PetSmart Westerly RI love pets, and we believe loving pets makes us better people. That’s one of the many reasons we do Anything for Pets – because they will do anything for us. Anything for Pets is our commitment to pet parents, it’s how we do business and who we are as pet lovers. As the leader in pet care, we make our decisions based on how we can bring pet parents closer to their pets.
From dressing in matching costumes, to finding the perfect treats and toys, we innovate solutions and unique, must-have products to create more ways for pets to be a part of our everyday lives.
Our trusted and skilled associates share the same passion for pets as the pet parents we serve, helping pet parents choose from our offering of the largest variety of pet products and services in one convenient place – in your neighborhood or the palm of your hand. With more than 1,660 locations in North America, we pride ourselves on our unrivaled variety of pet food, treats, toys, and apparel, as well as our services including training, grooming, boarding and more.
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Business ID: 55435
Gia Gasparino
My little guy saw Kendra for his haircut and she was great!
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Wilo
great experience, workers were excellent and very nice
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Debby
I love Pet Smart, especially this one! Everyone is so pleasant there.
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Daniela Chita-Perez
Very friendly staff! I went in there to buy a life jacket for my dog (off season) and couldn’t find any on the shelves. The store staff went out of their way to check in the back (twice!), until they found a box tucked in somewhere that had one. Highly recommend! I come to this store frequently and I was never disappointed.
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Paul A
Update made the 40 mile round trip again just because they claimed they had a particular fish I was looking for but of course when I got there it was a 40 Mi wasted trip because they didn’t have what I was looking for even though they claimed they did both on the website and the phone most horrifying of all when I did get there every single tank had dead fish in it run from this place don’t walk run
Seemed all the employee cared about was washing the dogs went in to get some tropical fish, myself and two other customers stood around for almost half an hour trying to chase down an employee but yet they were all in playing with the dogs or hiding in the back couldn’t get anybody so all three of us separate customers walked out and left what a waste of time so bad there wasn’t even a cashier at the register she was in the dog room as well won’t make that trip again
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John Kritz
Ok
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Chely Ann
Sunday June 25, 2023 not one worker was one I had seen before. Apparently there was all new staff, they treated me like I never been there before which I understood as they were doing their job but when I explained to them how I like my dog cut they proceeded to tell me what cut would be better for him and then dragged my dog by his neck to get him to go with them. I explained he does not know any of you people so he may be anxious. I left my dog feeling very uneasy, especially after being told he couldn’t get picked up until 6-7 when his appointment was at 130 and it never took them longer than 3 hours. I was very worried and because I live out of town I had a friend who would pick him up for me. She waited in the grooming waiting room around 4pm until they were done. She walked in and not one dog was being worked on, instead the workers were having free time, She told me she saw dogs being dropped on the floor and the workers saying how they were not filing incident reports, they were handling the dogs very aggressively and speaking to them rudely. She was then asked to step out the waiting room. Another women the same day brought her dog in at 9am and did not get him back until 4pm. I called at 530 wanting to ask how my dog was doing and if they had an updated time on when he would be ready as they said 6-7 was just an estimate. Over the phone they were rude to me and did not tell me how my dog was doing instead they said he would be ready at 6-7 and hung up. They never called when he was ready and told my friend he needed to be cut extra short because of knots even though my dog had no knots because his hair was not very long and I brush him daily. They did not call me to notify me and they charged me over 100 dollars. I will never bring my dog here again. I miss the old workers who made me feel secure leaving my dog there and were so good about communicating. They truly loved animals. My dog is now traumatized he never has come home so shaken up. These new workers do not care for animals and do not take pride in their job. I have brought my dog here going on four years and unfortunately it’s time for me to find somewhere new.
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Monique Cote
Great place form dog treats and people there are very helpful
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m A
This is the best petsmart in the country. The manager Raymond Blanda is the best manager in the world. He should get promoted or moved up to corporate. He needs a pay raise now.
Thank you.
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John “The sheriff” Browning
All kinds of supplies for cats and dogs and other. Animals.
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Kevin Kenney
It was fun and beneficial.
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Austin Watson
Generic big box pet store expect higher prices then you could get online from somewhere like Amazon.
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Amy Walker
Can be pricey!
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Corinne Wagner
Loved the staff! Super helpful and friendly even tho sometimes even us customers can be rude!
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Ann Smith
This store has everything for pets. A wide variety of specialty food brands for dogs and cats. The one thing they do not carry is products from Hartz Mountain. I found that unusual.
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Taylor Desloge
Extremely satisfied with the care Hillary in grooming showed for my dog today. She was thorough, diligent and did an outstanding job.
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Joao
We took our puppy to get her picture done with Santa. I was told it would be emailed to me in 3 to 4 hours that was Saturday never received it. So we called the store they said it takes 48 hours so which is it. Never received it. Called the store on Monday they said they would look into it they called me back said they wanted confirm my info and what the puppy looked like. Then nothing. I know the picture is free but I drove 45 minutes to get there the other stores were booked. I’ve given up. Very disappointed
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Patricia F.
Nice staff and good store but they consistently have one price listed and another one that comes up when you check out. Staff is good about adjusting but I have now resorted to taking pictures of all the prices pertaining to my items. Not sure if they’re hoping people won’t notice and keep overcharging but it feels dishonest.
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Ethan Tomlinson
Yaaaaaaa we got two amazing goldfish here, staff are super nice and fun
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Katie Serra
Very friendly service. I have purchased things from the store and done grooming and training and am satisfied so far.
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