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PetSmart Berlin love pets, and we believe loving pets makes us better people. That’s one of the many reasons we do Anything for Pets – because they will do anything for us. Anything for Pets is our commitment to pet parents, it’s how we do business and who we are as pet lovers. As the leader in pet care, we make our decisions based on how we can bring pet parents closer to their pets.

From dressing in matching costumes, to finding the perfect treats and toys, we innovate solutions and unique, must-have products to create more ways for pets to be a part of our everyday lives.

Our trusted and skilled associates share the same passion for pets as the pet parents we serve, helping pet parents choose from our offering of the largest variety of pet products and services in one convenient place – in your neighborhood or the palm of your hand. With more than 1,660 locations in North America, we pride ourselves on our unrivaled variety of pet food, treats, toys, and apparel, as well as our services including training, grooming, boarding and more.



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Reviews (20)

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4.2 out of 5.0
Rating 4.2

Review Summary


Here's a summary of the recent reviews on The Pet Community - Powered by AI
PetSmart Berlin comes across as a beloved one-stop shop for pet owners in the area, offering a wide selection of products for a variety of pets, from cats and dogs to fish and guinea pigs. Customers rave about the perks of shopping here, like the Pet Perks club, which offers frequent discounts, and the convenience of services like same-day grooming appointments—even for emergencies like skunk encounters! The store is praised for its cleanliness and the helpful, friendly staff, though there's a mention of a busy day leading to a longer-than-expected wait for a service. While there's a hiccup with a fish tank purchase and a note about occasionally running out of specific items, the overall sentiment is positive, highlighting the store's ability to meet diverse pet needs with great customer service and a wide product range. Whether it's a special diet for a bearded dragon or a new harness for a pup, PetSmart Berlin seems to make pet shopping a breeze and a pleasure for its customers.
Last Updated: 2024-02-25


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  • Tj Gotti
    Reviewed on Google

    They always have the Pet fresh Vital food for my Pepper and I love doordash delivery

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  • G S
    Reviewed on Google

    Always offering discounts to shop here. Sometimes Natural Balance dry cat food out of stock. Store is usually very clean and cashiers and staff are helpful and friendly. Small cat adoption area in store.

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  • A. “BackSeatRider” W.
    Reviewed on Google

    Associates were polite and helpful. Store was clean and well stocked. Was able to find guinea pig food, scoopable cat litter and dog treats for great prices in the clearance section. Bought two reasonably priced flea collars as well. Pet smart always has what I need for my pets when I need it. We have many different pets (turtle, large aquarium with fish, guinea pigs and cats) and I can count on PetSmart to have everything to keep our pets happy and healthy. I love being a member of the Pets Perks club because my points add up quick and I get money off my purchases frequently!

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  • David Hoppel
    Reviewed on Google

    Pleasant staff.

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  • Rich Campbell
    Reviewed on Google

    Retractable leash

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  • Robert Simpkins
    Reviewed on Google

    Beyond grateful for fitting our Bogie in today with a same day grooming appointment. Around 4 am he got sprayed by a skunk, we did our best with the smell but still had it on him. He’s home now relaxing, smells great, nails trimmed thanks to the staff here. Thank you so much and wish I remembered your names.

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  • Ultra Gamer Zak
    Reviewed on Google

    Had what I needed for my fish Goldie

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  • al pallanti
    Reviewed on Google

    Excellent service and excellent selection

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  • Brandi Marie
    Reviewed on Google

    Went in today to have a nail trim and grind for my pup. They were all understandably busy. Seemed like everyone was having a bad day. Awkward silence. I ask if I should come back tomorrow morning. I was told 15 or twenty minutes from a tall, heavy set young lady with an attitude. She said she would page me overhead when ready and ask my dogs name. I watched her walk in and out of the grooming area. No one called for us. I waited in the store for 1 hour before purchasing my own trimmers and leaving.

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  • Tony B
    Reviewed on Google

    Bought a fish tank for my son. Set the tank up. Tested the water the next day and all levels were perfect. My wife took my son back to get the fish he wanted and the man that runs that section refused the sale bc he remembered us from the previous day. He said the water was not ready yet. I’m sorry I forgot you were in my house when I tested the water. Will not go back. Store looks ghetto anyways.

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  • Wayne Hunter
    Reviewed on Google

    Nice one, clean

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  • Chris Vaughn
    Reviewed on Google

    Always a quick in and out. They have all your pet needs.

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  • Edward Parkes
    Reviewed on Google

    Had what I wanted, knowledgeable help!

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  • Christopher Boss
    Reviewed on Google

    Took my dog in to get groomed. The grooming staff are all very nice and seem like they genuinely care about the animals. They even know some of them by name, because they’re brought there frequently enough. I’ll be taking my dog back to get groomed.

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  • Craig Buffington
    Reviewed on Google

    Pet friendly store, great staff and great selection for your pets. We needed a new harness and they let us take it out of the package and try it on. They always have what we need. My pup always loves coming here.

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  • Peg Hagerty
    Reviewed on Google

    I went in there to get food for a bearded dragon and was going to consider adopting a dog but they don’t have dogs there. They have cats, fish, crickets, lizards. Why don’t you have dogs, that’s not being very PetSmart now is it?

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  • Michael Arons
    Reviewed on Google

    Typical pet supply store…every dog brand you would want.

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  • Renee Comfort
    Reviewed on Google

    Great customer service.

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  • Jimi Ray
    Reviewed on Google

    Great place employees are always helpful and good prices

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  • Anthony Figueroa
    Reviewed on Google

    PetSmart in Berlin NJ is a well kept store to purchase every item for your pets. Store associates are professional, friendly and courteous. Shelves are always stocked. Great job!

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Rating

Business ID: 55415

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