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PetSmart Wesley Chapel (New Tampa) love pets, and we believe loving pets makes us better people. That’s one of the many reasons we do Anything for Pets – because they will do anything for us. Anything for Pets is our commitment to pet parents, it’s how we do business and who we are as pet lovers. As the leader in pet care, we make our decisions based on how we can bring pet parents closer to their pets.

From dressing in matching costumes, to finding the perfect treats and toys, we innovate solutions and unique, must-have products to create more ways for pets to be a part of our everyday lives.

Our trusted and skilled associates share the same passion for pets as the pet parents we serve, helping pet parents choose from our offering of the largest variety of pet products and services in one convenient place – in your neighborhood or the palm of your hand. With more than 1,660 locations in North America, we pride ourselves on our unrivaled variety of pet food, treats, toys, and apparel, as well as our services including training, grooming, boarding and more.



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Reviews (20)

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4.7 out of 5.0
Rating 4.7

Review Summary


Here's a summary of the recent reviews on The Pet Community - Powered by AI
PetSmart Wesley Chapel (New Tampa) has been making quite the impression on pet owners in the community. From heartwarming stories of staff members going the extra mile to reunite a customer with a lost phone, to the skilled grooming services leaving pets looking their best, it's clear this place knows a thing or two about exceptional customer service. Regulars rave about the training sessions with Torin, whose expertise and patience have made a noticeable difference in their pets' behavior. The store doesn't just shine in customer service; their wide range of pet supplies and the recent addition of a modern, digital-age vet clinic demonstrate their commitment to providing everything a pet owner could need. While some have mentioned the pricing can be a bit steep and raised concerns about the care for smaller pets at the vet, the overall sentiment remains overwhelmingly positive. Customers appreciate the hassle-free returns, the friendly and helpful staff, and the joy their visits bring to both pets and family members. Despite a few hiccups, PetSmart Wesley Chapel (New Tampa) stands out as a beloved destination for pet essentials and more, fostering a community of happy pets and even happier owners.
Last Updated: 2024-02-25


All reviews

  • Rachel Haywood
    Reviewed on Google

    Get my parents dog food here regularly. Went for the 50lb bag today and left my phone in the cart. They were super nice and got it back to me.

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  • Rodneywatson Silkey605
    Reviewed on Google

    Had our poodle groomed, she looks great.

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  • Bob Smith
    Reviewed on Google

    We of course go to Petsmart in Wesley Chapel to get things for our puppy, Oreo, and we have also been going there to train her, as well. Torin (hope I got that spelling right) is our instructor/facilitator. What an amazing wealth of knowledge, patience and skills he has!! After a few weeks of training our dog, my wife and I are SO convinced that this was money well spent. SO happy we found Torin.

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  • Sergio Luna
    Reviewed on Google

    Great customer service, the guys at the fish department.

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  • James
    Reviewed on Google

    Had a return. They didn’t have another in stock but refunded a 130.00 item with no problem

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  • Andrew Sgro
    Reviewed on Google

    Always overpriced.

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  • Brian Fuller
    Reviewed on Google

    Great customer service on a return. She made it very easy without any hassle. Thank you!

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  • Kristi Mitchell
    Reviewed on Google

    Very fast and convenient service.

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  • Tony B
    Reviewed on Google

    Always great service and a good selection.

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  • James Ryle
    Reviewed on Google

    Great place to deliver

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  • Aimee Thompson
    Reviewed on Google

    Love Dr Alejandra Navarro DVM and staff!!! Always so kind and provide the best care to my precious long time companion Romeo 💕

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  • monica cox
    Reviewed on Google

    Great helpers ok prices clean store

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  • Dmitriy Chaikovskiy
    Reviewed on Google

    Amazing place, lots of good stuff here for your beloved pets 👏 💙 😀

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  • WikedSpartan
    Reviewed on Google

    not a bad place to get everyday pet items some things are a more expensive than they should be but still enjoy coming here for our pet needs.
    *update*
    This location has added their own vet clinic(not Banfield) now and it seems very digital age and minimalistic. I have not used it however.
    plenty of dog and cat food options a few options for fish and other animals.

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  • Theresa Cass
    Reviewed on Google

    I was having trouble finding the right food for my new puppy. They were very helpful.

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  • Joan Miller
    Reviewed on Google

    Great store, my grandkids love to go here to play with the kittens and view all the hamsters, snakes, turtles, birds fish,etc. We brought home some beta fish so each child can learn responsibility and know what it feels like to have someone depend on you for food and a clean safe environment. The staff is so nice, friendly and helpful.

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  • Amanda Gentry - Abreu
    Reviewed on Google

    I want to know why there are videos spreading around social media about many petsmarts around the states dumping live animals in the dumpster!

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  • Julie Prillerman
    Reviewed on Google

    Pet smart always has what I need for my animals. We love going to look at all the animals and fish as well. Just be weary of taking your pet rats here to their vet dept. I took my Rat in, and they just charged me $143 and then gave me meds she didn’t even get to use because she died before I could even give her a dose. I don’t think they know how to care for such small pets. But, that’s the vet side of it. The actual store is great.

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  • James McGriff
    Reviewed on Google

    Getting here was simply the best thing for me at the time.

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  • Rachel Lynn
    Reviewed on Google

    First time visit and liked variety throughout the store

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Rating

Business ID: 55411

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