PetSmart Wentzville love pets, and we believe loving pets makes us better people. That’s one of the many reasons we do Anything for Pets – because they will do anything for us. Anything for Pets is our commitment to pet parents, it’s how we do business and who we are as pet lovers. As the leader in pet care, we make our decisions based on how we can bring pet parents closer to their pets.
From dressing in matching costumes, to finding the perfect treats and toys, we innovate solutions and unique, must-have products to create more ways for pets to be a part of our everyday lives.
Our trusted and skilled associates share the same passion for pets as the pet parents we serve, helping pet parents choose from our offering of the largest variety of pet products and services in one convenient place – in your neighborhood or the palm of your hand. With more than 1,660 locations in North America, we pride ourselves on our unrivaled variety of pet food, treats, toys, and apparel, as well as our services including training, grooming, boarding and more.
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Review Summary
Here's a summary of the most recent reviews on The Pet Community
PetSmart Wentzville seems to be a mix of experiences for its patrons, ranging from highly satisfied to a bit let down. Customers praise the store for its welcoming staff, quick service, and the ease of getting in and out with what they need, especially when it comes to pet grooming and finding good deals. The friendly and knowledgeable employees really stand out, making shopping for pets a breeze for many. However, there are moments when the store could improve, such as better maintenance of fish tanks and ensuring enough staff is available to avoid long waits at checkout. Some customers faced issues with the store's opening times and customer service in specific instances. Despite these hiccups, the overall sentiment leans positively, with many finding PetSmart Wentzville a great place to shop for their furry, scaly, or feathery friends, thanks to its vast selection and the occasional stellar find like healthy Skinny Pigs.
Last Updated: 25/02/2024
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Business ID: 55409
Tim Love
Normal petsmart, went in for a dog harness and toys
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Michael Blizzard
I was Completing a doordash however pets mart was welcoming at the door also helpful as I was greeted at the door by a nice woman at the register she also asked if help was needed or picking up a order she immediately grabbed the order I was picking up in a timely fashion. I was in and out as service was also on point making my experience overall great
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Ashley Ovchinikov
Went here at 5pm on Saturday night to look for a fish. Was absolutely disgusted by the tanks. It looked like no one has cared for or checked on the fish in days. There was multiple dead fish everywhere, and also lots of decor was knocked over and floating around.
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Laura
Showed up at 9:50 on Sunday, assuming they opened at 9 like last time I was there; doors were open, other shoppers looking around. Was quite a few people in line. Found what I needed, by then there were 7-9 people in line. Suddenly 5 minutes to 10 a man appears from the back and yells what are you all doing we don’t open til ten get out. Ooookay maybe lock your doors and make your hours larger on the door? There were a ton of us in there shopping for a while, I saw a worker as I walked in and they didnt say anything!
Helpful ReviewAnd what’s with making customers feel like idiots and losing what would have easily been $500+ in profit 5 minutes til opening? Cashing in my points and switching to Petco.
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Wes Jeffries
Got what I needed. But per usual not enough employees. Waited a long time in line to check out.
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Mike Fix
Nice employees Quick in and out to get the things I needed.
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Heather Anderson
By far the best location. Pet grooming is stellar
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Melissa Bock
Seems like every time I go in, there are always 4 or 5 people in pine and 1 cashier. The last few times I have gone in, they have been out of the 1 item I am there for. You can’t celebrate your fur babies’ birthday without a cake!
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Alicia Googles
Found everything I stopped in for and a few items on sale. Plenty of friendly people working were available for assistance.
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Chad Welch
Great place!
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Magnum Pudding
Staff was fantastic. I went in to make a return and ended up leaving with a pair of Skinny Pigs. They were so sweet and healthy!! Now they’re spoiled little princesses!
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Brady Ryan
Been going here a long time! Always good! Could use a few more tellers though
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Elisha S
Very nice staff. Got my dog groomed here today (9/13/2023) as an interim because my groomer was booked out. I am impressed with this location. I am very satisfied with the quality and care provided by the staff.
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Jason Palmer
Knowledgeable and friendly staff.
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Destrucity
Stood there for 15 minutes waiting on assistance and no one came lady was 3 feet from me and ignored me the entire time.
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Angela Sing
I buy my fish here and bought my lizard food place for ur animals
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Mike Walsh
Website won’t Is show what’s in stocks I called they can’t tell you not going to drive 50 miles round trip to spend $250 and may not have product DONE SHOPPING THERE
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Justin Weaver
Took great care of my dog
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Pam Ledford
Just had the worst experience, Mandy is by far one of the worst groomer we have ever taken our dog to and she has an horrible attitude problem when you question her.
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Marshell Foss
Already filled out twice…thanks!
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