Sugarloaf Animal Hospital is featured on The Pet Community as a trusted provider of vet services.
Sugarloaf Animal Hospital Contact Information and Customer Reviews
Find essential contact details and read reviews from other pet owners below.
Your Experience Matters
Have you paid a visit to Sugarloaf Animal Hospital? Your opinion counts! The Pet Community thrives on reviews from people like you, recommending high quality pet services that reach a wider community of responsible pet owners.
🌟 Leave Your Review
Help build a better pet community by sharing your experience. Add your review now.
Own This Business?
If you’re the business owner, discover how to claim your listing and take control of your listing. Learn more.
Location
Improve this listing
Michelle Whitehorn
Can’t fault Sugarloaf at all when they took on our dog after we were left feeling very deflated when previous vet didn’t recognise her deterioration, spending 3 nights in emergency hospital. Sugarloaf cared for our dog Jatz and followed up multiple tests, updating us and have been so supportive when we were incredibly anxious about our fur babies health.
Helpful ReviewWe hope you all enjoyed the chocolate treats.
Share this review:
Sugarloaf Animal Hospital
Hi Michelle – The chocolates were a lovely surprise. Thank you so much. We hope that Jatz is doing well now.
Helpful ReviewSarah Reid
Amazing. Was a mess when our little lovebird broke his leg. Very caring and wonderful service.
Helpful ReviewShare this review:
Sugarloaf Animal Hospital
HI Sarah. Thanks so much. We were very happy to be able to help little Yoda and hope that he makes a full recovery.
Helpful ReviewSarah Foley
I can not recommend Sugarloaf Animal Hospital highly enough, they took such amazing care of my python and all staff were so empathetic and helpful. Thank you guys so much.
Helpful ReviewShare this review:
kazzza79
Friendly service very informative and helpful
Helpful ReviewShare this review:
Michael Watson
We always take our animals here, the staff are absolutely wonderful, so caring and lovely. The vets take great care, explaining everything you need to know, and taking the time to answer all your questions – you never feel like ‘just a number’. If you want your animals to be cared for, they go above and beyond to assist, and they care for animals many other vets don’t even bother with, like rabbits. The costs are not that expensive, and you come away with a happy, healthy pet – can’t argue with that!
Helpful ReviewShare this review:
Rodney Swansborough
Amazing avarian vets…excellent service…
Helpful ReviewShare this review:
Paige Hocking
Can’t recommend this vet enough!!
Helpful ReviewThe vets, nurses and staff are so welcoming and helpful.
I took my 1 year old cat in for a spay and I was very nervous for my baby but the vet was very informative with how the procedure would go, gave a health check and a wonderful nurse was so detailed and helpful with what too do for aftercare. i travelled 40 minutes for the appointment and would happily do so again.
beautiful caring staff and very compassionate towards your little fur babies x
Thankyou for taking great care of my little girl ❤️
Share this review:
Francis Barr
We took our beautiful parrot to Sugar loaf vets because a couple of months ago because no other vet was available on the central coast, our beautiful boy was having difficulty breathing
Helpful ReviewAfter a initial consultation and x-rays the vet said he had abnormal growth in his tummy, total cost? $800 then she proceeded to say that she could operate him for $3000 plus any other costs that “could” arise but no guarantees that he would survive the surgery
We decided to take him home and get a second opinion, we asked the vet if she could prescribe anything for him so he could be more comfortable and she said he could take some pain medication no offers or suggestions unless we would go ahead with the surgery
Which we found out later it was just kids panadol she charged us another $60 for a tiny bottle of panadol bottle
NO COMPASSION WHATSOEVER, money hungry and if you don’t go ahead with their rip off options then take a hike
Would never suggest anyone going there unless you’re prepared to re mortgage your house to pay for your beloved pet vet costs
Share this review:
Sugarloaf Animal Hospital
Dear Francis, Thank you for sharing your concerns. However, we feel unfairly portrayed by your response. First of all, let me assure you we never prescribe Panadol for birds. Cousin was given a prescription pain relief, which can only be given by a veterinarian. After performing X-rays, we found the cause of Cousin’s breathing difficulty was secondary to a large abdominal mass. The size of the mass was pushing out the liver and compressing the airsacs/lungs, which was causing the breathing problems. Our vet explained the findings and, sadly, the poor prognosis. Surgery was discussed as an option, which would be complex and high risk, as Cousin was already compromised with a serious underlying condition, meaning despite our best efforts, Cousin may not survive the procedure. Another option discussed was palliation, where pain relief was offered to assist with Cousin’s comfort. This was the option you chose. We try our utmost to provide various treatment plans and prognoses to choose from and ultimately, that decision is the client’s. If you read our reviews, you will see our staff is constantly praised for their compassion and dedication, so to accuse them of being mercenary is grossly unfair. If you would like to call the Practice to discuss further, I would be happy to talk to you. We can always do better, and we appreciate you taking the time to share your views. We understand that finding out your pet has an unexpected and serious condition is distressing, but the significance of the X-ray findings was thoughtfully discussed and we were very open and clear with the risks and, sadly, the guarded prognosis for Cousin.
