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PetSmart Whittier love pets, and we believe loving pets makes us better people. That’s one of the many reasons we do Anything for Pets – because they will do anything for us. Anything for Pets is our commitment to pet parents, it’s how we do business and who we are as pet lovers. As the leader in pet care, we make our decisions based on how we can bring pet parents closer to their pets.

From dressing in matching costumes, to finding the perfect treats and toys, we innovate solutions and unique, must-have products to create more ways for pets to be a part of our everyday lives.

Our trusted and skilled associates share the same passion for pets as the pet parents we serve, helping pet parents choose from our offering of the largest variety of pet products and services in one convenient place – in your neighborhood or the palm of your hand. With more than 1,660 locations in North America, we pride ourselves on our unrivaled variety of pet food, treats, toys, and apparel, as well as our services including training, grooming, boarding and more.



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Reviews (20)

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4.0 out of 5.0
Rating 4.0

Review Summary


Here's a summary of the recent reviews on The Pet Community - Powered by AI
PetSmart Whittier has garnered a mix of feedback from its customers, but the overarching sentiment seems to lean towards the positive. Many patrons have praised the friendly and helpful nature of the employees, with special mentions of the excellent customer service received. The grooming service, in particular, has been highlighted as wonderful, with one pet owner sharing how their 13-year-old Chihuahua, who is usually fearful of groomers, feels comfortable and happy here. The wide selection of products and the store's organization have also been appreciated by shoppers. However, it's not all wagging tails; some customers have shared less-than-ideal experiences. Issues such as not receiving items promised in a special holiday package, encountering rudeness from staff, and a pet returning scared from a grooming session have been noted. Despite these instances, the positive reviews, which include commendations for the store's location, product variety, and overall helpfulness, suggest that PetSmart Whittier continues to be a preferred choice for many pet owners.
Last Updated: 2024-02-26


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  • Yeshua Bullock
    Reviewed on Google

    The employees are always nice!

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  • Al Ca
    Reviewed on Google

    Good

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  • Gloria Petricko
    Reviewed on Google

    My 13 year old Chihuahua loves this place. It’s not the closest groomer to home but she’s happy.
    I’ve taken her to other local groomers where she vigorously shakes in fear and strains in my arms or on leash to go in the opposite direction.
    The groomers are so very pleasant. She doesn’t run for the door when she’s brought out to me. Other store employees have also been pleasant and happily helpful.
    I highly recommend the groomers here. Everyone seems happy to work here.

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  • Vladimir V. Ilinsky
    Reviewed on Google

    I paid for a special holiday package. They didn’t provide me with three of the promised items for my dogs grooming experience. When I first called the girl was nonchalant and seemed bothered and didn’t seen to care! I was summarily dismissed and told the manager wasn’t there???? I asked when the manager would be available to speak to, the groomer just said I don’t know???
    She told me to come back another day to pick up the items they were supposed to have provide me in the first place…. The staff needs to be more customer friendly. courteous and caring. Otherwise you’ll get alot more of these types of negative reviews!

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  • robert yaeger
    Reviewed on Google

    Love this place. The employees are very nice and they have a great selection of products. The pet grooming services are wonderful. Not much has. chnged.

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  • Marie G
    Reviewed on Google

    All went well.

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  • Gary Roach
    Reviewed on Google

    They were very helpful I will return when I need something else

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  • Bryan Hornbuckle
    Reviewed on Google

    Excellent customer service ⭐⭐⭐⭐⭐👍👍👍👍👍

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  • N
    Reviewed on Google

    I regret taking my dog to this groom salon simply bc I had a coupon to apply! Idk what they did to my puppy but he came back scared and not wanting to go outside. The lady that took him in was being very rude and cussing at him in Spanish simply for having much puppy energy! I should have never left him there with her to begin with when I heard that. She didn’t even clip his nails like she said she would and didn’t get rid of the knots in his face. Gave him a really bad report card (first bad one he gets here!) and was just moody from the start! My poor doggy, all scared now I could tell he didn’t have a good experience or was definitely mistreated. Took him on a walk and let him do whatever he wanted hoping he forgets soon smh…last time he goes there I don’t care how many coupons they give me!!

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  • Amber Pifer
    Reviewed on Google

    The employees were extremely rude to us. They refused to sell us fish, without even hearing how big of a tank we had. We wanted to get the fish we had friends, so they would survive longer. But we were turned away due to being Biola University students. The lady made sure to tell us that her team would no longer be selling fish to Biola students.

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  • James Choi
    Reviewed on Google

    Great kindness

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  • Richard Espinoza
    Reviewed on Google

    Lots of products and always will organized. Staff are very helpful and courteous.

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  • Gisela Morelli
    Reviewed on Google

    They help me in the store!

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  • Liz Kosman
    Reviewed on Google

    Cashier was very friendly

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  • Tracy Knape
    Reviewed on Google

    Very helpful staff

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  • Rebecca Terrazas
    Reviewed on Google

    Go to Yelp to see my review

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  • Raul Castro
    Reviewed on Google

    👌

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  • Liz Dimitrova
    Reviewed on Google

    Great location. Not crowded, great variety

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  • Pedro Castillo
    Reviewed on Google

    Very helpful

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  • Adrian Lomeli
    Reviewed on Google

    Cute cats

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Rating

Business ID: 55455

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