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PetSmart Hazleton love pets, and we believe loving pets makes us better people. That’s one of the many reasons we do Anything for Pets – because they will do anything for us. Anything for Pets is our commitment to pet parents, it’s how we do business and who we are as pet lovers. As the leader in pet care, we make our decisions based on how we can bring pet parents closer to their pets.

From dressing in matching costumes, to finding the perfect treats and toys, we innovate solutions and unique, must-have products to create more ways for pets to be a part of our everyday lives.

Our trusted and skilled associates share the same passion for pets as the pet parents we serve, helping pet parents choose from our offering of the largest variety of pet products and services in one convenient place – in your neighborhood or the palm of your hand. With more than 1,660 locations in North America, we pride ourselves on our unrivaled variety of pet food, treats, toys, and apparel, as well as our services including training, grooming, boarding and more.



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Reviews (20)

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4.0 out of 5.0
Rating 4.0

Review Summary


Here's a summary of the recent reviews on The Pet Community - Powered by AI
PetSmart Hazleton seems to be riding a wave of mixed reviews, but the scales tip towards the positive, showcasing its strengths and areas for improvement. Customers praise the store for its cleanliness, variety of pets, and especially the knowledgeable and friendly staff, with special mentions to Vanessa for her exceptional service and Blanca for fantastic grooming skills. The store's wide selection of items for pets, including a substantial fish collection and great deals on grooming services, has made many pet owners happy, allowing their furry friends to accompany them shopping. However, some concerns were raised about the care for certain animals and the selection of products like fish tanks and parrot toys. Despite these mixed experiences, the store's commitment to partnering with local shelters for cats and dogs adoption and its array of services from grooming to vet care underlines its dedication to pets and their owners. The feedback about the pricing and the condition of some animals, particularly a ball python, indicates areas for potential improvement. Yet, the overall sentiment leans towards a positive shopping experience, thanks to the store's ambiance, deals, and customer service.
Last Updated: 2024-02-25


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  • Jeannette Rauscher
    Reviewed on Google

    Boy are the prices skyrocketing here.

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  • David Dakin
    Reviewed on Google

    They sell stuff for pets.

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  • Jennifer Sube
    Reviewed on Google

    Great place! So clean & the staff is great!

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  • Jeremy Ogorman
    Reviewed on Google

    I called ahead about a ball python. Upon arrival we met with Vanessa. We had many many questions and she had even more answers. She didn’t try to upsell us anything and instead gave options and the quality of those options. She went in the back to search for a kit we found online and found it for us. We then ended up buying more of the higher quality items because we knew the reason why it was better. We are enjoying ssssssnuggles (ball python) and everything has been smooth sailing. 10/10 service. The store itself is very very clean and organized no clutter anywhere. The cashier who checked us out had us laughing and capped off the perfect experience. I cannot remember his name unfortunately. Overall I would reccomend others to come here for pets and pet needs.

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  • GS
    Reviewed on Google

    Just got my two GSD’s groomed. Great job. Thank you.

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  • Chris Altieri
    Reviewed on Google

    Was disappointed with selection of fish tanks and parrot toys. Clean and employees were nice, prices were competitive

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  • TRK bean
    Reviewed on Google

    Wish the beta fish has proper equipment but I understand that’s just a corporate problem and not specific store issue. for this specific store, it was nice, no complaints and nice workers.

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  • Jack robin
    Reviewed on Google

    They have a very large fish collection, salt water and fresh

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  • Avahsmommyblu
    Reviewed on Google

    Love this store because our dogs don’t have to stay home but I shop sale prices and clearance most times

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  • T Kett
    Reviewed on Google

    Blanca does a fantastic job every time and I will continue to bring my pet, Darla, to her! She’s very kind, careful, and did exactly what I asked for in Darla’s cut. 11/10

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  • Eileen Bunk
    Reviewed on Google

    My baby peppi my angel looks beautiful my baby likes going to get groomed he is my baby

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  • Norma Cintron
    Reviewed on Google

    I take my dogs there but I’m disappointed cause I feel that they are treated differently I just notice today that they give other dog like a bandana for boy and I believe for girl maybe a bow and one of the dental bone but not to my dogs that is not right I pay like the other people I will make sure I say something next time and I love all 4 like if they were my kids not dogs

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  • Catie Kennedy
    Reviewed on Google

    Semi clean and organized… staff wasn’t very attentive or helpful and purchase or adoption was limited. I wasn’t overall impressed…

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  • Shelby Kolesar
    Reviewed on Google

    Great value and choices for anything for pets!!! A variety of pets available for sale and adopting, fish, birds, reptile and small animals, cats and dogs vary by location. The cats and dogs partner with a local shelter (which I think is awesome!) And most locations have a pet salon, where both dogs and cats can be pampered! And some locations also have a vet onsite, a doggy day camp, and pet hotel! There is an awesome rewards program with tons of savings and perks, the atmosphere is laid back and just a great place all around!

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  • Joyce Schwartz
    Reviewed on Google

    I love going to this store always very helpful and my my dog pebbles loves going.

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  • Robert Pickett
    Reviewed on Google

    I took my DD friend to look at Gecko tanks and supplies. I forgot her names but she took the time to explain everything to him. He left with brochures and a better idea on what he needs to plan and budget for. A good experience for everyone.

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  • Tiffany Ann
    Reviewed on Google

    I came for a ball python due to the conditions it was in. He is shedding and needs to be in humidity between 70 and 80% at all times. On one side the humidity read 30% the other side read 40%. He can’t properly shed. It’s coming off in flakes and is stuck to his face and eyes. When I brought this up to the manager I was met with rudeness. So we gave it right back only with the facts. The snake is also under weight. It’s going to take me some time to get him where he needs to be but I’m just glad I was able to get him so I can give him the proper care he needs. This petsmart needs to do better

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  • Cody Sheldon
    Reviewed on Google

    This Pet Smart in Hazelton Pa is not taking good care of their snakes, this poor snake was having one heck of a time trying to shed. They had very low humidity not the right temperature and they even under fed him . I asked the store manager to adopt him and she refused. She wanted us to pay the $49.99. Which either way we would, but this snake is under weight and not in the best health, you can tell. The store manager was extremely rude to us and acted like we didn’t know what was going on. We asked if she can lower the price even a little bit then just to help us for the added cost to get it back to full health, she got really snippy and refused. She was very rude. There was other animals that looked not in great health. This snake you can definitely tell was not in great health. It’s sad that pet smart treats not only their animals poorly but they also treat their customers with disrespect.

    If it wasn’t for us really being animal lovers and wanting to rescue an animal who needs help, I would never come back to here knowing the “behind the scenes” and how they treat animals

    I would give negative stars if possible

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  • slosh slosh
    Reviewed on Google

    Sometimes there are some great deals

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  • Adam
    Reviewed on Google

    I take my dogs here to get their nails clipped. Always friendly staff. Prompt service. Never had any issues.

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Rating

Business ID: 55425

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