Helpful ReviewRobyn McGuirk
Friendly staff my dog was treated well and I was pleased with that.
Helpful ReviewShare this review:
Troy Davis
Absolutely fantastic vet.
Helpful ReviewSugarloaf Animal hospital go above and beyond.
Very impressive service and knowledge.
We traveled 3hours to see this vet and it was worth the drive.
Thank you Sugarloaf Animal hospital for a fabulous experience.
Share this review:
Sharon Oultram
Welcoming and caring staff. Great first experience.
Helpful ReviewShare this review:
Sugarloaf Animal Hospital
Hi Sharon. It was great to meet Rocko too!
Helpful ReviewVery happy to hear that you had a good experience with us.
Brittany Rose
This vet is hands down the worst vet.
They show no empathy towards their clients.
My 5 month old pup was vaccinated and suddenly died 4 days later. She was completely fine before she had the vaccination.
We emailed to let them know that our pup had unfortunately passed away to then having the staff read our message and not sending a message back.
We paid the $140 fee for the “vaccine for life” program and was told we weren’t going to be reimbursed any money even considering our pup had only had 4 vaccines.
Instead we were told “it can be transferred onto your next pet” which I was absolutely disgusted to hear considering w our beautiful girl.
The veterinarian nurses make up any excuses to get more money out of their clients.
My second pup was overdue for his vaccination due to personal circumstances and I was only told that he needed the one vaccine. I was then told for my third pup which I just lost that because she was overdue she would need to have two which makes no sense. If one dog only needs one vaccine, then why does the other dog need two?
They told me my dog had a broken spine, and I needed to pay anywhere from $4000-$6000 for him to have an x-ray. I went and took him elsewhere for a second opinion, and within days he was walking completely fine and back to his normal self.
Helpful ReviewThe staff there are heartless and are only in it for the money.
Share this review:
Beau Leenderts
Thank you for your kind service I had when I first brought Stanly my Guinea Pig to your Animal Hospital, I appreciate that & I also appreciate your team members giving me advice on Thursday when I brought him in again for help about his tooth, I was hoping stanly was able to come through by Friday but it didn’t plan out & that sucks but I do appreciate your team of staff doing the best for stanly. Stanly will be forever in my heart & he appreciate’s all your staff members who helped him who tried to help him through his pain.
Helpful ReviewShare this review:
erin speirs
Dr Daisy and nurses were amazing with my childhood cockatiel, went above and beyond!
Helpful ReviewShare this review:
Sugarloaf Animal Hospital
Hi Erin, Thanks so much for the kind words. We hope that Pixie is doing well.
Helpful ReviewGina Horn
I would like to take the time to thank the Staff of Sugarloaf Animal Hospital for their professionalism. Thankyou so much for the care and attention you gave in trying to save my son’s pet cockatiel Syd. Thankyou for the for the kindness and compassion that showed me and my husband.
Helpful ReviewSyd was hand raised by my son who was 10 when he got him for Christmas 2009. he will be sadly missed and always be apart of our thoughts and memories.
Share this review:
garth proudmore
mmmm, mmmmmmmm
Helpful ReviewShare this review:
Bobby Blazely
Excellent people and extremely caring above just doing their job, we always get either a msg or follow up phone calls asking abt our snakes, yes snakes haha cos they also need checking, great people regards bobby and lacey
Helpful ReviewShare this review:
Conrad Ball
Great help in times of need.
Helpful ReviewShare this review:
Sugarloaf Animal Hospital
Afternoon Conrad, thank you so much for the great feedback and 5 star review. We love knowing we can be here for you and your family members.
Helpful ReviewL Warren
The care and concern for animals and reptiles and birds is genuine and outstanding at this practice. They specialise in Avian medicine.
Helpful ReviewShare this review:
Sugarloaf Animal Hospital
Appreciate the feedback and thank you for the 5 stars! We will always have a special interest in our feathered, scaly and furry friends.
Helpful Reviewmaria bartley
Very caring staff vets specialises in caring for sick birds
Helpful ReviewShare this review:
Emm
Very good place to take your pet.
Helpful ReviewThey are such wonderful people. And very sympathetic, ?
Share this review:
Add Review
Business ID: 1451
Nearby businesses in this area
West Wallsend Produce & Saddlery
76A Carrington St, West Wallsend NSW 2286, AustraliaSugarloaf Animal Hospital
67 Carrington St, West Wallsend NSW 2286, Australia