PetSmart Fargo love pets, and we believe loving pets makes us better people. That’s one of the many reasons we do Anything for Pets – because they will do anything for us. Anything for Pets is our commitment to pet parents, it’s how we do business and who we are as pet lovers. As the leader in pet care, we make our decisions based on how we can bring pet parents closer to their pets.
From dressing in matching costumes, to finding the perfect treats and toys, we innovate solutions and unique, must-have products to create more ways for pets to be a part of our everyday lives.
Our trusted and skilled associates share the same passion for pets as the pet parents we serve, helping pet parents choose from our offering of the largest variety of pet products and services in one convenient place – in your neighborhood or the palm of your hand. With more than 1,660 locations in North America, we pride ourselves on our unrivaled variety of pet food, treats, toys, and apparel, as well as our services including training, grooming, boarding and more.
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Review Summary
Here's a summary of the most recent reviews on The Pet Community
PetSmart Fargo seems to be a mixed bag of experiences, according to customers. Many praise the store for its decent stock, rewarding loyalty system, and the availability of knowledgeable salespeople, especially when it comes to product advice. The grooming services receive accolades for quality, and the store is hailed as the go-to place for reptile food by devoted patrons. The friendly staff make shopping with pets a joy for many, contributing to positive in-store experiences. However, there's room for improvement in the reptile section, with calls for more experienced or better-trained employees to support pet owners. Additionally, a few customers expressed dissatisfaction with grooming services, citing discrepancies in quoted prices and the quality of the grooming. Accessibility and staff interaction with service animals also raised concerns for some, highlighting the importance of sensitivity and awareness in customer service. Despite these hitches, the store's extensive variety and the staff's usual helpfulness seem to keep many customers returning.
Last Updated: 25/02/2024
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Business ID: 55423
Alyssa Iglesias
Decent stock and employees. However they need more experienced people or better taught employees working in the reptile section. I adopted two bear dies and the people working had no idea anything about dragons to answer any questions
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Martha Johnson
Great store. Reward system is decent too.
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Jam Bitt
Great store great grooming!
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Kathy Swanson
Actually had salespeople available and willing to help. They were knowledgeable on products
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Brandon Terry
Only place I go for reptile food
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Lisa “vikingslt46” M
I have gone to this Petsmart for over 10 years and have never had an issue with any associate. Always extremely helpful and readily available to help.
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Wendy Hauff
Great friendly staff, we brought in our puppy and the staff was very nice.
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Jodi Peterson
Called there to get a quote for a puppy pedi fani wash and trim was told $43.00 scheduled an appointment for Saturday anyway got there to pay was given a bill for $60.00 then my puppy was brought out no trim at all his nails and fanny were not trimmed well at all. I complained about it and the price Amber didn’t seem to care she wrote 20% off on the bill which is not $43.00 to make a long story short will never use there grooming services again I will be going back to petco
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Joel Jacobs
Came in to get a bag of science diet brought my fur baby in and she picked out two puppy toys and she absolutely loved it I did too.
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Kayla Seifert
Got our new dog Snoopy a name tag
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Paul Davidson
there was a very attractive girl that works here that greeted me with a big smile and offered assistance on my way through the door. I was there to pick up for uber delivery but I believe I may never return to petco to shop for my beardie again. Petsmart won my business today
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Dorian
I had to delete my review because I initially thought I was reviewing the grand forks store. My pup loves the grand forks store. She will actively try to keep me from the fargo store.
In Fargo: The staff don’t respect her service dog vest and will approach her without asking. The store isn’t very accessible for disabled people in it’s set up, so not even being able to safely have my service dog in there makes it inaccessible completely. The staff also shushed my service dog for barking when they ignored her body language to not approach her, and told me she was not trained properly if she was barking. They were aware she was a service animal, ignored her being a service dog, ignored her signals, and then scolded me and her for doing her job by telling me she was untrained. Make that make sense.
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Jennifer Gwilliams
Had everything I needed for a new pup. Great service.
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Jen S.
Great pet supply store. I hope you guys continue to supply Sheba portions cat food in bulk.
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Gayla Sivertson
Helpful, polite, informative wouldn’t go anywhere else!!
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Troy Longtin
It’s fine
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Adam Pierce
Great friendly staff. The only place we bring our dog to get groomed they do an excellent job.
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Daisy Remmick
Asked a worker for help finding products for my grandma’s barn cat that has an upper respiratory infection (even though I knew what I was going to buy anyways). Almost didn’t help me find the products but insisted that if I didn’t take the cat to the vet it would die and I should give it to a shelter. Scare tactics and treating me like I’m incompetent makes me never want to ask for assistance again.
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Kurkie Jerkie Gaming
If I could honestly give them less than one star, I would. I have a dog that is very well behaved and everywhere else we have taken him they have said so. I arrived to pick up my dog recently from the grooming service to my dog, crying and whining. While I was waiting in the front For them to bring my dog out, I could hear the groomer yelling at my dog by name and telling my dog to shut up. The groomer then came up front and asked after they noticed I was there how long I was waiting. I told them that I was waiting for approximately 10 minutes. They then seemed extremely embarrassed. Yet they still had the audacity to tell me that my dog needs training after yelling at my dog. Honestly, will tell everybody and anybody to not go here to get their dog groomed.
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Michelynn Ruddell
Huge variety
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