Sign In

PetSmart Wauwatosa love pets, and we believe loving pets makes us better people. That’s one of the many reasons we do Anything for Pets – because they will do anything for us. Anything for Pets is our commitment to pet parents, it’s how we do business and who we are as pet lovers. As the leader in pet care, we make our decisions based on how we can bring pet parents closer to their pets.

From dressing in matching costumes, to finding the perfect treats and toys, we innovate solutions and unique, must-have products to create more ways for pets to be a part of our everyday lives.

Our trusted and skilled associates share the same passion for pets as the pet parents we serve, helping pet parents choose from our offering of the largest variety of pet products and services in one convenient place – in your neighborhood or the palm of your hand. With more than 1,660 locations in North America, we pride ourselves on our unrivaled variety of pet food, treats, toys, and apparel, as well as our services including training, grooming, boarding and more.



Improve this listing

Reviews (20)

Add a Review

4.0 out of 5.0
Rating 4.0

Review Summary


Here's a summary of the recent reviews on The Pet Community - Powered by AI
PetSmart Wauwatosa seems to have a mixed bag of reviews, but the positives shine through, highlighting a community's diverse experiences. While some customers have faced challenges with staff knowledge and customer service, others can't help but praise the friendly, knowledgeable staff and the high-quality items available. The grooming services, especially for the beloved Shiba Sushi, come highly recommended, showcasing the care and attention pets receive. Despite a few hiccups in customer interactions, many find PetSmart Wauwatosa a great store with a nice selection, well-cared-for animals, and excellent prices. The place is described as amazing by some, with a clean environment and a staff that's generally friendly and helpful, making it a go-to for pet needs and grooming.
Last Updated: 2024-02-24


All reviews

  • Raf Garcia
    Reviewed on Google

    The workers here are EXTREMELY unknowledgeable. They huff and puff when you ask for assistance, and act like theyre doing you a favor to check you out. It’s not our fault that you work at pet smart . Make better life choices .

    I was told (by a girl not even in uniform)that I couldn’t purchase 5 platy fish to feed to my reptile because they were “pets”
    I was then told I could buy a “feeder fish”
    A 25 gallon tank full of 150+ minnows that are either dead or eating each other…

    The “manager” never even heard of the type of reptile I own even tho they’re sold in pet shops.
    Once I asked a worker if they sold an automatic water pump and he replied no. It took me 5 minutes to search the 3 aisles they have in the store to find it…

    CORPORATE! Where you at corporate??
    We need a new batch of entry level workers!

    Helpful Review

    Share this review:

  • Anthony Molina
    Reviewed on Google

    Rude lady working in the fish department.

    Helpful Review

    Share this review:

  • Ann Brown
    Reviewed on Google

    I take my Shiba Sushi here for her grooming as it’s right by my apartment and they always take good care of her. She loves all of the girls who groom her.

    Helpful Review

    Share this review:

  • Chloe L
    Reviewed on Google

    High quality items, well-cared-for animals, nice selection, friendly staff.

    Helpful Review

    Share this review:

  • Roy Niedfeldt
    Reviewed on Google

    Great store nice staff

    Helpful Review

    Share this review:

  • DRH H
    Reviewed on Google

    Pretty much everything you want and need. Can get a little confusing trying to find what you need when you’re in there but that’s because there’s so much stuff to look at when you’re in there.

    Helpful Review

    Share this review:

  • Robert Whitman
    Reviewed on Google

    This place is amazing! The people are awesome!

    Helpful Review

    Share this review:

  • Mona Turner
    Reviewed on Google

    Nice place and great prices ☺️

    Helpful Review

    Share this review:

  • Tyler D
    Reviewed on Google

    Was discriminated against at this location because I am black, went in to buy water conditioner for my fish tank. I went to the cashier put the bottle I was buying on the counter and paid for it while the empty bottle was in my hand. The cashier waited until I left counter and get to walk out to say “hey do you need to pay for that?” I said “the empty bottle that you don’t sell in this size no.” There was many ways that the cashier could have asked and not waited for me to be half way out the door and not to apologize. Don’t go here

    Helpful Review

    Share this review:

  • LVEABLE_AISHA
    Reviewed on Google

    Love Petsmart they have wonderful & great staff have every item in stock I need for my pet family groom salon is excellent as well keep up great work

    Helpful Review

    Share this review:

  • Kindra Bryd
    Reviewed on Google

    Nice store

    Helpful Review

    Share this review:

  • HootingCat 227
    Reviewed on Google

    Nice place. It’s clean and have a knowledgeable person about snakes

    Helpful Review

    Share this review:

  • Beverly Phillips
    Reviewed on Google

    Always love her cut.

    Helpful Review

    Share this review:

  • R C
    Reviewed on Google

    Just had a very strange encounter with one of the employees.She refused to sell me a fish unless i had a filtration system. She told me it was unethical to buy the fish, a beta, without a filtration system. Beta fish are sold in plastic cups inside petsmart.They’re not even sold kept in filtration systems in the store. They are in little cups. She apparently needs power and control, ok. I will go to another store.

    Helpful Review

    Share this review:

  • Peggy Oberbeck
    Reviewed on Google

    Great store! Always has my dogs Purina Proplan in stock!! Great, convenient location too. Silly Barney enjoyed shopping too for his dinner!

    Helpful Review

    Share this review:

  • michael flynn
    Reviewed on Google

    In for a bag of food. They had in stock what I was looking for, but only in the 16 lb bag. Purina ProPlan…this sure has gotten expensive

    Helpful Review

    Share this review:

  • Lela Hoover
    Reviewed on Google

    Fey, did an excellent job grooming my dog. From this point on she will be the only one I make appointment with for grooming.

    Helpful Review

    Share this review:

  • D Castle
    Reviewed on Google

    Clean and staff is friendly.

    Helpful Review

    Share this review:

  • Glen Martin
    Reviewed on Google

    Good place to dog food

    Helpful Review

    Share this review:

  • Myra Longaker
    Reviewed on Google

    Great prices. Very friendly staff.. I go here every week and Love saying Hi to Anna..

    Helpful Review

    Share this review:

Add Review

Leave a Reply

Your email address will not be published. Required fields are marked *

Rating

Business ID: 55395

Nearby businesses in this area