on Google

    Friendly staff, store was neat and clean

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  • Cindy
    Reviewed on Google

    Staff friendly, they are fully stocked, restrooms are clean.

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  • Daryl Knowles (Beaux)
    Reviewed on Google

    Crazy new policy where a 30 gallon aquarium isn’t big enough for an oranda goldfish.

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  • William Self
    Reviewed on Google

    They had what I needed to get however long walk to parking lot.

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  • Lisa Franklin Davis
    Reviewed on Google

    Helpful employees

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  • Glenn McNeel
    Reviewed on Google

    They had what I needed and at a good price. Answered a question I had and took time to show me what I was looking for.

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  • Karli McKinney
    Reviewed on Google

    Excellent customer service . Brought my cat in for a new collar Lady at the front I think her name was Mary super sweet lady! Talking to me and my furbaby as if she was her own . Just lost our oldest kitty and she was very comforting and personable if only more people like her worked in retail.

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  • Jacob Donnell
    Reviewed on Google

    Great staff!

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  • Heather Taylor
    Reviewed on Google

    They turned my dog away even though we had an up to date rabies tag.

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  • Ahmad Houston
    Reviewed on Google

    Never a Ruff moment with all the good Ruff ruffin going on when we’re at PetSmart. Granny wig & night gown for MeMah costume. Treats collars and leash. It’s was a nice dog on visit. Take the pets to Go visit.

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  • Shari Henson
    Reviewed on Google

    My granddaughter loves going in and seeing all the animals. The associates are always helpful. I especially love the discounts given.

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  • Schwan H
    Reviewed on Google

    The expensive product you purchase also comes with a strong attitude and judgments from the store staff (a girl with tattoos on her arms). She will stink your day with her rudeness.

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  • Braden Jordan
    Reviewed on Google

    No bunnies here

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  • Pam Brown
    Reviewed on Google

    Always friendly and helpful staff

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  • Ashley
    Reviewed on Google

    Woman(around age 30) (maybe manager im not sure)working Tuesday 8/8 night at closing was rude and kept rushing us. We came an hour before closing and at 8:30 was selecting the pet we wanted. She wouldn’t even let us think for 5 minutes without rushing us. To the point where she actually said “I can choose for you” um I think not. Why would we want you to choose the new addition to our family? I have worked customer service for my whole adult life and even if a customer came 5 minutes before closing we DO NOT RUSH THEM and they were 30 minutes from closing that night.On the other hand I gave 2 stars instead of 1 for the quirky,kind cat lady at the register with the short bangs she’s in the right line of work.

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  • Brandy Crow
    Reviewed on Google

    Got me a beta fish . So far had it a few weeks . He is doing great and he is happy to be out of that cup. Good service I went close to closing employees were nice they did not rush me . They let me pick my perfect fish.

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  • DarlingDarri M
    Reviewed on Google

    They sell stressed, diseased fish. Some loser on the phone claimed she was the manager but had zero customer service skills. It’s obvious they care nothing about fish and animals here. They want me to keep dead fish (that died in the bag right after they gave them to me, mind you) for up to 14 days in my freezer.. yeah right

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  • Ramon Cervantes
    Reviewed on Google

    It is always a hassle to purchase the Felliway products I buy for my cat and my dog friend I will use Chewy next time not worth the aggravation don’t carry these at all if they are so prone to customer theft lesson learned only buy what is actually on the shelf and order everything else online

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  • emily gentry
    Reviewed on Google

    Visited Banfield, as always, take great care of our animals. Polite, friendly, professional!

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Rating

Business ID: 55385

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