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PetSmart Wheat Ridge love pets, and we believe loving pets makes us better people. That’s one of the many reasons we do Anything for Pets – because they will do anything for us. Anything for Pets is our commitment to pet parents, it’s how we do business and who we are as pet lovers. As the leader in pet care, we make our decisions based on how we can bring pet parents closer to their pets.

From dressing in matching costumes, to finding the perfect treats and toys, we innovate solutions and unique, must-have products to create more ways for pets to be a part of our everyday lives.

Our trusted and skilled associates share the same passion for pets as the pet parents we serve, helping pet parents choose from our offering of the largest variety of pet products and services in one convenient place – in your neighborhood or the palm of your hand. With more than 1,660 locations in North America, we pride ourselves on our unrivaled variety of pet food, treats, toys, and apparel, as well as our services including training, grooming, boarding and more.



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Rating 4.0

Review Summary


Here's a summary of the recent reviews on The Pet Community - Powered by AI
PetSmart Wheat Ridge has become a local favourite for pet owners, thanks to its extensive selection, friendly staff, and top-notch grooming services. Shoppers praise the store for its cleanliness and the exceptional customer service that turns first-time visitors into loyal customers. While some have experienced hiccups, like out-of-stock items or a misstep with product pricing, the team's willingness to go the extra mile—be it through a helpful hand with heavy items or a cheerful refund process—has made many overlook these minor flaws. The store's pet adoption section and the care shown towards both pets and their owners, such as assisting with a smooth adoption process or providing thoughtful grooming, add to the positive atmosphere. However, it’s not all purrs and wagtails; some concerns have been raised over product pricing and the condition of the aquatics area. Yet, the overall sentiment leans positively, with many customers sharing heartfelt stories of excellent service and a welcoming shopping environment. Whether it's for the wide variety of products or the friendly faces, PetSmart Wheat Ridge seems to have carved out a special place in the hearts of local pet lovers.
Last Updated: 2024-02-26


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  • Daria Joanna
    Reviewed on Google

    Friendly. I found what I was looking for. Be back soon.

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  • john daley
    Reviewed on Google

    Excellent selection and good prices too. But watch out! They sold me a bag of dog food six months past its expiration. Made the poor dogs sick.

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  • Joan Bridgett
    Reviewed on Google

    This location seemed to have a bit more out of stock than the one I usually go to, but I may have just caught them at a bad time. The staff was helpful.

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  • Jj Tt
    Reviewed on Google

    Kendra did an excellent job on Leo. The grooming staff as well as the entire PetSmart store is excellent. I fully recommend.

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  • Megan Rahmig
    Reviewed on Google

    Great selection, friendly staff

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  • DandeBug9221
    Reviewed on Google

    Just too expensive, unfortunate too because they have so much cool stuff in there

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  • Brooke Priest
    Reviewed on Google

    Fantastic customer service! The store is also very clean.

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  • Larry Benshoof
    Reviewed on Google

    I had a leaking aquarium that was not quite a year old and I was forced to immediately buy a new one to save my fish and my wood floor. couldn’t wait for a torturous warranty request. after spending five hours swapping out tanks and fish and water etc. I then called Lakewood store and asked if I could have a refund because of my difficulties with a warranty process. No dice so I thought well I’ll try the wheat Ridge store. I was helped by two employees, Sam and Faithful who understood the impossibility of the warranty, and simply said bring your receipt in, and we will take care of you. They cheerfully refunded my money and have made me a faithful PetSmart customer for life. No pun intended.

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  • Kevin Brown
    Reviewed on Google

    Great grooming service for my dog. Clean store, friendly staff, great selection. Their pet adoption section is a great service.

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  • Troy Weatherford
    Reviewed on Google

    Charged $1 more than posted price. When I asked about it, employee said that was the member price. I went and checked the tag and there was no nonmember price. Scummy tactics, got a refund for the correct price.

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  • Michael Johnson
    Reviewed on Google

    I am not happy with the huge% increase in the supplies for my birds, cats and fish. Why is it more of an increase than my human food?

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  • Jessica M Jackson
    Reviewed on Google

    My dog Loves ❤️ coming here! Always nice, clean, and she gets to walk each isle.

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  • justjoolz97
    Reviewed on Google

    Tons of selection for cats

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  • Jan
    Reviewed on Google

    I’ve been coming to this PetSmart on Youngfield for 20 years and never have had a bad experience! The people who work at this location are always friendly and helpful. Faithful is so nice and bends over backwards to get the food my four cats look forward to. It’s been challenging with the pandemic, and I have totally appreciated the extra mile she has gone at times. Good customer service is still alive and well here!

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  • J
    Reviewed on Google

    Good selection of dog food but more expensive than Chewy. Teenage cashier was defensive and unaware of their posted sales prices. Didn’t know how to ring up sales prices.

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  • Griselda Vazquez
    Reviewed on Google

    This is my favorite store.
    Every person at this pet store is amazing and with one of the great customer services. Clean store with variety of products. Associates are very helpful at all times.

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  • Cindy S
    Reviewed on Google

    Had hurt my back & had a 35 lb box of cat litter that needed to go in the car. A very nice young man helped me & saved my back!

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  • Soren Stone
    Reviewed on Google

    My partner and I recently adopted a little black cat from this PetSmart. The name on her cage was Blackie but considering my complexion, I did not keep that name. We named her Fern (aka Fernice aka Fernie Bernie aka Fernie Bernstein). The folks who helped us out at the adoption center were both so sweet and very gentle with her when helping to move her from her cage into her transport carrier. We also want them to know that she was completely settled and confident that our house belongs to her in less than 48 hours. Her favorite hobby is watching the birds and squirrels enjoy their feeder from her window and sitting on her dad’s lab while he plays video games🥰

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  • Juliet Martinez Morales
    Reviewed on Google

    Take my dog here to get grommed

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  • Anthony Donovan
    Reviewed on Google

    For the aquatics area, it’s terrible, a lot of the fish were sick, and dead fish floating around, and the tanks all looked terrible with algae overtaking. Very disappointed and upset with PetSmart in general since this seems to be a common occurrence in the aquatics area.

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Rating

Business ID: 55449

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