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PetSmart Waterbury love pets, and we believe loving pets makes us better people. That’s one of the many reasons we do Anything for Pets – because they will do anything for us. Anything for Pets is our commitment to pet parents, it’s how we do business and who we are as pet lovers. As the leader in pet care, we make our decisions based on how we can bring pet parents closer to their pets.

From dressing in matching costumes, to finding the perfect treats and toys, we innovate solutions and unique, must-have products to create more ways for pets to be a part of our everyday lives.

Our trusted and skilled associates share the same passion for pets as the pet parents we serve, helping pet parents choose from our offering of the largest variety of pet products and services in one convenient place – in your neighborhood or the palm of your hand. With more than 1,660 locations in North America, we pride ourselves on our unrivaled variety of pet food, treats, toys, and apparel, as well as our services including training, grooming, boarding and more.



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Reviews (20)

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4.2 out of 5.0
Rating 4.2

Review Summary


Here's a summary of the recent reviews on The Pet Community - Powered by AI
PetSmart Waterbury shines as a beacon for pet lovers, boasting a knowledgeable and friendly staff that's quick to assist, highlighting their commitment to inclusivity with support for individuals with disabilities. Customers rave about the cleanliness of the store and the professionalism of the team, with special mentions for Tisa's great service and the pet care manager, Chris. While the store is praised for being well-stocked and maintaining a nice atmosphere, some visitors note the challenge in finding assistance due to staffing shortages and a few experiences with pricing discrepancies that were swiftly resolved. Despite these hiccups, the support for PetSmart Waterbury remains strong, buoyed by its wide variety of products, including a great selection of small pets, grooming services, and a pet hospital on-site. While prices may run a bit high, the overall sentiment leans heavily towards a positive shopping experience, making it a recommended stop for pet owners in search of quality care and products for their furry friends.
Last Updated: 2024-02-24


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  • jevon johnson
    Reviewed on Google

    Quick easy knowledgeable Staff

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  • Luis Monzalvo
    Reviewed on Google

    Son amigables y muy profesionales lo recomiendo

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  • Patti Braun
    Reviewed on Google

    Clean store and friendly staff

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  • Kt Harr
    Reviewed on Google

    Great service by Tisa

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  • Kathy
    Reviewed on Google

    PetSmart supports individuals with disabilities. Chris, the pet care manager is great. We thank Paula in the pet care department as well. Thank you.

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  • Wallace Hitchcock
    Reviewed on Google

    Always well stocked . Nice employees but definitely staffed. Hard to find a human.

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  • Aiden Shedd
    Reviewed on Google

    It’s a perfect, animal friendly place so I recommend this place! I don’t have much to say

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  • Harry D.
    Reviewed on Google

    This place is kinda weird. I called them to ask how much it would charge to get my dogs 2 claws clipped, and since I’ve been there before, they would only charge $12. I went and they tried to charge me $120… I had to argue with them to get the right price. It was a weird vibe

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  • Veronica Maciel
    Reviewed on Google

    Great staff, nice atmosphere, always clean and friendly.

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  • Patrick Moody
    Reviewed on Google

    Eh, a little messy

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  • L. S McR
    Reviewed on Google

    4.5⭐They have what you need usually variety, I you can order PetSmart online, the only – for me personally it’s a lil expensive. Stay Safe Positive Happy & Healthy ✌🏼🐕🐾🐈‍⬛

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  • Raúl Crespo
    Reviewed on Google

    Mucha variedad de productos y pese y periquito y comidas para animales

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  • Kristina Kershaw
    Reviewed on Google

    Some employees haven’t the faintest clue. Not their fault. Staffing shortages gets us all 🤷🏼‍♀️

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  • John Katz
    Reviewed on Google

    Nice

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  • Lissa Toupin
    Reviewed on Google

    Love PetSmart 😍 great stuff but kinda expensive

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  • SCOTT BIONDI
    Reviewed on Google

    Sucks and expensive

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  • Dr. Rappingstein
    Reviewed on Google

    Clean with helpful staff. Good groomers plus a pet hospital. Plenty of parking with lots of merchandise and good selection of small pets.

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  • Carol Olsen
    Reviewed on Google

    Clean store. Friendly staff. Prices are a little high. Products usually in stock.

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  • Mercedes Gerena
    Reviewed on Google

    I love the way they cut my baby hair cut.milo

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  • Steven Mufalli
    Reviewed on Google

    Good selection but high prices

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Rating

Business ID: 55389

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