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The Vet Practice is featured on The Pet Community as a trusted provider of vet services.

The Vet Practice Contact Information and Customer Reviews
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Reviews (21)

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5.0 out of 5.0
Rating 5.0

Review Summary


Here's a summary of the recent reviews on The Pet Community - Powered by AI
The Vet Practice receives mixed reviews, but the majority resonate with a positive note. The commendable performance of the vets, especially Dr. Raj, is frequently highlighted, with clients praising the patient, empathetic, and attentive service provided to their pets. Many express gratitude for the quality of care, the effective treatments, and the prompt service, even willing to travel considerable distances for the level of expertise offered. Contrarily, some clients raise concerns about high prices, the lack of communication, and a perceived lack of empathy from the admin staff. Despite this, The Vet Practice maintains a loyal clientele, with many pet owners quick to recommend their services thanks to the clinic's friendly, helpful staff and overall great service.
Last Updated: 2023-10-18


All reviews

  • PRAB B (RAJAN)
    Reviewed on Google

    👍🏻

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  • Graeme Lanham
    Reviewed on Google

    To the Asian Male Vet with a random sounding American accent,
    You are an impersonal, money hungry, scalpel obsessed vet who does not practice with the best interests of the pet in mind. You speak condescendingly and vaguely by using phrases like “highly suspicious.” You are someone who would rather cut open a 4 month old puppy than bother with further diagnostic testing.
    Thankfully we chose to visit Bundoora for a second opinion, the vet surgeon decided you were wrong!
    Whittlesea Vet Practice you have lost the business of our x4 pet family, anyone we tell personally and hopefully everyone who reads this review!

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  • Kathy Himbeck
    Reviewed on Google

    The vet was great. However, the reception service lacked thoughtfulness. My cat was audibly destressed, but i was kept waiting after the vet consult to pay for quite a few minutes until ‘urgent’ phone calls we made by admin staff. All of the other pet owners waiting felt compassion for me & my anxious cat, but not the admin staff. Another pet owner after me came straight out of her consult & was attended to at the front counter immediately. This was my first visit, being new to the area.

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  • Maureen Wheeler
    Reviewed on Google

    They are very good at what they do but charge way too much.

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  • James Parvizi
    Reviewed on Google

    Awesome place for everyone

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  • jorlejoca
    Reviewed on Google

    I want to say they are terrible and everyone should stay away but that’s because I want to be selfish and try to keep them for myself.
    Never a long wait to be seen or a long wait for procedures. They truly seem to love the animals they see and offer the best advice. I drive nearly half an hour for their service, expertise and attention to detail.

    If you truly love your pets, there is nowhere else that will look after them as well.

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  • Louise McColl
    Reviewed on Google

    The care my dog has received has been outstanding. Stem cell and rehab has been worth every cent. He is a very happy boy.

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  • Amber Yelverton
    Reviewed on Google

    I just want to thank Dr. Raj for being the most patient, empathetic and calming vet when it came to the most horrible thing we’ve ever been through, putting our beautiful baby to sleep. After initial tests he advised that getting further scans and a second specialist opinion/investigation is within our rights and worth thought. After taking that advice it was confirmed our boys only option was to go to sleep to relieve his pain. We chose to come back to the Whittlesea vet practice as their compassion, understanding and comfort was second to none and what we needed for our boy. They didn’t rush anything, they gave us time and even stayed overtime to accomodate this. Thank you to the whole team for making this horrible time feel as comfortable as it could be.

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  • Zac McCully
    Reviewed on Google

    Would rate 0 if I could. Horrible experience with one of my pets. Negligent vets who only seem to care about money rather than animal well-being.

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  • Angelo B
    Reviewed on Google

    Wow

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  • FoulzYT
    Reviewed on Google

    Great service and very gentle with my dogs

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  • Frank Kane
    Reviewed on Google

    5 stars everyone very friendly and helpful also my dog peanut recovered very quickly

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  • Amy Pendergast
    Reviewed on Google

    We first came to this vet because of its emergency hours, unfortunately our beautiful Husky Shepherd had to be put to sleep. It was heartbreaking and in the middle of hard COVID lockdowns. But they were so kind and gentle with us. Even though we weren’t regulars. When we got another dog we knew that we wanted her to come to this clinic from the start. And they’ve been great with Belle.

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  • Liane Dawson
    Reviewed on Google

    Website says 24hour assistance for emergencies yet they are shut sat and sun – yeah Great thanks for nothing

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  • Lisa
    Reviewed on Google

    Got recommended the vet from a friend to get my girl speyed via the laproscopic procedure. All the staff were very helpful and happy to answer all the questions we had. The day went smoothly, lots of communication as to how everything was going and a good amount of follow up after the surgery.

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  • Lee Morris
    Reviewed on Google

    Terrible went to get rabbits Vax and get there and tell us there are none here. Excellent communication

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  • Enza Iacobozzi
    Reviewed on Google

    Great, friendly staff. All good

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  • Fergus McDougall
    Reviewed on Google

    Great service and friendly staff, very helpful

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  • Danielle Kelly
    Reviewed on Google

    Excellent service ALWAYS! They take such loving care of our furry family members <3

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  • Warren Chang
    Reviewed on Google

    Very courteous staff and have treated Sacha (gsd) very well everytime I have visited

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  • Emily

    The vet and nurses were so kind and compassionate and helped us in a very difficult time. We appreciate that a realistic picture was painted of the situation and treatment was not pushed on us like at other practices. Thank you again to the team for helping us make right decision for our sweet Honey.

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Rating

Business ID: 628

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