PetSmart Westerly RI love pets, and we believe loving pets makes us better people. That’s one of the many reasons we do Anything for Pets – because they will do anything for us. Anything for Pets is our commitment to pet parents, it’s how we do business and who we are as pet lovers. As the leader in pet care, we make our decisions based on how we can bring pet parents closer to their pets.
From dressing in matching costumes, to finding the perfect treats and toys, we innovate solutions and unique, must-have products to create more ways for pets to be a part of our everyday lives.
Our trusted and skilled associates share the same passion for pets as the pet parents we serve, helping pet parents choose from our offering of the largest variety of pet products and services in one convenient place – in your neighborhood or the palm of your hand. With more than 1,660 locations in North America, we pride ourselves on our unrivaled variety of pet food, treats, toys, and apparel, as well as our services including training, grooming, boarding and more.
Here's a summary of the recent reviews on The Pet Community - Powered by AI
PetSmart Westerly RI seems to be a bit of a mixed bag according to the latest buzz from the local pet-loving community. On one hand, you've got folks raving about the friendly staff, exceptional service in various departments like grooming, and the store's knack for going the extra mile to satisfy customer needs – be it finding a dog life jacket off-season or delivering a top-notch haircut for the furry little ones. Kendra, in particular, seems to have made quite the positive impression with her haircutting skills. There's also a shout-out for Raymond Blanda, the store manager, whose leadership has earned him high praise and calls for a well-deserved promotion. However, it's not all tail wags and purrs. A few visitors have shared less-than-ideal experiences, from unfortunate miscommunications about product availability leading to wasted trips, to concerns over pet care and customer service from some of the new staff members. Despite these hiccups, many customers have highlighted the wide variety of products on offer, from specialty food brands to essential supplies, even if prices can sometimes run a bit high compared to online options. The grooming department has its fans too, with Hillary getting a special mention for her attentive and skilled work. In essence, while PetSmart Westerly RI has its areas to work on, especially in ensuring consistency in customer service and pet care, the store continues to be a go-to for many pet owners, thanks to its helpful staff, wide range of products, and commitment to pet welfare. Whether you're after a new goldfish, some dog treats, or a festive photo with Santa, it's clear that many find what they're looking for – and more – at PetSmart Westerly RI.
Last Updated: 2024-02-25
Business ID: 55435